1 category · RankedLogMeIn Rescue
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote support and remote access | IT operations and endpoint | 0% | 19 of 77 | 31% | 13 | criticized challenger |
Movement
By model
How each model treated LogMeIn Rescue across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 1 | 1 | 3 |
| Grok 4.1 Fast | 0 | 0 | 2 | 1 | 3 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 1 | 1 | 1 | 3 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“If you are an MSP (Managed Service Provider): Choose LogMeIn Rescue for its strong ticketing and CRM integrations.” Qwen 3.7 Flash · Remote support · comparative prompt · alternative
“Other options include Logmein Rescue, BeyondTrust Remote Support, and more.” Llama 4 Maverick · Remote support · direct prompt · alternative
“LogMeIn Rescue is also a top contender for mid-sized organizations” Perplexity Sonar · Remote support · direct prompt · alternative
“lists LogMeIn Rescue as the Secure Remote Troubleshooting Solution” Muse Glimmer 30B · Remote support · direct prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“LogMeIn Rescue: Due to minimal innovation, a dated interface, and documented security concerns.” Llama 4 Maverick · Remote support · negative prompt · hard negative
“ScreenMeet describes it as a legacy tool with dated UX and documented security concerns.” Perplexity Sonar · Remote support · negative prompt · soft negative
“Expensive; performance issues reported; poor customer service reviews” Kimi K2 · Remote support · comparative prompt · soft negative
“LogMeIn Rescue/GoTo Resolve (robust but pricier)” Grok 4.1 Fast · Remote support · direct prompt · soft negative
Named alongside
The products named in the same answers as LogMeIn Rescue, over the 49 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and LogMeIn Rescue was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 49 of the 49 answers that named LogMeIn Rescue and are not a share of its labels.
Domains cited
205 of the 231 domain citations in answers naming LogMeIn Rescue came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
logmein.com ranks 8 on Google for the category's searches. In the answers, LogMeIn Rescue takes 0% of first choices and Splashtop Remote Support takes 23%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 2,900 a month (“logmein rescue”)
- AI search demand for its name, est.
- 223 a month
- Organic visits to its site
- about 83,852 a month
- Searches its site ranks for
- 3,893 · 674 in the top three
- Sites linking to it
- 14,011
- Paid Google search
- 3 searches its ads show for, about 400 clicks and $4,029 a month (estimate)
In answers
This edition- First choices
- 4 across its categories
- Named in
- 49 answers
- Its own site cited
- in 49 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 560 | undated | RMM, Patching | ||
| Glossary or explainer | 61 | undated | Patching, RMM | ||
| Webinar or virtual event | 60 | undated | Patching | ||
| Case study | 51 | undated | ITSM | ||
| Comparison | 28 | undated | RMM | ||
| Conference or event | 5 | undated | |||
| Template or tool | 3 | undated | Patching | ||
| Report or ebook | 2 | undated |
How it is countedHide how it is counted
Every page logmein.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name RMM (12); 0 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as LogMeIn Rescue
Follow LogMeIn Rescue
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
LogMeIn Rescue is its own company.ShowHide
The company
In its own words
Stated by the vendor, not checked- Positioning
- High-performance remote support software with advanced security and AI-driven capabilities built for enterprise IT support.
- For
- enterprise IT support
- Price stated
- Select a plan or start for free - no credit card required. Remote Device Support: 109 per month, billed annually. Rescue Enterprise: Contact Us. logmein.com/pricing/rescue
- Starting price
- 109 logmein.com/pricing/rescue
- Free plan or trial
- free 14-day trial logmein.com/pricing/rescue
- Customers named
- LenovoAriseAsurionBTCognizantCummins Inc.EvalueserveFordham
- Not stated on the pages read
- Integrations, certifications, hosting
What LogMeIn Rescue's own pages state, read October 5, 2026: logmein.com, logmein.com/pricing/rescue, logmein.com/pricing/rescue/request-quote/security, logmein.com/products/pro, logmein.com/resources/customer-stories. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when LogMeIn Rescue's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as LogMeIn Rescue, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for LogMeIn Rescue by email, built from the raw record of the edition. It shows:
- where LogMeIn Rescue is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name LogMeIn Rescue, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.