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IT AI Index
Index › Function 06 of 6 · October 2026 Edition
October 2026 Edition

Identity and access

Who and what may reach a system: workforce and customer identity, MFA, privileged access, governance, passwords and secrets. 11 of 13 categories scored, 2 planned.

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Standing in identity and access

First-choice share across the direct, paraphrase, budget and scale prompts, all fourteen models, for the eleven identity and access categories scored in the October 2026 Edition.
Identity and access
Identity threat detection and response
Small business and mid-market share a leader. Enterprise differs.
Huntress Managed ITDRClear leader
SMB
84%
Mid-market
51%
Microsoft Defender for IdentityContested
Enterprise
38%
Identity and access
Business password managers
Mid-market and enterprise share a leader. Small business differs.
BitwardenClear leader
SMB
49%↗new leaderNew leader since September 2026: Bitwarden (51%) replaces 1Password (42% then, 37% now), 14 points clear, past the 11-point floor.
1PasswordClear leader
Mid-market
47%↗new leaderNew leader since September 2026: 1Password (45%) replaces Bitwarden (49% then, 43% now), 2 points clear, inside the 11-point floor.
Enterprise
44%↗new leaderNew leader since September 2026: 1Password (43%) replaces Bitwarden (43% then, 33% now), 10 points clear, inside the 11-point floor.
Identity and access
Multi-factor authentication
Small business and mid-market share a leader. Enterprise differs.
Cisco DuoClear leader
SMB
40%▼−2Since September 2026: 45% → 43%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Mid-market
47%▲+5Since September 2026: 43% → 48%, +5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Microsoft Entra IDClear leader
Enterprise
41%=heldSince September 2026: 40% → 40%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Identity and access
Workforce identity and SSO
Mid-market and enterprise share a leader. Small business differs.
JumpCloudClear leader
SMB
48%▼−1Since September 2026: 48% → 47%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.
Microsoft Entra IDClear leader
Mid-market
46%▲+6Since September 2026: 36% → 42%, +6 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Enterprise
49%↗new leaderNew leader since September 2026: Microsoft Entra ID (47%) replaces Okta Workforce Identity (53% then, 45% now), 2 points clear, inside the 11-point floor.
Identity and access
Privileged access management
A different leader in every segment
ManageEngine PAM360Contested
SMB
33%↗new leaderNew leader since September 2026: ManageEngine PAM360 (29%) replaces KeeperPAM (27% then, 27% now), 2 points clear, inside the 11-point floor.
Delinea Secret ServerContested
Mid-market
37%▲+6Since September 2026: 30% → 35%, +6 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
CyberArk Privileged Access ManagerClear leader
Enterprise
56%▼−9Since September 2026: 66% → 57%, −9 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Identity and access
Secrets management
Mid-market and enterprise share a leader. Small business differs.
DopplerContested
SMB
39%▼−12Since September 2026: 46% → 34%, −12 points. Past the 11-point floor: movement. Read over the models both editions asked.
HashiCorp VaultClear leader
Mid-market
31%↗new leaderNew leader since September 2026: HashiCorp Vault (33%) replaces Doppler (33% then, 29% now), 4 points clear, inside the 11-point floor.
Enterprise
61%▼−12Since September 2026: 75% → 63%, −12 points. Past the 11-point floor: movement. Read over the models both editions asked.
Identity and access
Certificate lifecycle management
Small business and mid-market share a leader. Enterprise differs.
Sectigo Certificate ManagerContested
SMB
12%
Mid-market
27%
Keyfactor CommandContested
Enterprise
28%
Identity and access
Identity governance
Small business and mid-market share a leader. Enterprise differs.
Microsoft Entra ID GovernanceContested
SMB
18%↗new leaderNew leader since September 2026: JumpCloud (17%) replaces AccessOwl (25% then, 5% now), 12 points clear, past the 11-point floor.
Mid-market
25%↗new leaderNew leader since September 2026: Microsoft Entra ID Governance (19%) replaces Lumos (20% then, 13% now), 6 points clear, inside the 11-point floor.
SailPoint Identity Security CloudClear leader
Enterprise
54%▲+1Since September 2026: 53% → 54%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.
Identity and access
Identity verification
A different leader in every segment
VeriffContested
SMB
23%
PersonaContested
Mid-market
21%
SumsubContested
Enterprise
17%
Identity and access
Customer identity and access management
A different leader in every segment
ClerkContested
SMB
30%▲+5Since September 2026: 27% → 32%, +5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
FronteggContested
Mid-market
21%▼−2Since September 2026: 22% → 20%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Auth0Clear leader
Enterprise
47%▼−5Since September 2026: 47% → 42%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Identity and access
Non-human identity management
Small business and mid-market share a leader. Enterprise differs.
JumpCloudContested
SMB
20%
Mid-market
14%
CyberArk Identity Security PlatformContested
Enterprise
20%

Next in identity and access

Planned categories are in the build queue and are scored exactly like every other.
Non-human identity management plannedPasswordless authentication planned
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