AI Indexes
IT AI Index
October 2026 Edition · The permanent record of this edition. The unqualified address always carries the latest edition.
Index › IT operations and endpoint › Business phones › Enterprise › October 2026 Edition

Business phone systems for enterprise buyers

Asked as “business phone system”, and as “UCaaS platform”, on behalf of an enterprise B2B company. 58 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each. Added to the October 2026 Edition on October 4, 2026; its answers are read by the distilled judge (ai-indexes-judge-qwen3-14b-run3), not the claude-opus-5 judge of the earlier categories: how the two compare.
Standing · first-choice share
38%
Contested · Microsoft Teams Phone 31%
38RingCentral31Microsoft Teams Phone05Nextiva26others

38% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01RingCentral38%4%53endorsed leader
02Microsoft Teams Phone31%4%54endorsed leader
03Zoom Phone5%7%44accepted challenger
04Nextiva5%7%28accepted challenger
058x82%11%35accepted challenger
Show the five products at 0%, ordered by negative rate
10Avaya0%85%13criticized challenger
09Mitel0%73%11criticized challenger
08Dialpad0%14%14accepted challenger
06Cisco Webex Calling0%0%20accepted challenger
07Cisco Webex0%0%13accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
All twenty-eight head-to-head pages: the top eight products, each against each

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
M02
03
04
05
06
07
08
M09
A10
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative50%
Key
01RingCentral38%
02Microsoft Teams Phone31%
03Zoom Phone5%
04Nextiva5%
058x82%
06Cisco Webex Calling0%
07Cisco Webex0%
08Dialpad0%
09Mitel0%
10Avaya0%

What they warned about

Five of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, Gemini 3.5 Flash, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2 and GLM 4.7 FlashX changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Avaya
85%
11 of 13 labels negative · 11 of 14 models · 9 hard negative
“Older proprietary hardware PBX platforms such as Avaya, Panasonic, Mitel, and NEC: These are described as legacy on-premises systems ... "not recommended for new installations."” Perplexity Sonar, negative prompt
Mitel
73%
8 of 11 labels negative · 8 of 14 models · 8 hard negative
“Mitel went through Chapter 11 in 2025, ended design support for its MiVoice Connect phones on December 31, 2025, and permanently shut down its MiCloud Connect cloud platform on June 24, 2026.” Muse Glimmer 30B, comparative prompt
NEC
100%
8 of 8 labels negative · 8 of 14 models · 8 hard negative
“Legacy On-Premises PBX systems from vendors like Avaya, Panasonic, Mitel, and NEC, which have filed for bankruptcy or exited the business phone market.” Llama 4 Maverick, negative prompt
Panasonic
100%
5 of 5 labels negative · 5 of 14 models · 5 hard negative
“Legacy On-Premises PBX systems from vendors like Avaya, Panasonic, Mitel, and NEC, which have filed for bankruptcy or exited the business phone market.” Llama 4 Maverick, negative prompt

What they cite

Citations exist only for the models that return a source list: fourteen of the fourteen in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

78 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 1177 links across 361 sites, every framing counted. Ranked by the number of answers carrying the site or page. None of the 252 answers across every segment cited this index's own page for the category.

45 answers · 53 citations · 10 models
vendor site · Nextiva33 answers · 52 citations · 12 models
vendor site · RingCentral33 answers · 52 citations · 13 models
vendor site · JustCall26 answers · 30 citations · 11 models
26 answers · 27 citations · 12 models
24 answers · 29 citations · 12 models
22 answers · 26 citations · 9 models
vendor site · CloudTalk21 answers · 24 citations · 9 models
20 answers · 32 citations · 9 models
vendor site · Rework17 answers · 22 citations · 10 models
16 answers · 16 citations · 10 models
13 answers · 18 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best business phone system”, “business phone system”, “business phone systems”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsPaid search a month, est.Google ads, last 30 daysBest Google position
RingCentral ringcentral.com
RingCentral 38%, RingCentral RingEX 5%
43%165110,0003,4199,737,061$3,711120
Microsoft parent site
Microsoft Teams Phone 31%
31%752,240,000403,136
Zoom Phone zoom.com5%11312,1003,2732,795,648$4,06447
Nextiva nextiva.com5%12033,100833267,281$1,1991187
8x8 8x8.com2%79110,0009,740236,295$16585
Cisco parent site
Cisco Unified Communications Manager 2%, Cisco Webex Calling 0%, Cisco Webex 0%
2%116165,00048,352
8×8 Work2%
RingCentral Ultra2%
Teams Phone2%
3CX 3cx.com2%6

