Microsoft Teams Phone
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Business phone systems | IT operations and endpoint | 3% | 7 of 75 | 10% | 21 | accepted challenger |
Movement
By model
How each model treated Microsoft Teams Phone across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 1 | 2 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 1 | 2 | 1 | 0 | 4 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.1 Fast | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 1 | 2 | 0 | 0 | 3 |
| Kimi K2 | 0 | 1 | 0 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 2 | 0 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“The Best All-Around Choice: Microsoft Teams ... Teams is almost invariably the correct choice.” Qwen 3.7 Flash · Business phones · paraphrase prompt · first choice
“The default choice if you are deeply embedded in the Microsoft 365 ecosystem.” Gemini 3.5 Flash · Business phones · scale prompt · first choice
“if your company is already committed to the Microsoft ecosystem, Microsoft Teams is a natural fit and more cost-effective” Claude Haiku 4.5 · Business phones · paraphrase prompt · alternative
“If you use Microsoft 365, consider if you want Microsoft Teams Phone (which consolidates chat, calls, and meetings)” Qwen 3.7 Flash · Business phones · scale prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Limitation: Poor fax capabilities—avoid if you need to send/receive faxes” Kimi K2 · Business phones · negative prompt · hard negative
“The configuration complexity of platforms like Microsoft Teams Phone or RingCentral can be significant overhead for a 15-person professional services firm” Claude Haiku 4.5 · Business phones · negative prompt · soft negative
Named alongside
The products named in the same answers as Microsoft Teams Phone, over the 89 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Microsoft Teams Phone was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 75 of the 89 answers that named Microsoft Teams Phone and are not a share of its labels.
Domains cited
263 of the 263 domain citations in answers naming Microsoft Teams Phone came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where Microsoft Teams Phone stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 2,400 a month (“microsoft teams phone”)
- AI search demand for its name, est.
- 471 a month
- Its own site
- It sits on Microsoft's site (microsoft.com), so there are no site figures for it alone
In answers
This edition- First choices
- 20 across its categories
- Named in
- 89 answers
- Its own site cited
- in 75 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as Microsoft Teams Phone
Follow Microsoft Teams Phone
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Microsoft is the company behind Microsoft Teams Phone.ShowHide
The company
On record
Company records- Also from Microsoft
- Microsoft 365, Microsoft 365 Admin Center, Microsoft 365 Administration, Microsoft 365 Backup, Microsoft 365 Compliance Center, Microsoft 365 Copilot, Microsoft 365 Copilot Chat, Microsoft 365 DSC and 164 more
In its own words
Stated by the vendor, not checked- Positioning
- Добавете телефонни услуги в облака към Teams, за да получите всички функции на стационарен телефон – да провеждате, получавате, прехвърляте и записвате разговори.
- For
- Se requiere un plan de Microsoft 365 o una licencia de Teams elegible
- Price stated
- €8.70 потребител/месец, годишно плащане microsoft.com/bg-bg/microsoft-365/business/no-teams-plans-and-pricing
- Starting price
- 8.70 microsoft.com/bg-bg/microsoft-365/business/no-teams-plans-and-pricing
- Not stated on the pages read
- Free plan or trial, integrations, certifications, hosting, customers
What Microsoft Teams Phone's own pages state, read October 5, 2026: microsoft.com/bg-bg/microsoft-365/business/no-teams-plans-and-pricing, microsoft.com/de-de/microsoft-365/business/no-teams-plans-and-pricing, microsoft.com/es-es/microsoft-365/business/no-teams-plans-and-pricing, microsoft.com/fi-fi/microsoft-365/business/no-teams-plans-and-pricing, microsoft.com/fr-fr/microsoft-365/business/no-teams-plans-and-pricing. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Microsoft Teams Phone's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Microsoft Teams Phone, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Microsoft Teams Phone by email, built from the raw record of the edition. It shows:
- where Microsoft Teams Phone is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Microsoft Teams Phone, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.