Remote support and remote access for enterprise buyers
Asked as “remote support tool”, and as “remote desktop software”, on behalf of an enterprise B2B company. 55 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each. Added to the October 2026 Edition on October 4, 2026; its answers are read by the distilled judge (ai-indexes-judge-qwen3-14b-run3), not the claude-opus-5 judge of the earlier categories: how the two compare.
Standing · first-choice share
27%
Contested · BeyondTrust Remote Support 25%
27Splashtop Remote Support25BeyondTrust Remote Support09TeamViewer38others
27% of first choices, contested.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to head
All twenty-eight head-to-head pages: the top eight products, each against each
Splashtop Remote Support vs NinjaOneSplashtop Remote Support vs RemotePCSplashtop Remote Support vs BeyondTrust Remote SupportSplashtop Remote Support vs Chrome Remote DesktopTeamViewer vs Zoho AssistTeamViewer vs ConnectWise ScreenConnectTeamViewer vs NinjaOneTeamViewer vs RemotePCTeamViewer vs BeyondTrust Remote SupportTeamViewer vs Chrome Remote DesktopZoho Assist vs ConnectWise ScreenConnectZoho Assist vs NinjaOneZoho Assist vs RemotePCZoho Assist vs BeyondTrust Remote SupportZoho Assist vs Chrome Remote DesktopConnectWise ScreenConnect vs NinjaOneConnectWise ScreenConnect vs RemotePCConnectWise ScreenConnect vs BeyondTrust Remote SupportConnectWise ScreenConnect vs Chrome Remote DesktopNinjaOne vs RemotePCNinjaOne vs BeyondTrust Remote SupportNinjaOne vs Chrome Remote DesktopRemotePC vs BeyondTrust Remote SupportRemotePC vs Chrome Remote DesktopBeyondTrust Remote Support vs Chrome Remote Desktop
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Splashtop Remote Support27%
Splashtop Remote Support27%02BeyondTrust Remote Support25%
BeyondTrust Remote Support25%03TeamViewer9%
TeamViewer9%04LogMeIn Rescue5%
LogMeIn Rescue5%05TeamViewer Tensor5%
TeamViewer Tensor5%06ConnectWise ScreenConnect2%
ConnectWise ScreenConnect2%07Zoho Assist2%
Zoho Assist2%08AnyDesk0%
AnyDesk0%09LogMeIn0%
LogMeIn0%What they warned about
Two of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX, MiniMax M2.5 and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
TeamViewer49%
21 of 43 labels negative · 13 of 14 models · 7 hard negative
“multiple sources flag concerns about security reputation, consumer-grade design, commercial friction, and the fact that it often operates outside enterprise governance boundaries” Perplexity Sonar, negative prompt
AnyDesk45%
14 of 31 labels negative · 10 of 14 models · 4 hard negative
“Commonly exploited in ransomware/malware campaigns due to its lightweight design and prevalence” Grok 4.1 Fast, negative prompt
LogMeIn80%
8 of 10 labels negative · 6 of 14 models · 2 hard negative
“notoriously difficult to renegotiate and suffered from aggressive price hikes, prompting many Fortune 500 companies to migrate away from them” Qwen 3.7 Flash, negative prompt
ConnectWise ScreenConnect19%
6 of 32 labels negative · 6 of 14 models
“avoid self-hosting unless you have a dedicated security team capable of patching critical vulnerabilities within hours of disclosure” Gemini 3.5 Flash, negative prompt
What they cite
Citations exist only for the models that return a source list: fourteen of the fourteen in this edition, and all six flagship models on the expanded tier.
Sites the answers cite
78 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 1086 links across 230 sites, every framing counted. Ranked by the number of answers carrying the site or page. None of the 252 answers across every segment cited this index's own page for the category.