Google's top ten for the three searches hold 21 sites; 3 of them are among the sites the models cited here (business.com, getvoip.com, nextiva.com). The first result for “best business phone system” is getvoip.com.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHide
ModelDirect“What is the best business phone system for an enterprise B2B company?”Paraphrase“Which UCaaS platform would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade business phone systems and how do they differ?”Budget-constrained“What is the best business phone system for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a business phone system. What should we look at?”Negative“Which business phone systems should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5no first choiceRingCentralChanged
Three alternatives8×8, Cisco Webex, Microsoft Teams Phone
RingCentral
Four alternatives8x8, Dialpad, Mitel, Nextiva
RingCentral
One alternativeNextiva
no first choiceagainst: Avaya, Mitel, Ooma
GPT-5.4 miniRingCentral
Four alternatives8x8, Cisco Webex Calling, Genesys Cloud CX, Microsoft Teams Phone
RingCentralHeld
Three alternativesCisco Webex, Microsoft Teams Phone, Zoom Phone
RingCentral RingEX
Five alternatives8x8, Cisco Webex Calling, Microsoft Teams Phone, Vonage Business Communications, Zoom Phone
Microsoft Teams Phone
Three alternatives8x8, RingCentral, Webex Calling
no first choicenothing named
Gemini 3.5 FlashRingCentral
Four alternatives8x8, Dialpad, Microsoft Teams Phone, Zoom Phone
Microsoft Teams PhoneChanged
Three alternativesCisco Webex, RingCentral RingEX, Zoom Workplace
Microsoft Teams Phone
Five alternatives8x8, Cisco Webex Calling, Dialpad Connect, RingCentral RingEX, Zoom Phone
Microsoft Teams Phone
Two alternatives8x8, Zoom Phone
Microsoft Teams Phone
Three alternativesCisco Webex Calling, RingCentral, Zoom Phone
against: Asterisk, Avaya, FreePBX, Google Voice, Grasshopper, Mitel, NEC, Ooma Office, eVoice
Perplexity SonarRingCentral
Four alternatives8x8, CloudTalk, Nextiva, Zoom Phone
RingCentralHeld
Three alternatives8x8, GoTo Connect, Zoom Phone
RingCentral
Seven alternatives8x8, Aircall, Cisco Unified Communications Manager, Dialpad, JustCall, Nextiva, Vonage
Nextiva, Zoom Phoneno first choiceagainst: Avaya, Mitel, NEC, Panasonic
Grok 4.1 Fastno first choice
Five alternatives8x8, Cisco, Microsoft Teams Phone, RingCentral, Zoom Phone
Microsoft Teams PhoneChanged
Three alternativesCisco Webex, RingCentral, Zoom Phone
RingCentral
Six alternatives8x8, Cisco Webex Calling, Microsoft Teams Phone, Nextiva, Vonage Business Communications, Zoom Phone
Microsoft Teams Phone
Two alternatives8x8, RingCentral
against: Nextiva
8x8, Nextiva, RingCentral
Three alternativesDialpad, Microsoft Teams Phone, Zoom Phone
against: 8x8, AT&T Cloud Voice/Phone for Business, Avaya, Mitel, NEC, Panasonic, Toshiba
Mistral SmallCisco Unified Communications Manager, RingCentral Office, RingCentral Ultra
One alternative8×8 Work
Microsoft Teams PhoneChanged
One alternativeCisco Webex
8x8 XCaaS, RingCentral MVP
Five alternatives3CX, Cisco Unified Communications Manager, Microsoft Teams Phone, Nextiva, Webex Calling
3CXagainst: Nextiva, Ooma, RingCentral, Zoom Phoneno first choiceagainst: Avaya IP Office, Mitel MiVoice, NEC UNIVERGE, Panasonic KX-TDA/TDE, Toshiba Strata/IPedge
DeepSeek V4 FlashRingCentral
Four alternatives8x8, Cisco Webex Calling, Microsoft Teams Phone, Zoom Phone
Microsoft Teams PhoneChanged
Three alternatives8x8, Cisco Webex, RingCentral
RingCentral
Five alternatives8x8, Cisco Webex Calling, Microsoft Teams Phone, Vonage, Zoom Phone
RingCentral
One alternativeNextiva
against: 8x8
Microsoft Teams Phone, RingCentral, Zoom Phone
Three alternatives8x8, Acepeak, Twiching
against: 8x8, Avaya, Dialpad, Grasshopper, Mitel, Ooma, RingCentral, Vonage
Llama 4 MaverickRingCentral
One alternativeNextiva
8×8 WorkChanged
One alternativeGoTo Connect
no first choiceNextiva, RingCentral, Zoom Regional Unlimitedno first choiceagainst: Avaya, Mitel, NEC, Panasonic
Qwen 3.7 FlashMicrosoft Teams Phone
Four alternativesDialpad, Five9, RingCentral, Salesforce Voice
Microsoft Teams Phone, Zoom PhoneChanged
Two alternativesCisco Webex Calling, RingCentral
against: Google Workspace
no first choice
Six alternativesAmazon Connect, Cisco Webex Calling, Genesys Cloud CX, Microsoft Teams Phone, RingCentral, Zoom Phone
RingCentral
Two alternativesNextiva, Zoom Phone
Microsoft Teams Phone
Five alternatives8x8, Cisco Webex Calling, Nextiva, RingEX, Zoom One
against: Avaya, Microsoft Teams Phone, NEC, Skype, VoIP Supply, VoIP.ms, VoIPo
Kimi K2RingCentral
