Google Voice vs Dialpad
Zero of fourteen models named Google Voice first on the direct prompt; one named Dialpad. Google Voice was named by eleven of the fourteen models and Dialpad by thirteen and Google Voice carries 17 labels and Dialpad 31, so the shares are not directly comparable.
Named in one category this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the business phone systems page.
By framing
Google VoiceFirst choices, of fourteen modelsDialpad
Across every category in the October 2026 Edition, Google Voice and Dialpad were named in the same answer twenty-one times, of the 46 answers naming Google Voice and the 88 naming Dialpad. In those answers Dialpad took the first choice zero times and Google Voice two.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | | ||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | | | | |||
| Grok 4.1 Fast | | | | |||
| Mistral Small | | |||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | | | | |||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | |
Google Voice Dialpad first choice named as an alternative argued againstblank: not namedEach cell is one answer, Google Voice on the left and Dialpad on the right.The direct prompt
Dialpad first, Google Voice not the choice
1 of 14 modelsGoogle Voice was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
7 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
6 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Google Voice7%#4 of 11Dialpad2%#6 of 11Google Voice15%#2 of 12Dialpad2%#8 of 12Google Voice0%#– of 10Dialpad0%#8 of 10What the models said about Google Voice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“Caution: Very poor tech support scores ... Better for: Personal use only; lacks business-grade features and support” Kimi K2 · negative prompt · hard negative
“Google Voice has no integrations outside Google Workspace, no desktop app, and no auto-replies” Claude Haiku 4.5 · negative prompt · soft negative
“For maximum budget savings: Choose Google Voice if you're already using Google Workspace and have 10 or fewer users.” Kimi K2 · budget prompt · first choice
“The Best Overall Value: Google Voice Standard ... widely considered the best bang-for-buck software in the industry.” Qwen 3.7 Flash · budget prompt · first choice
“If you need basic features: Go with Google Voice ($10/month) - it's the most affordable and reliable” MiniMax M2.5 · budget prompt · first choice
What the models said about Dialpad
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Trustpilot highlights awful customer service, refund delays, hidden fees (e.g., porting charges), and app glitches.” Grok 4.1 Fast · negative prompt · soft negative
“and Dialpad (to see how live AI transcription can boost your sales reps' close rates)” Gemini 3.5 Flash · direct prompt · first choice
“Dialpad leads with AI transcription and coaching” GLM 4.7 FlashX · comparative prompt · first choice
“If AI call intelligence is the primary driver, Dialpad has the most mature AI coaching and transcription stack at a mid-market price” Muse Glimmer 30B · direct prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.