AI Indexes
IT AI Index
Index › Products › Splashtop Remote Support · October 2026 Edition
1 category · Ranked

Splashtop Remote Support

153Judge labels
42First choices
3Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
27% in Remote support for enterprise buyers
Rank 1 of 77 in the mid-market standingaccepted challenger
3 of 14 models made it the first choice on the direct prompt; 2% of its 52 labels there were negative.
What the models named instead of Splashtop Remote Support →
By buyer segmentRead the same way at every buyer size.
In remote support · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Splashtop Remote Support for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Remote support and remote accessIT operations and endpoint23%1 of 772%52accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Splashtop Remote Support yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Splashtop Remote Support across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.501001
GPT-5.4 mini21003
Gemini 3.5 Flash14005
Perplexity Sonar12104
Grok 4.1 Fast14005
Mistral Small10203
DeepSeek V4 Flash32005
Llama 4 Maverick11002
Qwen 3.7 Flash13015
Kimi K222105
GLM 4.7 FlashX12003
MiniMax M2.532005
GPT-6 Luna11002
Muse Glimmer 30B03104

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct24 labels4
Paraphrase28 labels19
Comparative31 labels4not counted in share
Budget-constrained32 labels12
Scale-constrained21 labels7
Negative17 labels8not counted in share
First choiceAlternativeMentionNegative153 labels in all, every segment counted; 42 of the 54 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“For secure alternatives, many organizations now prefer Splashtop, NinjaRMM, or enterprise-focused solutions like RemoteCall” Mistral Small · Remote support · negative prompt · first choice
“If you want the best balance of Price/Performance (and mostly support internal staff): Go with Splashtop Business.” Qwen 3.7 Flash · Remote support · paraphrase prompt · first choice
“Some alternative remote support tools that are considered to be good options include Splashtop and ScreenMeet.” Llama 4 Maverick · Remote support · negative prompt · first choice
“I'd recommend RemotePC or Splashtop as they offer the best balance of security, features, and pricing” MiniMax M2.5 · Remote support · direct prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Frequently targeted in enterprise phishing campaigns.” Qwen 3.7 Flash · Remote support · negative prompt · hard negative

Named alongside

The products named in the same answers as Splashtop Remote Support, over the 153 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Splashtop Remote Support was named but was not.
ShowHide
ProductSame answerTook the first choice insteadHead to head
AnyDesk93 of 1532Not among the top eight
LogMeIn Rescue31 of 1531Not among the top eight
TeamViewer Tensor22 of 1533Not among the top eight
RustDesk17 of 1531Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Splashtop Remote Support. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 136 of the 153 answers that named Splashtop Remote Support and are not a share of its labels.

Domains cited

splashtop.comYour site84
teamviewer.com78
zoho.com63
guideflow.com60
g2.com51
dnsstuff.com48
learn.g2.com47
realvnc.com43
spiceworks.com35
screenmeet.com34

459 of the 543 domain citations in answers naming Splashtop Remote Support came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

Where Splashtop Remote Support stands in Google search beside where it stands in the models' answers.
ShowHide

In search

Google, US estimates
Position for “remote support tool”
–
not in the top ten
Position for “remote support tools”
–
not in the top ten
Searches for its name, Google
not counted (“splashtop remote support”)
AI search demand for its name, est.
5 a month
Organic visits to its site
about 180,282 a month
Searches its site ranks for
12,860 · 1,273 in the top three
Sites linking to it
13,902
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
120+ ads · 97 text, 17 video, 6 image · 120 shown in the last 30 days