Three alternatives8x8, Microsoft Teams Phone, Nextiva
against: Cisco Unified Communications Manager
RingCentral RingEXChanged
Four alternativesCisco Webex, Microsoft Teams Phone, Teams Phone, Zoom Phone
Cisco Webex Calling
Five alternatives8x8, Avaya Cloud Office / Avaya Experience Platform, Microsoft Teams Phone, Nextiva, RingCentral
Microsoft Teams Phone
Two alternativesCisco Webex Calling, RingCentral RingEX
against: 8x8
RingCentral
Four alternatives8x8, Cisco Webex, Microsoft Teams Phone, Zoom Phone
nothing named
GLM 4.7 FlashXRingCentral
Five alternatives8x8, Cisco Unified Communications Manager, Mitel, Nextiva, Zoom Phone
against: Aircall, Dialpad
Microsoft Teams Phone, RingCentral for Enterprise, Teams PhoneChanged
Two alternatives8×8 Work, Cisco Webex
RingCentral
Seven alternatives8×8, Cisco Webex Calling, Dialpad, Microsoft Teams Phone, Nextiva, Vonage, Zoom Phone
RingCentral
Three alternatives8×8, Microsoft Teams Phone, Nextiva
against: Zoom Phone
no first choiceagainst: Avaya, NEC
MiniMax M2.5Microsoft Teams Phone, RingCentral
One alternativeCisco
Microsoft Teams Phone, RingCentralHeld
Two alternativesCisco Webex, Zoom One
RingCentral RingEX
Four alternatives8x8, Cisco Webex Calling, Microsoft Teams Phone, Nextiva
against: Zoom Phone
no first choiceno first choiceagainst: Avaya, Mitel, NEC, Panasonic, Toshiba
GPT-6 LunaRingCentral RingEX
Two alternativesTeams Phone, Zoom Phone
RingCentral RingEXHeld
Two alternativesMicrosoft Teams Phone, Webex Calling
Microsoft Teams Phone
Five alternatives8x8 Work, Avaya Aura, Cisco Webex Calling, RingCentral RingEX, Zoom Phone
Microsoft Teams Phone
Two alternativesRingCentral, Webex Calling
no first choice
Three alternativesMicrosoft Teams Phone, RingCentral, Zoom Phone
against: Avaya, Cisco, Microsoft Teams Phone, Mitel MiVoice Connect
Muse Glimmer 30BRingCentral
Two alternativesNextiva, Zoom Phone
RingCentralHeld
Three alternativesCisco Webex, Microsoft Teams Phone, Zoom Phone
RingCentral Ultra, RingEX
Three alternatives8x8 Work, Microsoft Teams Phone, Zoom Phone
against: Avaya, Mitel
Microsoft Teams Phone
Three alternatives8x8, Nextiva, RingCentral
no first choiceagainst: Avaya IP Office / Avaya Aura / Definity G3, Mitel MiVoice Connect, NEC, Panasonic, ShoreTel, Toshiba
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Eighty-four rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-10-04 21:31no04 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-04 21:27yes56 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-10-04 21:31yes1328 s
Direct recommendationPerplexity Sonarsonar2026-10-04 21:42yes203 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-04 21:28yes209 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-10-04 21:41yes89 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-04 21:41yes2223 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-04 21:26yes52 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-04 21:20no025 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-10-04 21:37yes1519 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-04 21:23yes1044 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-04 21:28no07 s
Direct recommendationGPT-6 Lunagpt-6-luna2026-10-04 21:27yes315 s
Direct recommendationMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-10-04 21:31yes1317 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-10-04 21:21yes179 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-04 21:25yes44 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-10-04 21:22yes2026 s
ParaphrasePerplexity Sonarsonar2026-10-04 21:35yes264 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-04 21:19yes2514 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-10-04 21:41yes138 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-04 21:17yes2325 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-04 21:32yes54 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-04 21:27yes1028 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-10-04 21:31yes2359 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-04 21:27yes1939 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-04 21:33yes515 s
ParaphraseGPT-6 Lunagpt-6-luna2026-10-04 21:21yes312 s
ParaphraseMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-10-04 21:39yes1520 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-10-04 21:36yes108 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-04 21:21yes69 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-10-04 21:38yes3936 s
