Remote support and remote access · October 2026 Edition
Splashtop Remote Support vs TeamViewer
Three of fourteen models named Splashtop Remote Support first on the direct prompt; two named TeamViewer. Both were named by all fourteen models and Splashtop Remote Support carries 52 labels and TeamViewer 57, so the shares are not directly comparable.
Named in one category this edition.
Named in four categories this edition.
First-choice share23%19%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate2%32%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#2A position in a field of 10; printed, not drawn.
Labels5257A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Splashtop Remote Support reading right to left. Rank and label count are printed, not drawn.BeyondTrust Remote Support was named alongside these two in ten of the fourteen direct answers. Splashtop Remote Support vs Zoho Assist · Splashtop Remote Support vs ConnectWise ScreenConnect · Splashtop Remote Support vs NinjaOne
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the remote support and remote access page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Splashtop Remote SupportFirst choices, of fourteen modelsTeamViewer
Direct322 against TeamViewer
Paraphrase76
Comparative171 against TeamViewer
Budget-constrained125 against TeamViewer
Scale-constrained21
Negative411 against Splashtop Remote Support · 10 against TeamViewer
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Across every category in the October 2026 Edition, Splashtop Remote Support and TeamViewer were named in the same answer 115 times, of the 153 answers naming Splashtop Remote Support and the 180 naming TeamViewer. In those answers TeamViewer took the first choice twenty-two times and Splashtop Remote Support thirty-five.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Splashtop Remote Support and TeamViewer stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | | ||
| GPT-5.4 mini | | | | | ||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | ||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | | |||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | | | | | |
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | | | | |
Splashtop Remote Support TeamViewer first choice named as an alternative argued againstblank: not namedEach cell is one answer, Splashtop Remote Support on the left and TeamViewer on the right.The direct prompt
The plain question, one answer per model, grouped by where Splashtop Remote Support and TeamViewer stood in it.
Splashtop Remote Support first, TeamViewer not the choice
3 of 14 modelsTeamViewer was named in the answer but not as the choice, or not at all.Perplexity SonarSplashtop Remote Support alternatives: LogMeIn Rescue
DeepSeek V4 FlashSplashtop Remote Support alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect
MiniMax M2.5RemotePC, Splashtop Remote Support alternatives: BeyondTrust Remote Support
TeamViewer first, Splashtop Remote Support an alternative
2 of 14 modelsSplashtop Remote Support was named in the answer but not as the choice, or not at all.GLM 4.7 FlashXTeamViewer alternatives: AnyDesk, NinjaOne, Zoho Assist
Muse Glimmer 30BTeamViewer alternatives: AnyDesk, Atera, BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne, Splashtop Remote Support, Zoho Assist
Neither was the first choice, one was named
4 of 14 modelsThe answer put something else first and named one of the two as an alternative.GPT-5.4 miniNinjaOne alternatives: BeyondTrust Remote Support, TeamViewer
Gemini 3.5 FlashConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, Splashtop Remote Support
Grok 4.1 FastConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Splashtop Remote Support, TeamViewer
Kimi K2NinjaOne alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho Assist
Neither was named
5 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5no first choice
Mistral SmallBeyondTrust Remote Support, NinjaOne alternatives: ConnectWise ScreenConnect, RemotePC, Zoho Assist
Llama 4 MaverickNinjaOne alternatives: BeyondTrust Remote Support, LogMeIn Rescue
Qwen 3.7 FlashZoho Assist alternatives: ConnectWise ScreenConnect, Splashtop Business Remote
GPT-6 LunaConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Zoho Assist
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Splashtop Remote Support leads by seventeen points.
Splashtop Remote Support23%#2 of 9TeamViewer7%#3 of 9Mid-marketThe figures above
Splashtop Remote Support leads by four points.
Splashtop Remote Support23%#1 of 10TeamViewer19%#2 of 10Enterprise
Splashtop Remote Support leads by eighteen points.
Splashtop Remote Support27%#1 of 9TeamViewer9%#3 of 9What the models said about Splashtop Remote Support
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Frequently targeted in enterprise phishing campaigns.” Qwen 3.7 Flash · negative prompt · hard negative
“For secure alternatives, many organizations now prefer Splashtop, NinjaRMM, or enterprise-focused solutions like RemoteCall” Mistral Small · negative prompt · first choice
“If you want the best balance of Price/Performance (and mostly support internal staff): Go with Splashtop Business.” Qwen 3.7 Flash · paraphrase prompt · first choice
“Some alternative remote support tools that are considered to be good options include Splashtop and ScreenMeet.” Llama 4 Maverick · negative prompt · first choice
What the models said about TeamViewer
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Consumer tools like TeamViewer, AnyDesk, or Chrome Remote Desktop present risks... TeamViewer became a launchpad for LockBit 3.0 ransomware attacks” Claude Haiku 4.5 · negative prompt · hard negative
“This tool has a history of security issues... Many IT professionals and organizations now avoid it” Mistral Small · negative prompt · hard negative
“You may see mentions of TeamViewer as a "free" option. Avoid this for commercial use.” Qwen 3.7 Flash · budget prompt · hard negative
“For a balanced, feature‑rich solution: Choose TeamViewer if you want a single platform with device management, ITSM integrations, and broad platform support.” GLM 4.7 FlashX · direct prompt · first choice
“Stick to well-known, established remote support solutions from reputable vendors like TeamViewer, AnyDesk, Splashtop, or similar.” MiniMax M2.5 · negative prompt · first choice
“If you need deep management: Choose TeamViewer if you need to manage assets, patches, and security alongside remote control.” Qwen 3.7 Flash · comparative prompt · first choice
Also compared
Splashtop Remote Support vs Zoho AssistSplashtop Remote Support vs ConnectWise ScreenConnectSplashtop Remote Support vs NinjaOneSplashtop Remote Support vs RemotePCSplashtop Remote Support vs BeyondTrust Remote SupportSplashtop Remote Support vs Chrome Remote DesktopTeamViewer vs Zoho AssistTeamViewer vs ConnectWise ScreenConnectTeamViewer vs NinjaOneTeamViewer vs RemotePCTeamViewer vs BeyondTrust Remote SupportTeamViewer vs Chrome Remote DesktopAll twenty-eight head-to-head pages and the full remote support standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.