Every category where a model named RingCentral RingEX for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Business phone systems	IT operations and endpoint	12%	4 of 75	0%	10	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for RingCentral RingEX yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated RingCentral RingEX across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Mention	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	1	0	1
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	0	0	0
Kimi K2	2	0	2
GLM 4.7 FlashX	1	0	1
MiniMax M2.5	1	1	2
GPT-6 Luna	3	0	3
Muse Glimmer 30B	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct7 labels7

Paraphrase9 labels6

Comparative10 labels4not counted in share

Budget-constrained2 labels1

Scale-constrained1 labelNone

Negative0 labelsNone

First choiceAlternativeMentionNegative29 labels in all, every segment counted; 14 of the 18 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“A versatile all-around option... Want the most broadly featured standalone system? Compare RingCentral and Nextiva.” GPT-6 Luna · Business phones · comparative prompt · first choice

“For a mid-sized B2B company, RingCentral RingEX is the strongest overall recommendation.” DeepSeek V4 Flash · Business phones · paraphrase prompt · first choice

“### 1. RingCentral RingEX - Best for: Enterprise teams needing deep CRM integrations” Kimi K2 · Business phones · comparative prompt · first choice

“For a mid-sized B2B company the most consistently rated fit is RingCentral RingEX.” Muse Glimmer 30B · Business phones · paraphrase prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as RingCentral RingEX, over the 29 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and RingCentral RingEX was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Zoom Phone19 of 291Compare →

Nextiva14 of 292Compare →

Microsoft Teams Phone13 of 294Compare →

8x810 of 290Compare →

Dialpad8 of 291Compare →

Cisco Webex Calling5 of 290Not among the top eight

GoTo Connect5 of 290Not among the top eight

Zoom Workplace4 of 291Not among the top eight

Ooma Office4 of 290Not among the top eight

Teams Phone4 of 290Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named RingCentral RingEX. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 29 of the 29 answers that named RingCentral RingEX and are not a share of its labels.

Domains cited

ringcentral.comYour site20

nextiva.com16

getvoip.com11

resources.rework.com10

cloudtalk.io7

financesonline.com7

thenetworkinstallers.com7

business.com6

expertmarket.com6

forbes.com6

Seventy-six of the ninety-six domain citations in answers naming RingCentral RingEX came from somebody else's page.

Pages cited

nextiva.com/blog/business-phone-plans.html8

resources.rework.com/tools/business-phone/best-business-phone-system-20268

financesonline.com/business-phone-systems7

thenetworkinstallers.com/blog/phone-systems7

thenetworkinstallers.com/blog/business-phone-system-comparison6

techrepublic.com/article/best-ucaas-providers5

expertmarket.com/phone-systems/ucaas-providers4

getvoip.com/blog/ucaas-providers4

Pages are listed as the models cited them.

Search and answers

ringcentral.com is not in Google's top ten for any of the category's searches. In the answers, RingCentral RingEX takes 12% of first choices and RingCentral takes 29%.

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In search

Google, US estimates

Position for “business phone system”

–

not in the top ten

Position for “business phone systems”

–

not in the top ten

Searches for its name, Google: 140 a month (“ringcentral ringex”)
AI search demand for its name, est.: 0 a month
Organic visits to its site: about 9,737,061 a month
Searches its site ranks for: 50,036 · 7,365 in the top three
Sites linking to it: 28,303
Paid Google search: 10 searches its ads show for, about 86 clicks and $3,711 a month (estimate)

Ads on GoogleDetailLess

120+ ads · 56 text, 54 video, 10 image · 120 shown in the last 30 days

First shown January 2022, as Ringcentral Inc, verified. Ads started 2025-10 to 2026-09: 104 in the year, 16 before.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

12%

rank 4 of 75 in business phones

Segment leader

29%

RingCentral

First choices: 14 across its categories
Named in: 29 answers
Its own site cited: in 29 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on ringcentral.com

10,052

subdomains included

Content

3,444

counted in the table below

Documentation

Product · Integration

257 · 3,532

Kind	Pages	Last 90 days	Latest
Blog	2,364	18	2026-09-25
News or press	609	undated
Conference or event	131	0	2020-04-02
Report or ebook	128	0	2026-02-12
Webinar or virtual event	78	1	2026-10-14
Comparison	68	1	2026-09-22
Glossary or explainer	41	0	2024-09-16
Case study	21	0	2022-05-05
Template or tool	4	0	2022-09-01

Most recent

2026-10-14State of agentic voice ai webinar or virtual event
2026-09-25Whats new in ringcx building the agentic customer experience july 2026 recap blog
2026-09-22Whats new in ringex ai that helps teams automate assist and analyze july 2026 recap blog
2026-09-22Introducing empower partner program blog
2026-09-22Award winning culture ringcentral bulgaria takes home 3 career show awards blog
2026-09-22Ivr software blog

Events in person

Last twelve months

March 12, 2026How Will We Communicate as AI Transforms the Enterprise Workplace?Caesars Forum, Las Vegas, US · spoke
March 12, 2026Enterprise AI: How We’re Doing ItCaesars Forum, Las Vegas, US · spoke
March 12, 2026Collaboration: Securing and Advancing the Employee ExperienceCaesars Forum, Las Vegas, US · spoke
March 11, 2026Keynote: Harnessing AI to Power Business Outcomes with RingCentralCaesars Forum, Las Vegas, US · spoke
March 11, 2026Agentic AI: From Engagement to OutcomesCaesars Forum, Las Vegas, US · spoke
March 11, 2026Reaching AI’s Full Potential with Training, User Adoption, & SkillingCaesars Forum, Las Vegas, US · spoke
March 10, 2026 to March 12, 2026Join RingCentral at Enterprise ConnectCaesars Forum, Las Vegas, US · exhibited
March 10, 2026Half-Day Summit: Sight, Sound, Security: Mastering Collaboration/AV in the Evolving WorkplaceCaesars Forum, Las Vegas, US · spoke
March 10, 2026From Simple to Sophisticated: Tailoring CX to Your Unique Business NeedsCaesars Forum, Las Vegas, US · spoke

As the event pages on ringcentral.com state them, read September 28, 2026.

How it is countedHide how it is counted

Every page ringcentral.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow RingCentral RingEX

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

RingCentral RingEX is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: Reliable and trusted business communications
ringcentral.com
For: every team
ringcentral.com
Price stated: Add users for free with RingEX at no additional cost. ringcentral.com/pricing/video.html
Starting price: Free ringcentral.com/pricing/video.html
Free plan or trial: Add users for free with RingEX ringcentral.com/pricing/video.html
Integrations claimed: 500 ringcentral.com/solutions/startups
Certifications: C5CCPACyber Essentials PlusGDPRHIPAAHITRUSTISO 22301ISO/IEC 27001
Customers named: Axis Mental HealthFirst BankGolden State WarriorsSan Francisco SymphonyVodafone BusinesseBayHubSpotAT&T
Not stated on the pages read: Hosting

What RingCentral RingEX's own pages state, read October 5, 2026: ringcentral.com, ringcentral.com/pricing/video.html, trust.ringcentral.com, ringcentral.com/solutions/startups. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when RingCentral RingEX's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as RingCentral RingEX, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for RingCentral RingEX by email, built from the raw record of the edition. It shows:

where RingCentral RingEX is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name RingCentral RingEX, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.