vendor site · Splashtop46 answers · 93 citations · 13 models
vendor site · TeamViewer45 answers · 87 citations · 14 models
vendor site · ScreenMeet35 answers · 58 citations · 12 models
vendor site · LogMeIn34 answers · 43 citations · 12 models
vendor site · Guideflow33 answers · 40 citations · 10 models
vendor site · RealVNC24 answers · 30 citations · 9 models
vendor site · Zoho23 answers · 33 citations · 11 models
vendor site · G220 answers · 40 citations · 8 models
20 answers · 20 citations · 9 models
vendor site · Zendesk19 answers · 19 citations · 10 models
17 answers · 19 citations · 9 models
16 answers · 16 citations · 8 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
30 answers · 9 models
27 answers · 11 models
26 answers · 12 models
20 answers · 9 models
20 answers · 10 models
16 answers · 8 models
16 answers · 9 models
15 answers · 8 models
13 answers · 8 models
13 answers · 8 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best remote support tool”, “remote support tool”, “remote support tools”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Splashtop Remote Support splashtop.com Splashtop Remote Support 27%, Splashtop Business Access 0% | 27% | 136 | 5 | 180,282 | 120 | |||
| BeyondTrust Remote Support beyondtrust.com | 25% | 88 | 27 | 91,200 | $1,820 | 120 | ||
| TeamViewer teamviewer.com TeamViewer 9%, TeamViewer Tensor 5%, TeamViewer ONE 2% | 16% | 159 | 165,000 | 4,179 | 516,592 | $19,425 | 24 | 6 |
| Microsoft parent site Microsoft Azure Virtual Desktop 7%, Microsoft Remote Desktop Services 2%, Microsoft Intune Remote Help 0% | 9% | 72 | 2,240,000 | 403,136 | ||||
| LogMeIn Rescue logmein.com | 5% | 49 | 2,900 | 223 | 83,852 | $4,029 | 69 | 8 |
| Citrix citrix.com Citrix DaaS 4% | 4% | 170 | 880 | 32 | 170,730 company | |||
| ConnectWise ScreenConnect connectwise.com | 2% | 104 | 1,600 | 22 | 117,593 | $840 | 120 | |
| Zoho Assist zoho.com | 2% | 113 | 9,900 | 160 | 1,216,894 | $51,031 | 119 | |
| VMware parent site VMware Horizon 2% | 2% | 74 | 74,000 | 17,842 | ||||
| NinjaOne ninjaone.com | 2% | 388 | 18,100 | 610 | 316,268 | $17,226 | 118 |
Google's top ten for the three searches hold 21 sites; 3 of them are among the sites the models cited here (dnsstuff.com, logmein.com, teamviewer.com). The first result for “best remote support tool” is reddit.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best remote support tool for an enterprise B2B company?”Paraphrase“Which remote desktop software would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade remote support tools and how do they differ?”Budget-constrained“What is the best remote support tool for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a remote support tool. What should we look at?”Negative“Which remote support tools should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5TeamViewerCitrix DaaS, VMware HorizonChangedagainst: AnyDesk, TeamViewerTeamViewerLogMeIn Rescueagainst: TeamViewerno first choiceagainst: Cisco ASA, Citrix, Ivanti Pulse Secure, TeamViewer
Four alternatives
BeyondTrust Remote Support, LogMeIn Rescue, Splashtop Remote Support, TeamViewer TensorOne alternative
Microsoft Remote DesktopFour alternatives
AnyDesk, BeyondTrust Remote Support, ConnectWise ScreenConnect, LogMeIn RescueThree alternatives
FixMe.IT, NinjaOne, Zoho AssistGPT-5.4 miniTeamViewer ONE, TeamViewer TensorSplashtop Remote Support, TeamViewer TensorChangedTeamViewer TensorSplashtop Remote Supportagainst: TeamViewerno first choiceagainst: TeamViewer
Two alternatives
LogMeIn Rescue, Splashtop Remote SupportTwo alternatives
Azure Virtual Desktop, Windows 365Four alternatives
AnyDesk, BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote SupportOne alternative
Zoho AssistGemini 3.5 FlashBeyondTrust Remote SupportBeyondTrust Remote SupportHeldBeyondTrust Remote SupportBeyondTrust Remote Supportagainst: TeamViewer TensorBeyondTrust Remote Supportagainst: Ammyy Admin, AnyDesk, Chrome Remote Desktop, ConnectWise ScreenConnect, Standard RDP, TeamViewer, UltraVNC
Four alternatives
ConnectWise ScreenConnect, ScreenMeet, Splashtop Remote Support, TeamViewer TensorThree alternatives
Microsoft Azure Virtual Desktop (AVD) / Windows 365, Splashtop Remote Support, TeamViewer TensorFour alternatives
ConnectWise ScreenConnect, GoTo Resolve, Splashtop Remote Support, TeamViewer TensorTwo alternatives
ConnectWise ScreenConnect, Splashtop Remote SupportThree alternatives