ComparativePerplexity Sonarsonar2026-10-04 21:25yes195 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-04 21:29yes2411 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-10-04 21:29yes1112 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-04 21:30yes2038 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-04 21:21yes52 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-04 21:32no025 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-10-04 21:19yes2029 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-04 21:24yes2528 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-04 21:19yes1423 s
ComparativeGPT-6 Lunagpt-6-luna2026-10-04 21:23yes624 s
ComparativeMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-10-04 21:33yes1425 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-10-04 21:40yes1710 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-04 21:26yes55 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-10-04 21:21yes1236 s
Budget constrainedPerplexity Sonarsonar2026-10-04 21:38yes193 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-04 21:31yes2513 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-10-04 21:21yes127 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-04 21:21yes2221 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-04 21:20yes52 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-04 21:22yes526 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-10-04 21:42yes2032 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-04 21:31yes2136 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-04 21:34yes24101 s
Budget constrainedGPT-6 Lunagpt-6-luna2026-10-04 21:30yes318 s
Budget constrainedMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-10-04 21:39yes2534 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-10-04 21:22yes1910 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-04 21:31yes58 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-10-04 21:22no018 s
Scale constrainedPerplexity Sonarsonar2026-10-04 21:30yes175 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-04 21:40yes1310 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-10-04 21:20no07 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-04 21:38yes2547 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-04 21:35yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-04 21:21yes1030 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-10-04 21:21yes2452 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-04 21:28yes1527 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-04 21:22yes921 s
Scale constrainedGPT-6 Lunagpt-6-luna2026-10-04 21:31yes322 s
Scale constrainedMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-10-04 21:27yes1528 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-10-04 21:28yes149 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-10-04 21:20yes59 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-10-04 21:40yes2028 s
Negative framingPerplexity Sonarsonar2026-10-04 21:23yes194 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-10-04 21:34yes2511 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-10-04 21:24yes2315 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-10-04 21:24yes2439 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-10-04 21:24yes52 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-10-04 21:28yes2586 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-10-04 21:37yes2322 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-10-04 21:20yes2435 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-10-04 21:20yes1326 s
Negative framingGPT-6 Lunagpt-6-luna2026-10-04 21:30yes320 s
Negative framingMuse Glimmer 30Bmeta/muse-glimmer-30b via togetherai2026-10-04 21:39yes2428 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

ShowHide
Category-scoped readings
Microsoft read as Microsoft Teams Phone
Microsoft Teams Phone System read as Microsoft Teams Phone
Webex read as Webex Calling
Zoom read as Zoom Phone
Zoom (Zoom One / Zoom Phone) read as Zoom Phone
Unresolved, counted raw
8x8 XCaaS
AT&T Cloud Voice/Phone for Business
Amazon Connect
Avaya Cloud Office / Avaya Experience Platform
Avaya Cloud Services
Avaya IP Office
Avaya IP Office / Avaya Aura / Definity G3
COMEXCEL
DialPhone
FreJun
Microsoft Teams Direct Routing
Mitel MiVoice
OnSIP
Panasonic KX-TDA/TDE
Phonewire
RingCentral Office
RingCentral for Enterprise
Salesforce Voice (formerly Quip Voice)
Toshiba Strata/IPedge
Twiching
VoIP Supply
VoIPo
Webex Suite
Zoom Regional Unlimited
didlogic
eVoice
Discontinued, still offered
No shut-down product was recommended here.
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