3 categories · RankedBeyondTrust Remote Support
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote support and remote access | IT operations and endpoint | 4% | 7 of 77 | 3% | 29 | accepted challenger | |
| Privileged access management | Identity and access | 0% | 72 of 73 | 100% | 2 | under 10 labels · led by Delinea Secret Server at 37% | |
| Remote monitoring and management | IT operations and endpoint | 0% | 55 of 62 | 100% | 1 | under 10 labels · led by NinjaOne at 47% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
By model
How each model treated BeyondTrust Remote Support across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 1 | 2 |
| GPT-5.4 mini | 1 | 1 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 4 | 0 | 0 | 4 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 3 | 1 | 0 | 4 |
| Mistral Small | 1 | 0 | 1 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 0 | 2 |
| Llama 4 Maverick | 0 | 1 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 1 | 0 | 0 | 0 | 1 |
| Kimi K2 | 0 | 4 | 0 | 1 | 5 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 1 | 0 | 2 |
| GPT-6 Luna | 0 | 3 | 0 | 1 | 4 |
| Muse Glimmer 30B | 0 | 2 | 0 | 1 | 3 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“NinjaOne and BeyondTrust are top choices due to their scalability, security, and feature sets tailored for business environments” Mistral Small · Remote support · direct prompt · first choice
“The "Standard" Enterprise Choice (Best All-Rounder) Vendor: BeyondTrust (formerly Bomgar) or TeamViewer Professional” Qwen 3.7 Flash · Remote support · scale prompt · first choice
“Best overall enterprise option: TeamViewer or BeyondTrust.” GPT-5.4 mini · Remote support · comparative prompt · first choice
“move to BeyondTrust Remote Support / ConnectWise ScreenConnect if you have strict audit, zero-trust, least-privilege or industry regulation requirements” Muse Glimmer 30B · Remote support · paraphrase prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Chinese state-sponsored hackers exploited these flaws to gain access to sensitive government and enterprise systems” Claude Haiku 4.5 · RMM · negative prompt · hard negative
“My clearest named caution is BeyondTrust RS/PRA, based on the public vulnerability history—not an across-the-board “avoid BeyondTrust.”” GPT-6 Luna · PAM · negative prompt · soft negative
“Active exploitation of a pre-authentication OS command injection... rapid patching discipline for BeyondTrust self-hosted deployments.” Muse Glimmer 30B · PAM · negative prompt · soft negative
“Recent SaaS-side incident requires higher due diligence” Kimi K2 · Remote support · negative prompt · soft negative
Named alongside
The products named in the same answers as BeyondTrust Remote Support, over the 92 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and BeyondTrust Remote Support was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 88 of the 92 answers that named BeyondTrust Remote Support and are not a share of its labels.
Domains cited
337 of the 337 domain citations in answers naming BeyondTrust Remote Support came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
beyondtrust.com is not in Google's top ten for any of the category's searches. In the answers, BeyondTrust Remote Support takes 4% of first choices and Splashtop Remote Support takes 23%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- not counted (“beyondtrust remote support”)
- AI search demand for its name, est.
- 27 a month
- Organic visits to its site
- about 91,200 a month
- Searches its site ranks for
- 7,852 · 755 in the top three
- Sites linking to it
- 12,023
- Paid Google search
- 3 searches its ads show for, about 25 clicks and $1,820 a month (estimate)
In answers
This edition- First choices
- 16 across its categories
- Named in
- 92 answers
- Its own site cited
- in 88 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Conference or event | 29 | undated | |||
| Glossary or explainer | 10 | undated | PAM | ||
| Report or ebook | 2 | undated | |||
| Comparison | 1 | undated |
How it is countedHide how it is counted
Every page beyondtrust.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as BeyondTrust Remote Support
Follow BeyondTrust Remote Support
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
BeyondTrust Remote Support is its own company.ShowHide
The company
In its own words
Stated by the vendor, not checked- Positioning
- our zero trust access solution
- For
- Third-parties and service desks
- Certifications
- FIPSCJIS
- Not stated on the pages read
- Price, starting price, free plan or trial, integrations, hosting, customers
What BeyondTrust Remote Support's own pages state, read October 5, 2026: beyondtrust.com, beyondtrust.com/de/solutions/compliance. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when BeyondTrust Remote Support's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as BeyondTrust Remote Support, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for BeyondTrust Remote Support by email, built from the raw record of the edition. It shows:
- where BeyondTrust Remote Support is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name BeyondTrust Remote Support, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.