GoTo Rescue, Splashtop Remote Support, TeamViewer TensorPerplexity SonarBeyondTrust Remote SupportSplashtop Remote SupportChangedagainst: Zoho AssistBeyondTrust Remote SupportSplashtop Remote Supportagainst: NinjaOne, ScreenMeetno first choiceagainst: BeyondTrust Remote Support, Chrome Remote Desktop, ConnectWise ScreenConnect, LogMeIn Rescue, Quick Assist, TeamViewer, Windows Remote Desktop Protocol
Three alternatives
Splashtop Remote Support, TeamViewer, Zoho AssistOne alternative
TeamViewer TensorFour alternatives
ConnectWise ScreenConnect, Splashtop Remote Support, TeamViewer, Zoho AssistOne alternative
BeyondTrust Remote SupportGrok 4.1 FastTeamViewerMicrosoft Azure Virtual DesktopChangedagainst: TeamViewer Tensorno first choiceSplashtop Remote Supportagainst: AnyDesk, ConnectWise ScreenConnect, TeamViewerSplashtop Remote Supportagainst: Ammyy Admin, AnyDesk, LogMeIn, MeshCentral, TeamViewer
Two alternatives
BeyondTrust Remote Support, LogMeIn RescueThree alternatives
Citrix DaaS, Splashtop Remote Support, VMware HorizonThree alternatives
BeyondTrust Remote Support, LogMeIn Rescue, Zoho AssistFour alternatives
BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne, TeamViewer TensorMistral SmallBeyondTrust Remote SupportSplashtop Remote SupportChangedagainst: Microsoft Remote Desktop ServicesTeamViewerLogMeIn Rescueno first choiceagainst: LogMeIn Rescue, TeamViewer
Two alternatives
Goverlan Reach, LogMeIn RescueTwo alternatives
Citrix DaaS, TeamViewer TensorFour alternatives
AnyDesk, BeyondTrust Remote Support, LogMeIn Rescue, Zoho AssistDeepSeek V4 FlashBeyondTrust Remote SupportTeamViewer TensorChangedBeyondTrust Remote Support, TeamViewerConnectWise ScreenConnect Remote Accessagainst: LogMeIn Rescue, TeamViewerBeyondTrust Remote Support, Splashtop Remote Support, TeamVieweragainst: AnyDesk, ConnectWise ScreenConnect, ScreenMeetagainst: AeroAdmin, Ammyy Admin, AnyDesk, LogMeIn, TeamViewer
Four alternatives
ConnectWise ScreenConnect, Splashtop Remote Support, TeamViewer Tensor, Zoho AssistTwo alternatives
BeyondTrust Remote Support, Splashtop Remote SupportFive alternatives
AnyDesk, ConnectWise ScreenConnect, LogMeIn Rescue, Splashtop Remote Support, Zoho AssistOne alternative
Splashtop Remote SupportLlama 4 MaverickBeyondTrust Remote SupportRemote Utilities, Splashtop Remote Support, TeamViewerChangedno first choiceno first choiceno first choiceagainst: BeyondTrust Remote Support, LogMeIn Rescue
Two alternatives
LogMeIn Rescue, ZendeskQwen 3.7 FlashTeamViewerNinjaOne, Splashtop Remote SupportChangedagainst: AnyDesk, TeamViewerBeyondTrust Remote SupportSplashtop Remote Supportagainst: LogMeIn, TeamViewerBeyondTrust Remote Supportagainst: LogMeIn, Splashtop Remote Supportagainst: AnyDesk, Discord, GoToAssist, LogMeIn, Microsoft, Parsec, Slack, Sunshine, TeamViewer, TigerVNC, UltraVNC, Zoom
Four alternatives
AnyDesk, BeyondTrust Remote Support, LogMeIn, Splashtop Remote SupportFive alternatives
Citrix DaaS, Datto RMM, Kaseya, TSplus Remote Access, VMware HorizonThree alternatives
AnyDesk, ConnectWise ScreenConnect, TeamViewer TensorTwo alternatives
AnyDesk, Microsoft IntuneTwo alternatives
Atera, ConnectWise ScreenConnectKimi K2LogMeIn Rescueagainst: AnyDeskMicrosoft Azure Virtual DesktopChangedBeyondTrust Remote SupportConnectWise ScreenConnectagainst: TeamViewer Tensorno first choiceagainst: Ammyy Admin, AnyDesk, Apple Remote Desktop, BeyondTrust Remote Support, Chrome Remote Desktop, ConnectWise ScreenConnect, LogMeIn, MeshCentral, Microsoft Remote Desktop, Splashtop Remote Support, TeamViewer
Three alternatives
BeyondTrust Remote Support, ConnectWise ScreenConnect, TeamViewer TensorTwo alternatives
Citrix DaaS, TeamViewer TensorFive alternatives
AnyDesk, ConnectWise ScreenConnect, LogMeIn Rescue, Splashtop Remote Support, TeamViewerTwo alternatives
BeyondTrust Remote Support, Splashtop Remote SupportGLM 4.7 FlashXBeyondTrust Remote Support, Zoho AssistMicrosoft Remote Desktop Services, Splashtop Remote SupportChangedagainst: TeamViewerTeamViewerSplashtop Remote Supportagainst: BeyondTrust Remote Support, LogMeIn, NinjaOne, TeamViewer Tensor, Zoho Assistno first choiceagainst: AnyDesk, RDP, RustDesk, Skype, TeamViewer, Zoom
Three alternatives
AnyDesk, Splashtop Remote Support, TeamViewerOne alternative
AnyDesk for BusinessFive alternatives
AnyDesk, ConnectWise ScreenConnect, LogMeIn Rescue, Splashtop Remote Support, Zoho AssistMiniMax M2.5no first choiceMicrosoft Azure Virtual Desktop, Windows 365ChangedTeamViewer ONEno first choiceno first choiceagainst: AmmyyAdmin, AnyDesk, Basic VNC implementations, LogMeIn, TeamViewer
Two alternatives
Citrix DaaS, VMware HorizonThree alternatives