First shown February 2022, as SPLASHTOP INC., verified. Ads started 2025-11 to 2026-10: 26 in the year, 94 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
23%
rank 1 of 77 in remote support
First choices
42
across its categories
Named in
153 answers
Its own site cited
in 136 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on splashtop.com
19,241
subdomains included
Content
3,659
counted in the table below
Documentation
0
Product · Integration
216 · 78
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog2,066132026-09-25Patching, RMM
News or press531undatedRMM
Conference or event37402022-03-31
Comparison182undatedEDR, XDR
Case study16202022-04-12
Report or ebook12002025-02-28
Webinar or virtual event110undated
Glossary or explainer10012026-08-28SIEM, EDR
Podcast or video802022-04-01
Template or tool602025-11-05
How it is countedHide how it is counted

Every page splashtop.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name patching (44); 0 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Splashtop Remote Support

What the judge wrote, as written, with how often. The vendor table decides that these count as Splashtop Remote Support; a claim can dispute any of them.
Splashtop 38Splashtop Enterprise 5Splashtop Business 3Splashtop Enterprise / SOS 1Splashtop Enterprise/SOS 1Splashtop Remote Support (SOS) 1Splashtop/RemotePC 1

Follow Splashtop Remote Support

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Splashtop Remote Support is its own company.
ShowHide

In its own words

Stated by the vendor, not checked
Positioning
Remotely support computers and mobile devices with a secure, easy-to-use, unattended and on-demand IT remote support solution.
For
IT pros
Price stated
Starting at $22/month/concurrent tech license. Billed annually at $259 or $399 per concurrent tech splashtop.com/pricing
Starting price
22 splashtop.com/pricing
Free plan or trial
Free Trial splashtop.com
Certifications
SOC 2 & 3ISO/IEC 27001SOC2GDPRISO/IEC 27001 CertifiedSOC 2CCPA
Hosting
Secure cloud and on-prem hosting
Customers named
Warner Bros. International Television Production (WBITVP) New ZealandGESt. Joseph's School for the DeafStrobel Energy GroupHarvardStanfordMarriottWarner Bros
Not stated on the pages read
Integrations

What Splashtop Remote Support's own pages state, read October 5, 2026: splashtop.com, splashtop.com/pricing, splashtop.com/security, splashtop.com/features/sso, splashtop.com/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Splashtop Remote Support's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Splashtop Remote Support, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Splashtop Remote Support by email, built from the raw record of the edition. It shows:

  • where Splashtop Remote Support is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Splashtop Remote Support, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at splashtop.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.

Badges

Wins only: a badge exists where Splashtop Remote Support is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHide

AI models recommend Splashtop Remote Support first in Remote support and remote access this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.

Wide · 320 × 104 Website, beside other badges
AI models' first choice in Remote support and remote access, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/operations/remote-support-and-remote-access/"><img src="https://it-ai-index.com/badges/2026-10/splashtop-remote-support--remote-support-and-remote-access-wide.svg" alt="AI models' first choice in Remote support and remote access, October 2026 Edition, IT AI Recommendation Index" width="320" height="104"></a>

Copy the code as it is. The link is part of the badge: it points at the Remote support and remote access standing, where the claim can be checked.

Square · 240 × 240 LinkedIn, slides
AI models' first choice in Remote support and remote access, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/operations/remote-support-and-remote-access/"><img src="https://it-ai-index.com/badges/2026-10/splashtop-remote-support--remote-support-and-remote-access-square.svg" alt="AI models' first choice in Remote support and remote access, October 2026 Edition, IT AI Recommendation Index" width="240" height="240"></a>

Copy the code as it is. The link is part of the badge: it points at the Remote support and remote access standing, where the claim can be checked.

Compact · 200 × 56 Email signature, footer
AI models' first choice in Remote support and remote access, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/operations/remote-support-and-remote-access/"><img src="https://it-ai-index.com/badges/2026-10/splashtop-remote-support--remote-support-and-remote-access-compact.svg" alt="AI models' first choice in Remote support and remote access, October 2026 Edition, IT AI Recommendation Index" width="200" height="56"></a>

Copy the code as it is. The link is part of the badge: it points at the Remote support and remote access standing, where the claim can be checked.

Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.