Remote support and remote access · October 2026 Edition
RemotePC vs BeyondTrust Remote Support
One of fourteen models named RemotePC first on the direct prompt; one named BeyondTrust Remote Support. RemotePC was named by eight of the fourteen models and BeyondTrust Remote Support by twelve and RemotePC carries 13 labels and BeyondTrust Remote Support 29, so the shares are not directly comparable.
RemotePC
accepted challengerNamed in one category this edition.
Named in three categories this edition.
First-choice share5%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate8%3%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#6#7A position in a field of 10; printed, not drawn.
Labels1329A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, RemotePC reading right to left. Rank and label count are printed, not drawn.NinjaOne was named alongside these two in eight of the fourteen direct answers. Splashtop Remote Support vs RemotePC · Splashtop Remote Support vs BeyondTrust Remote Support · TeamViewer vs RemotePC
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the remote support and remote access page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
RemotePCFirst choices, of fourteen modelsBeyondTrust Remote Support
Direct11
Paraphrase10
Comparative01
Budget-constrained10
Scale-constrained01
Negative001 against RemotePC · 1 against BeyondTrust Remote Support
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where RemotePC and BeyondTrust Remote Support stood in it.
| Model | DirectRE | ParaphraseRE | ComparativeRE | Budget-constrainedRE | Scale-constrainedRE | NegativeRE |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | |||||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | RE | RE | ||||
| Grok 4.1 Fast | | RE | RE | | | |
| Mistral Small | RE | RE | ||||
| DeepSeek V4 Flash | | RE | | |||
| Llama 4 Maverick | | RE | ||||
| Qwen 3.7 Flash | | |||||
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | RE | RE | ||||
| MiniMax M2.5 | RE | |||||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | | RE |
RE RemotePC BeyondTrust Remote SupportRE first choiceRE named as an alternativeRE argued againstblank: not namedEach cell is one answer, RemotePC on the left and BeyondTrust Remote Support on the right.
BeyondTrust Remote SupportRE first choiceRE named as an alternativeRE argued againstblank: not namedEach cell is one answer, RemotePC on the left and BeyondTrust Remote Support on the right.The direct prompt
The plain question, one answer per model, grouped by where RemotePC and BeyondTrust Remote Support stood in it.
RemotePC first, BeyondTrust Remote Support an alternative
1 of 14 modelsBeyondTrust Remote Support was named in the answer but not as the choice, or not at all.MiniMax M2.5RemotePC, Splashtop Remote Support alternatives: BeyondTrust Remote Support
BeyondTrust Remote Support first, RemotePC an alternative
1 of 14 modelsRemotePC was named in the answer but not as the choice, or not at all.Mistral SmallBeyondTrust Remote Support, NinjaOne alternatives: ConnectWise ScreenConnect, RemotePC, Zoho Assist
Neither was the first choice, one was named
8 of 14 modelsThe answer put something else first and named one of the two as an alternative.GPT-5.4 miniNinjaOne alternatives: BeyondTrust Remote Support, TeamViewer
Gemini 3.5 FlashConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, Splashtop Remote Support
Grok 4.1 FastConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Splashtop Remote Support, TeamViewer
DeepSeek V4 FlashSplashtop Remote Support alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect
Llama 4 MaverickNinjaOne alternatives: BeyondTrust Remote Support, LogMeIn Rescue
Kimi K2NinjaOne alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho Assist
GPT-6 LunaConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Zoho Assist
Muse Glimmer 30BTeamViewer alternatives: AnyDesk, Atera, BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne, Splashtop Remote Support, Zoho Assist
Neither was named
4 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5no first choice
Perplexity SonarSplashtop Remote Support alternatives: LogMeIn Rescue
Qwen 3.7 FlashZoho Assist alternatives: ConnectWise ScreenConnect, Splashtop Business Remote
GLM 4.7 FlashXTeamViewer alternatives: AnyDesk, NinjaOne, Zoho Assist
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
RemotePC leads by five points.
RemotePC5%#5 of 9
BeyondTrust Remote Support0%#9 of 9Mid-marketThe figures above
RemotePC leads by two points.
RemotePC5%#6 of 10
BeyondTrust Remote Support4%#7 of 10Enterprise
The order flips: BeyondTrust Remote Support leads at enterprise.
BeyondTrust Remote Support25%#2 of 9RemotePC0%#– of 9
The full enterprise standing →What the models said about RemotePC
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“ScreenMeet says it lacks enterprise features such as centralized management, audit capabilities, and advanced troubleshooting tools.” Perplexity Sonar · negative prompt · soft negative
“Best for budget-conscious teams: RemotePC starts at $1.84 per month with cross-device access and file transfer.” Muse Glimmer 30B · budget prompt · first choice
“I'd recommend RemotePC or Splashtop as they offer the best balance of security, features, and pricing” MiniMax M2.5 · direct prompt · first choice
“would be Zoho Assist, RemotePC, or TeamViewer” Llama 4 Maverick · paraphrase prompt · first choice
What the models said about BeyondTrust Remote Support
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Recent SaaS-side incident requires higher due diligence” Kimi K2 · negative prompt · soft negative
“NinjaOne and BeyondTrust are top choices due to their scalability, security, and feature sets tailored for business environments” Mistral Small · direct prompt · first choice
“The "Standard" Enterprise Choice (Best All-Rounder) Vendor: BeyondTrust (formerly Bomgar) or TeamViewer Professional” Qwen 3.7 Flash · scale prompt · first choice
“Best overall enterprise option: TeamViewer or BeyondTrust.” GPT-5.4 mini · comparative prompt · first choice
Also compared
Splashtop Remote Support vs RemotePCSplashtop Remote Support vs BeyondTrust Remote SupportTeamViewer vs RemotePCTeamViewer vs BeyondTrust Remote SupportZoho Assist vs RemotePCZoho Assist vs BeyondTrust Remote SupportConnectWise ScreenConnect vs RemotePCConnectWise ScreenConnect vs BeyondTrust Remote SupportNinjaOne vs RemotePCNinjaOne vs BeyondTrust Remote SupportRemotePC vs Chrome Remote DesktopBeyondTrust Remote Support vs Chrome Remote DesktopAll twenty-eight head-to-head pages and the full remote support standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.