BeyondTrust Remote Support, ConnectWise ScreenConnect, LogMeIn RescueGPT-6 LunaBeyondTrust Remote SupportBeyondTrust Remote SupportHeldBeyondTrust Remote SupportSplashtop Remote Supportagainst: Intune Remote Helpno first choiceagainst: AnyDesk, ConnectWise ScreenConnect, SimpleHelp, TeamViewer
One alternative
TeamViewer TensorTwo alternatives
Microsoft Intune Remote Help, TeamViewer TensorSix alternatives
AnyDesk, ConnectWise ScreenConnect, LogMeIn Rescue, Microsoft Intune Remote Help, Splashtop Remote Support, TeamViewer TensorOne alternative
ConnectWise ScreenConnectMuse Glimmer 30BBeyondTrust Remote SupportCitrix DaaS, Microsoft Azure Virtual DesktopChangedTeamViewerSplashtop Remote Supportno first choiceagainst: AnyDesk, Remote Desktop Protocol, TeamViewer, VNC Connect
Four alternatives
LogMeIn Rescue, RemoteUtilities, Splashtop Business Access / Splashtop Remote Support, TeamViewer TensorTwo alternatives
BeyondTrust Remote Support, formerly Bomgar, Omnissa Horizon, formerly VMware HorizonFour alternatives
AnyDesk, BeyondTrust Remote Support, ConnectWise ScreenConnect, LogMeIn RescueThree alternatives
ConnectWise ScreenConnect, LogMeIn Rescue, TSplus Remote SupportBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 00:17 | yes | 9 | 7 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 01:52 | yes | 3 | 4 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-04 23:49 | yes | 12 | 27 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-10-05 01:24 | yes | 17 | 3 s |
| Direct recommendation | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-05 01:29 | yes | 24 | 10 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 00:03 | yes | 5 | 3 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 22:37 | yes | 23 | 27 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 01:26 | yes | 5 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 00:40 | yes | 5 | 20 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 01:42 | yes | 13 | 22 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 00:52 | yes | 14 | 16 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-04 23:05 | yes | 5 | 16 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-10-05 00:41 | yes | 2 | 17 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-05 00:55 | yes | 15 | 20 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 00:27 | no | 0 | 6 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 00:19 | yes | 3 | 7 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-04 23:48 | yes | 12 | 22 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-10-04 22:24 | yes | 18 | 4 s |
| Paraphrase | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-05 01:31 | yes | 23 | 10 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 00:35 | yes | 19 | 13 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-05 00:44 | yes | 21 | 24 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 01:40 | yes | 5 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 00:47 | yes | 9 | 26 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-04 23:24 | yes | 15 | 42 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 01:23 | yes | 14 | 21 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-04 23:46 | yes | 10 | 54 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-10-04 23:48 | yes | 3 | 13 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 23:51 | yes | 15 | 18 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 01:05 | yes | 17 | 10 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 00:01 | yes | 4 | 8 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-04 22:24 | yes | 18 | 34 s |
| Comparative | Perplexity Sonar | sonar | 2026-10-04 23:55 | yes | 19 | 4 s |
| Comparative | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-05 00:46 | yes | 21 | 13 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-10-04 23:46 | yes | 10 | 8 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-05 00:05 | yes | 21 | 99 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 00:44 | yes | 5 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 01:05 | yes | 20 | 74 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-04 22:36 | yes | 17 | 37 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 00:54 | yes | 23 | 71 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 00:40 | yes | 10 | 19 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-10-04 22:30 | yes | 9 | 25 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-05 00:46 | yes | 23 | 37 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-04 23:57 | yes | 17 | 9 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-04 22:34 | yes | 5 | 6 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-05 01:34 | yes | 17 | 25 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-10-05 01:51 | yes | 16 | 2 s |
