Remote support and remote access · October 2026 Edition
NinjaOne vs BeyondTrust Remote Support
Four of fourteen models named NinjaOne first on the direct prompt; one named BeyondTrust Remote Support. NinjaOne was named by ten of the fourteen models and BeyondTrust Remote Support by twelve and NinjaOne carries 15 labels and BeyondTrust Remote Support 29, so the shares are not directly comparable.
Named in twelve categories this edition.
Named in three categories this edition.
First-choice share9%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate0%3%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#7A position in a field of 10; printed, not drawn.
Labels1529A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, NinjaOne reading right to left. Rank and label count are printed, not drawn.Splashtop Remote Support vs NinjaOne · Splashtop Remote Support vs BeyondTrust Remote Support · TeamViewer vs NinjaOne
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the remote support and remote access page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
NinjaOneFirst choices, of fourteen modelsBeyondTrust Remote Support
Direct41
Paraphrase00
Comparative01
Budget-constrained10
Scale-constrained01
Negative001 against BeyondTrust Remote Support
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where NinjaOne and BeyondTrust Remote Support stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | |||||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | ||||||
| Grok 4.1 Fast | | | | |||
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | ||||
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | |||||
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | |||||
| MiniMax M2.5 | | |||||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | |
NinjaOne BeyondTrust Remote Support first choice named as an alternative argued againstblank: not namedEach cell is one answer, NinjaOne on the left and BeyondTrust Remote Support on the right.The direct prompt
The plain question, one answer per model, grouped by where NinjaOne and BeyondTrust Remote Support stood in it.
Both were the first choice
1 of 14 modelsThe answer named them together, and the judge labeled each a first choice.Mistral SmallBeyondTrust Remote Support, NinjaOne alternatives: ConnectWise ScreenConnect, RemotePC, Zoho Assist
NinjaOne first, BeyondTrust Remote Support an alternative
3 of 14 modelsBeyondTrust Remote Support was named in the answer but not as the choice, or not at all.GPT-5.4 miniNinjaOne alternatives: BeyondTrust Remote Support, TeamViewer
Llama 4 MaverickNinjaOne alternatives: BeyondTrust Remote Support, LogMeIn Rescue
Kimi K2NinjaOne alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho Assist
Neither was the first choice, one was named
7 of 14 modelsThe answer put something else first and named one of the two as an alternative.Gemini 3.5 FlashConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, Splashtop Remote Support
Grok 4.1 FastConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Splashtop Remote Support, TeamViewer
DeepSeek V4 FlashSplashtop Remote Support alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect
GLM 4.7 FlashXTeamViewer alternatives: AnyDesk, NinjaOne, Zoho Assist
MiniMax M2.5RemotePC, Splashtop Remote Support alternatives: BeyondTrust Remote Support
GPT-6 LunaConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, NinjaOne, Zoho Assist
Muse Glimmer 30BTeamViewer alternatives: AnyDesk, Atera, BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne, Splashtop Remote Support, Zoho Assist
Neither was named
3 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5no first choice
Perplexity SonarSplashtop Remote Support alternatives: LogMeIn Rescue
Qwen 3.7 FlashZoho Assist alternatives: ConnectWise ScreenConnect, Splashtop Business Remote
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
NinjaOne0%#– of 9BeyondTrust Remote Support0%#9 of 9Mid-marketThe figures above
NinjaOne leads by five points.
NinjaOne9%#5 of 10BeyondTrust Remote Support4%#7 of 10Enterprise
The order flips: BeyondTrust Remote Support leads at enterprise.
BeyondTrust Remote Support25%#2 of 9NinjaOne2%#– of 9What the models said about NinjaOne
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.
“The best remote support tool for a company with a limited budget is likely to be NinjaOne, which costs $1.50/month for 10,000 endpoints.” Llama 4 Maverick · budget prompt · first choice
What the models said about BeyondTrust Remote Support
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Recent SaaS-side incident requires higher due diligence” Kimi K2 · negative prompt · soft negative
“NinjaOne and BeyondTrust are top choices due to their scalability, security, and feature sets tailored for business environments” Mistral Small · direct prompt · first choice
“The "Standard" Enterprise Choice (Best All-Rounder) Vendor: BeyondTrust (formerly Bomgar) or TeamViewer Professional” Qwen 3.7 Flash · scale prompt · first choice
“Best overall enterprise option: TeamViewer or BeyondTrust.” GPT-5.4 mini · comparative prompt · first choice
Also compared
Splashtop Remote Support vs NinjaOneSplashtop Remote Support vs BeyondTrust Remote SupportTeamViewer vs NinjaOneTeamViewer vs BeyondTrust Remote SupportZoho Assist vs NinjaOneZoho Assist vs BeyondTrust Remote SupportConnectWise ScreenConnect vs NinjaOneConnectWise ScreenConnect vs BeyondTrust Remote SupportNinjaOne vs RemotePCNinjaOne vs Chrome Remote DesktopRemotePC vs BeyondTrust Remote SupportBeyondTrust Remote Support vs Chrome Remote DesktopAll twenty-eight head-to-head pages and the full remote support standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.