2 categories · RankedLogMeIn
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote support and remote access | IT operations and endpoint | 0% | 72 of 77 | 50% | 8 | under 10 labels · led by Splashtop Remote Support at 23% | |
| Remote monitoring and management | IT operations and endpoint | 0% | 48 of 62 | 100% | 1 | under 10 labels · led by NinjaOne at 47% | goneNot named this edition; 0% in September 2026. |
Movement
By model
How each model treated LogMeIn across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 1 | 2 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 1 | 2 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Commonly used by real businesses, making it easy to impersonate official support.” Qwen 3.7 Flash · Remote support · negative prompt · hard negative
“Other RATs like VNC, LogMeIn, or generic RMM tools: Older/unpatched versions or third-party ones lack modern encryption/MFA.” Grok 4.20 · Remote support · negative prompt · soft negative
“Listed by Red Canary and other security researchers as one of the most commonly abused RMM tools by threat actors.” DeepSeek V4 Flash · Remote support · negative prompt · soft negative
“it has been criticized for its security practices and has been targeted by attackers in the past” Mistral Small · Remote support · negative prompt · soft negative
Named alongside
The products named in the same answers as LogMeIn, over the 26 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and LogMeIn was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 21 of the 26 answers that named LogMeIn and are not a share of its labels.
Domains cited
Seventy of the seventy-five domain citations in answers naming LogMeIn came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
logmein.com ranks 8 on Google for the category's searches. In the answers, LogMeIn takes 0% of first choices and Splashtop Remote Support takes 23%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 49,500 a month (“logmein”)
- AI search demand for its name, est.
- 1,474 a month
- Organic visits to its site
- about 83,852 a month
- Searches its site ranks for
- 3,893 · 674 in the top three
- Sites linking to it
- 14,011
- Paid Google search
- 3 searches its ads show for, about 400 clicks and $4,029 a month (estimate)
In answers
This edition- First choices
- 0 across its categories
- Named in
- 26 answers
- Its own site cited
- in 21 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 560 | undated | RMM, Patching | ||
| Glossary or explainer | 61 | undated | Patching, RMM | ||
| Webinar or virtual event | 60 | undated | Patching | ||
| Case study | 51 | undated | ITSM | ||
| Comparison | 28 | undated | RMM | ||
| Conference or event | 5 | undated | |||
| Template or tool | 3 | undated | Patching | ||
| Report or ebook | 2 | undated |
How it is countedHide how it is counted
Every page logmein.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as LogMeIn
Follow LogMeIn
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
LogMeIn is its own company.ShowHide
The company
In its own words
Stated by the vendor, not checked- Positioning
- Reduce complexity, enhance productivity, and stay ahead of today's security demands with our AI-driven remote support and remote access software.
- For
- IT leaders and MSPs
- Price stated
- Remote Device Support: 109 per month, billed annually; Rescue Enterprise: 0 logmein.com/pricing/rescue
- Starting price
- 0 logmein.com/pricing/rescue
- Free plan or trial
- Start for Free logmein.com
- Integrations claimed
- 6 logmein.com
- Customers named
- LenovoSolid State Tech ServicesCummins IncL&S MarketingWipro LimitedAnthony KarpouzisThe Little Gym of WestboroughAlpha CC
- Not stated on the pages read
- Certifications, hosting
What LogMeIn's own pages state, read October 5, 2026: logmein.com, logmein.com/pricing/rescue, logmein.com/pricing/rescue/request-quote/security, logmein.com/products/pro, logmein.com/resources/customer-stories. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when LogMeIn's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as LogMeIn, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for LogMeIn by email, built from the raw record of the edition. It shows:
- where LogMeIn is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name LogMeIn, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.