Index › Function 02 of 6 · September 2026 Edition
Edition 01 · September 2026Function 02
IT operations and endpoint
Running the estate day to day: observability and monitoring, incidents and on-call, service management, and the laptops, phones and servers an IT team manages and patches. 11 of 14 categories scored, 3 planned.
Standing in it operations and endpoint
First-choice share across the direct, paraphrase, budget and scale prompts, all twelve models, for the eleven it operations and endpoint categories scored in the September 2026 Edition.
IT operations and endpoint
IT service managementSmall business and mid-market share a leader. Enterprise differs.
IT operations and endpoint
Application performance monitoringSmall business and mid-market share a leader. Enterprise differs.
IT operations and endpoint
Remote monitoring and managementMid-market and enterprise share a leader. Small business differs.
IT operations and endpoint
Observability platformsSmall business and mid-market share a leader. Enterprise differs.
IT operations and endpoint
Patch managementSmall business and mid-market share a leader. Enterprise differs.
IT operations and endpoint
Incident management and on-callSmall business and mid-market share a leader. Enterprise differs.
IT operations and endpoint
IT asset managementSmall business and mid-market share a leader. Enterprise differs.
IT operations and endpoint
Infrastructure monitoringSmall business and mid-market share a leader. Enterprise differs.
IT operations and endpoint
Endpoint protectionSmall business and mid-market share a leader. Enterprise differs.
Next in it operations and endpoint
Planned categories are in the build queue and are scored exactly like every other.
AIOps plannedRemote access and support plannedStatus pages planned