| Budget constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-05 01:07 | yes | 23 | 11 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 00:01 | yes | 5 | 3 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-05 01:09 | yes | 20 | 25 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 00:45 | yes | 5 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-04 23:11 | no | 0 | 26 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-04 22:48 | yes | 25 | 28 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 01:08 | yes | 15 | 122 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-04 23:28 | yes | 21 | 48 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-10-04 22:45 | yes | 3 | 19 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-05 01:06 | yes | 23 | 28 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 00:30 | yes | 18 | 14 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-04 23:37 | yes | 1 | 10 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-05 01:53 | yes | 11 | 28 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-10-05 00:06 | yes | 19 | 8 s |
| Scale constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-05 01:45 | yes | 15 | 9 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 00:29 | no | 0 | 7 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 23:27 | yes | 21 | 62 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-04 22:55 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 00:53 | no | 0 | 26 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-04 23:55 | yes | 23 | 27 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 01:23 | yes | 15 | 52 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 00:36 | no | 0 | 11 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-10-04 23:07 | yes | 5 | 26 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 23:12 | yes | 15 | 28 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 00:25 | yes | 17 | 10 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 01:41 | yes | 4 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-05 01:57 | yes | 17 | 24 s |
| Negative framing | Perplexity Sonar | sonar | 2026-10-04 23:58 | yes | 19 | 4 s |
| Negative framing | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-05 01:19 | yes | 23 | 11 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 01:13 | yes | 9 | 6 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-05 01:35 | yes | 25 | 49 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 01:56 | yes | 5 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 01:52 | no | 0 | 34 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 01:43 | yes | 25 | 45 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-04 23:23 | yes | 25 | 63 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 00:48 | yes | 19 | 36 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-10-05 00:41 | yes | 4 | 30 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-05 01:27 | yes | 15 | 21 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
BeyondTrust read as BeyondTrust Remote Support
Citrix DaaS / Citrix Virtual Apps and Desktops read as Citrix DaaS
Citrix Virtual Apps and Desktops read as Citrix DaaS
Citrix Virtual Apps and Desktops (XenDesktop/XenApp) read as Citrix DaaS
Citrix Virtual Apps and Desktops (or Citrix DaaS) read as Citrix DaaS
SplashTop read as Splashtop Remote Support
Splashtop read as Splashtop Remote Support
Splashtop (Enterprise/Remote Support) read as Splashtop Remote Support
Splashtop (Remote Support / SOS) read as Splashtop Remote Support
Splashtop (consumer versions) read as Splashtop Remote Support
Splashtop Enterprise read as Splashtop Remote Support
Unresolved, counted raw
AmmyyAdmin
AnyDesk for Business
Apple Remote Desktop
Basic VNC implementations
Bastion-based solutions
BeyondTrust Bomgar
BeyondTrust Remote Support, formerly Bomgar
Bomgar/BeyondTrust
ConnectWise ScreenConnect Remote Access
GoTo Rescue (formerly LogMeIn Rescue)
GoToAssist
Goverlan Reach
Intune Remote Help
OmniRemote
Omnissa Horizon, formerly VMware Horizon
Parsec
RemotePC HelpDesk
Secure Shell (SSH)
Standard RDP (Remote Desktop Protocol)
Sunshine
TSplus Remote Access
TSplus Remote Support
TigerVNC
VNC Connect
Virtual Private Networks (VPNs)
Windows Remote Desktop Protocol (RDP)
Windows Remote Desktop Services (RDS)
Zoom Rooms
Discontinued, still offered
No shut-down product was recommended here.