Remote support and remote access · October 2026 Edition
NinjaOne vs RemotePC
Four of fourteen models named NinjaOne first on the direct prompt; one named RemotePC. NinjaOne was named by ten of the fourteen models and RemotePC by eight and NinjaOne carries 15 labels and RemotePC 13, so the shares are not directly comparable.
Named in twelve categories this edition.
RemotePC
accepted challengerNamed in one category this edition.
First-choice share9%5%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate0%8%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#6A position in a field of 10; printed, not drawn.
Labels1513A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, NinjaOne reading right to left. Rank and label count are printed, not drawn.BeyondTrust Remote Support was named alongside these two in ten of the fourteen direct answers. Splashtop Remote Support vs NinjaOne · Splashtop Remote Support vs RemotePC · TeamViewer vs NinjaOne
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the remote support and remote access page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
NinjaOneFirst choices, of fourteen modelsRemotePCDirect41
Paraphrase01
Comparative00
Budget-constrained11
Scale-constrained00
Negative001 against RemotePC
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where NinjaOne and RemotePC stood in it.
| Model | DirectRE | ParaphraseRE | ComparativeRE | Budget-constrainedRE | Scale-constrainedRE | NegativeRE |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | | |||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | RE | RE | ||||
| Grok 4.1 Fast | | RE | RE | | ||
| Mistral Small | RE | RE | | |||
| DeepSeek V4 Flash | RE | |||||
| Llama 4 Maverick | | RE | | |||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | | |||||
| GLM 4.7 FlashX | | RE | RE | |||
| MiniMax M2.5 | RE | |||||
| GPT-6 Luna | | |||||
| Muse Glimmer 30B | | RE |
NinjaOneRE RemotePC first choice named as an alternative argued againstblank: not namedEach cell is one answer, NinjaOne on the left and RemotePC on the right.The direct prompt
The plain question, one answer per model, grouped by where NinjaOne and RemotePC stood in it.
NinjaOne first, RemotePC an alternative
4 of 14 modelsRemotePC was named in the answer but not as the choice, or not at all.GPT-5.4 miniNinjaOne alternatives: BeyondTrust Remote Support, TeamViewer
Mistral SmallBeyondTrust Remote Support, NinjaOne alternatives: ConnectWise ScreenConnect, RemotePC, Zoho Assist
Llama 4 MaverickNinjaOne alternatives: BeyondTrust Remote Support, LogMeIn Rescue
Kimi K2NinjaOne alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho Assist
RemotePC first, NinjaOne not the choice
1 of 14 modelsNinjaOne was named in the answer but not as the choice, or not at all.MiniMax M2.5RemotePC, Splashtop Remote Support alternatives: BeyondTrust Remote Support
Neither was the first choice, one was named
4 of 14 modelsThe answer put something else first and named one of the two as an alternative.Grok 4.1 FastConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Splashtop Remote Support, TeamViewer
GLM 4.7 FlashXTeamViewer alternatives: AnyDesk, NinjaOne, Zoho Assist
GPT-6 LunaConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Zoho Assist
Muse Glimmer 30BTeamViewer alternatives: AnyDesk, Atera, BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne, Splashtop Remote Support, Zoho Assist
Neither was named
5 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5no first choice
Gemini 3.5 FlashConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, Splashtop Remote Support
Perplexity SonarSplashtop Remote Support alternatives: LogMeIn Rescue
DeepSeek V4 FlashSplashtop Remote Support alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect
Qwen 3.7 FlashZoho Assist alternatives: ConnectWise ScreenConnect, Splashtop Business Remote
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Mid-marketThe figures above
The order flips: NinjaOne leads at mid-market.
NinjaOne9%#5 of 10RemotePC5%#6 of 10
The full mid-market standing →Enterprise
What the models said about NinjaOne
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.
“The best remote support tool for a company with a limited budget is likely to be NinjaOne, which costs $1.50/month for 10,000 endpoints.” Llama 4 Maverick · budget prompt · first choice
What the models said about RemotePC
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“ScreenMeet says it lacks enterprise features such as centralized management, audit capabilities, and advanced troubleshooting tools.” Perplexity Sonar · negative prompt · soft negative
“Best for budget-conscious teams: RemotePC starts at $1.84 per month with cross-device access and file transfer.” Muse Glimmer 30B · budget prompt · first choice
“I'd recommend RemotePC or Splashtop as they offer the best balance of security, features, and pricing” MiniMax M2.5 · direct prompt · first choice
“would be Zoho Assist, RemotePC, or TeamViewer” Llama 4 Maverick · paraphrase prompt · first choice
Also compared
Splashtop Remote Support vs NinjaOneSplashtop Remote Support vs RemotePCTeamViewer vs NinjaOneTeamViewer vs RemotePCZoho Assist vs NinjaOneZoho Assist vs RemotePCConnectWise ScreenConnect vs NinjaOneConnectWise ScreenConnect vs RemotePCNinjaOne vs BeyondTrust Remote SupportNinjaOne vs Chrome Remote DesktopRemotePC vs BeyondTrust Remote SupportRemotePC vs Chrome Remote DesktopAll twenty-eight head-to-head pages and the full remote support standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.