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Remote support and remote access · October 2026 Edition

Splashtop Remote Support vs BeyondTrust Remote Support

Three of fourteen models named Splashtop Remote Support first on the direct prompt; one named BeyondTrust Remote Support. Splashtop Remote Support was named by fourteen of the fourteen models and BeyondTrust Remote Support by twelve and Splashtop Remote Support carries 52 labels and BeyondTrust Remote Support 29, so the shares are not directly comparable.

Splashtop Remote Support

accepted challenger

Named in one category this edition.

BeyondTrust Remote Support

accepted challenger

Named in three categories this edition.

First-choice share23%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate2%3%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#7A position in a field of 10; printed, not drawn.
Labels5229A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Splashtop Remote Support reading right to left. Rank and label count are printed, not drawn.NinjaOne was named alongside these two in eight of the fourteen direct answers. Splashtop Remote Support vs TeamViewer · Splashtop Remote Support vs Zoho Assist · Splashtop Remote Support vs ConnectWise ScreenConnect

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the remote support and remote access page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Splashtop Remote SupportFirst choices, of fourteen modelsBeyondTrust Remote Support
Direct31
Paraphrase70
Comparative11
Budget-constrained10
Scale-constrained21
Negative401 against Splashtop Remote Support · 1 against BeyondTrust Remote Support
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Splashtop Remote Support and BeyondTrust Remote Support were named in the same answer sixty-two times, of the 153 answers naming Splashtop Remote Support and the 92 naming BeyondTrust Remote Support. In those answers BeyondTrust Remote Support took the first choice eighteen times and Splashtop Remote Support fifteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Splashtop Remote Support and BeyondTrust Remote Support stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Splashtop Remote Support BeyondTrust Remote Support first choice named as an alternative argued againstblank: not namedEach cell is one answer, Splashtop Remote Support on the left and BeyondTrust Remote Support on the right.

The direct prompt

The plain question, one answer per model, grouped by where Splashtop Remote Support and BeyondTrust Remote Support stood in it.

Splashtop Remote Support first, BeyondTrust Remote Support an alternative

3 of 14 modelsBeyondTrust Remote Support was named in the answer but not as the choice, or not at all.
Perplexity SonarSplashtop Remote Support alternatives: LogMeIn Rescue
DeepSeek V4 FlashSplashtop Remote Support alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect
MiniMax M2.5RemotePC, Splashtop Remote Support alternatives: BeyondTrust Remote Support

BeyondTrust Remote Support first, Splashtop Remote Support not the choice

1 of 14 modelsSplashtop Remote Support was named in the answer but not as the choice, or not at all.
Mistral SmallBeyondTrust Remote Support, NinjaOne alternatives: ConnectWise ScreenConnect, RemotePC, Zoho Assist

Neither was the first choice, one was named

7 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniNinjaOne alternatives: BeyondTrust Remote Support, TeamViewer
Gemini 3.5 FlashConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, Splashtop Remote Support
Grok 4.1 FastConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Splashtop Remote Support, TeamViewer
Llama 4 MaverickNinjaOne alternatives: BeyondTrust Remote Support, LogMeIn Rescue
Kimi K2NinjaOne alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho Assist
GPT-6 LunaConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Zoho Assist
Muse Glimmer 30BTeamViewer alternatives: AnyDesk, Atera, BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne, Splashtop Remote Support, Zoho Assist

Neither was named

3 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5no first choice
Qwen 3.7 FlashZoho Assist alternatives: ConnectWise ScreenConnect, Splashtop Business Remote
GLM 4.7 FlashXTeamViewer alternatives: AnyDesk, NinjaOne, Zoho Assist

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Splashtop Remote Support leads by twenty-three points.
Splashtop Remote Support23%#2 of 9
BeyondTrust Remote Support0%#9 of 9
The full small business standing →
Mid-marketThe figures above
Splashtop Remote Support leads by nineteen points.
Splashtop Remote Support23%#1 of 10
BeyondTrust Remote Support4%#7 of 10
The full mid-market standing →
Enterprise
Splashtop Remote Support leads by two points.
Splashtop Remote Support27%#1 of 9
BeyondTrust Remote Support25%#2 of 9
The full enterprise standing →

What the models said about Splashtop Remote Support

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Frequently targeted in enterprise phishing campaigns.” Qwen 3.7 Flash · negative prompt · hard negative
“For secure alternatives, many organizations now prefer Splashtop, NinjaRMM, or enterprise-focused solutions like RemoteCall” Mistral Small · negative prompt · first choice
“If you want the best balance of Price/Performance (and mostly support internal staff): Go with Splashtop Business.” Qwen 3.7 Flash · paraphrase prompt · first choice
“Some alternative remote support tools that are considered to be good options include Splashtop and ScreenMeet.” Llama 4 Maverick · negative prompt · first choice

What the models said about BeyondTrust Remote Support

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Recent SaaS-side incident requires higher due diligence” Kimi K2 · negative prompt · soft negative
“NinjaOne and BeyondTrust are top choices due to their scalability, security, and feature sets tailored for business environments” Mistral Small · direct prompt · first choice
“The "Standard" Enterprise Choice (Best All-Rounder) Vendor: BeyondTrust (formerly Bomgar) or TeamViewer Professional” Qwen 3.7 Flash · scale prompt · first choice
“Best overall enterprise option: TeamViewer or BeyondTrust.” GPT-5.4 mini · comparative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.