4 categories · RankedTeamViewer
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote support and remote access | IT operations and endpoint | 19% | 2 of 77 | 32% | 57 | criticized challenger | |
| Remote monitoring and management | IT operations and endpoint | 0% | 53 of 62 | 67% | 3 | under 10 labels · led by NinjaOne at 47% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Patch management | IT operations and endpoint | 0% | 37 of 85 | 0% | 1 | under 10 labels · led by ManageEngine Patch Manager Plus at 29% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Virtual desktops | IT operations and endpoint | 0% | 74 of 81 | 100% | 1 | under 10 labels · led by Azure Virtual Desktop at 22% |
Movement
By model
How each model treated TeamViewer across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 3 | 0 | 1 | 1 | 5 |
| GPT-5.4 mini | 1 | 2 | 0 | 1 | 4 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 3 | 3 |
| Perplexity Sonar | 1 | 1 | 1 | 1 | 4 |
| Grok 4.20 | 1 | 2 | 1 | 2 | 6 |
| Mistral Small | 0 | 1 | 2 | 1 | 4 |
| DeepSeek V4 Flash | 1 | 2 | 0 | 2 | 5 |
| Llama 4 Maverick | 1 | 1 | 0 | 1 | 3 |
| Qwen 3.7 Flash | 3 | 0 | 0 | 3 | 6 |
| Kimi K2 | 1 | 0 | 1 | 4 | 6 |
| GLM 4.7 FlashX | 3 | 1 | 0 | 0 | 4 |
| MiniMax M2.5 | 2 | 1 | 2 | 0 | 5 |
| GPT-6 Luna | 0 | 0 | 1 | 0 | 1 |
| Muse Glimmer 30B | 2 | 1 | 1 | 2 | 6 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“For a balanced, feature‑rich solution: Choose TeamViewer if you want a single platform with device management, ITSM integrations, and broad platform support.” GLM 4.7 FlashX · Remote support · direct prompt · first choice
“Stick to well-known, established remote support solutions from reputable vendors like TeamViewer, AnyDesk, Splashtop, or similar.” MiniMax M2.5 · Remote support · negative prompt · first choice
“If you need deep management: Choose TeamViewer if you need to manage assets, patches, and security alongside remote control.” Qwen 3.7 Flash · Remote support · comparative prompt · first choice
“TeamViewer is best for enterprise remote support with broad cross-platform reach and mature admin controls” Claude Haiku 4.5 · Remote support · comparative prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Consumer tools like TeamViewer, AnyDesk, or Chrome Remote Desktop present risks... TeamViewer became a launchpad for LockBit 3.0 ransomware attacks” Claude Haiku 4.5 · Remote support · negative prompt · hard negative
“This tool has a history of security issues... Many IT professionals and organizations now avoid it” Mistral Small · Remote support · negative prompt · hard negative
“You may see mentions of TeamViewer as a "free" option. Avoid this for commercial use.” Qwen 3.7 Flash · Remote support · budget prompt · hard negative
“Tools to avoid or use extreme caution with: TeamViewer and AnyDesk” Grok 4.20 · Remote support · negative prompt · hard negative
Named alongside
The products named in the same answers as TeamViewer, over the 180 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and TeamViewer was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 159 of the 180 answers that named TeamViewer and are not a share of its labels.
Domains cited
477 of the 565 domain citations in answers naming TeamViewer came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
teamviewer.com ranks 6 on Google for the category's searches. In the answers, TeamViewer takes 19% of first choices and Splashtop Remote Support takes 23%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 165,000 a month (“teamviewer”)
- AI search demand for its name, est.
- 4,179 a month
- Organic visits to its site
- about 516,592 a month
- Searches its site ranks for
- 22,524 · 3,267 in the top three
- Sites linking to it
- 96,452
- Paid Google search
- 8 searches its ads show for, about 244 clicks and $19,425 a month (estimate)
In answers
This edition- First choices
- 20 across its categories
- Named in
- 180 answers
- Its own site cited
- in 159 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 8,651 | 1 | 2026-09-24 | ||
| News or press | 3,213 | undated | |||
| Case study | 1,928 | 2 | 2026-09-24 | ||
| Glossary or explainer | 795 | 0 | 2023-03-14 | ||
| Webinar or virtual event | 692 | undated | |||
| Comparison | 448 | undated | |||
| Report or ebook | 428 | 0 | 2025-02-11 | ||
| Conference or event | 252 | undated | |||
| Template or tool | 36 | undated |
Most recent
- 2026-09-24Akzonobel case study
- 2026-09-24Introducing teamviewer model context protocol integration blog
- 2026-08-21Eudaria case study
- 2026-06-16Building the autonomous workplace blog
- 2025-04-08Dhl case study
- 2025-02-11How to successfully deploy a dex tool report or ebook
How it is countedHide how it is counted
Every page teamviewer.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as TeamViewer
Follow TeamViewer
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
TeamViewer is its own company.ShowHide
The company
In its own words
Stated by the vendor, not checked- Positioning
- The Digital Workplace Platform
- For
- Personal use and SMB
- Price stated
- Free for personal use! teamviewer.com
- Starting price
- 24.90 teamviewer.com/cn/pricing
- Free plan or trial
- Free for personal use!; Free business trial teamviewer.com
- Integrations claimed
- 8 teamviewer.com
- Certifications
- ISO/IEC 27001HIPAA/HITECHSOC 2 and 32026 Gartner® 魔力象限™ 数字员工体验 (DEX) 管理工具“领导者”称号
- Customers named
- DHL Supply ChainCoca-Cola HBCSamsungDB SchenkerWS SystemNSFSharpHisense
- Not stated on the pages read
- Hosting
What TeamViewer's own pages state, read September 28, 2026: teamviewer.com, teamviewer.com/cn/pricing, teamviewer.com/cn/products/tensor/security, teamviewer.com/cn/platform, teamviewer.com/cn/global/support/knowledge-base/other-products/teamviewer-engage/admin-manuals/sales-suite/customers. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when TeamViewer's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as TeamViewer, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for TeamViewer by email, built from the raw record of the edition. It shows:
- where TeamViewer is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name TeamViewer, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.
Badges
Wins only: a badge exists where TeamViewer is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.ShowHide
Badges
TeamViewer is among the products AI models recommend first in Remote support and remote access this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.