Small business▼−6Since September 2026: 26% → 21%, −6 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
21%from 26% in September 2026
Inside the floor by 5 pointsRank 2 of 38, unchanged
12 categories · RankedNinjaOne
410Judge labels
82First choices
33Negative labels
14 / 14Models named it
12Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
48% in RMM for enterprise buyers
Rank 1 of 62 in the mid-market standingendorsed leader
10 of 14 models made it the first choice on the direct prompt; 3% of its 60 labels there were negative.
What the models named instead of NinjaOne →By buyer segmentStrongest at enterprise.
Small business2 of 40
20%63 labels
accepted challenger
Mid-market1 of 62
47%60 labels
endorsed leader
Enterprise1 of 45
48%59 labels
endorsed leader
In rmm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named NinjaOne for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote monitoring and management | IT operations and endpoint | 47% | 1 of 62 | 3% | 60 | endorsed leader | ▼−3Since September 2026: 50% → 47%, −3 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Remote support and remote access | IT operations and endpoint | 9% | 5 of 77 | 0% | 15 | accepted challenger | |
| Unified endpoint management | IT operations and endpoint | 5% | 4 of 53 | 4% | 28 | accepted challenger | ▲+1Since September 2026: 4% → 6%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| IT asset management | IT operations and endpoint | 4% | 6 of 82 | 0% | 8 | under 10 labels · led by Freshservice at 31% | ▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Network monitoring and management | Network and edge | 0% | 15 of 78 | 0% | 7 | under 10 labels · led by Auvik at 26% | |
| Vulnerability management platforms | Security operations | 0% | 20 of 77 | 0% | 4 | under 10 labels · led by Rapid7 InsightVM at 30% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Backup and disaster recovery | Cloud and infrastructure | 0% | 39 of 116 | 0% | 3 | under 10 labels · led by Veeam Data Platform at 38% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Microsoft 365 management | IT operations and endpoint | 0% | 44 of 149 | 0% | 3 | under 10 labels · led by CoreView at 20% | |
| Incident management and on-call | IT operations and endpoint | 0% | 53 of 65 | 50% | 2 | under 10 labels · led by incident.io at 32% | newNew since September 2026: not ranked then, 0% now. |
| IT service management | IT operations and endpoint | 0% | 59 of 69 | 50% | 2 | under 10 labels · led by Freshservice at 58% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Digital employee experience | IT operations and endpoint | 0% | 94 of 219 | 0% | 1 | under 10 labels · led by ControlUp at 13% | |
| Infrastructure monitoring | IT operations and endpoint | 0% | 48 of 79 | 0% | 1 | under 10 labels · led by Datadog at 28% | newNew since September 2026: not ranked then, 0% now. |
Movement
Since September 2026, NinjaOne held within the floor in all twelve categories: no change cleared 11 points.
Best category · RMM · by segment
Mid-market▼−3Since September 2026: 50% → 47%, −3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
47%from 50% in September 2026
Inside the floor by 8 pointsRank 1 of 58, unchanged
Enterprise▼−8Since September 2026: 61% → 53%, −8 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
53%from 61% in September 2026
Inside the floor by 3 pointsRank 1 of 42, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Remote support | 0% | 10% | newNew since September 2026: not ranked then, 10% now. | New this edition | Rank 5 of 77, unchanged |
| ITAM | 0% | 4% | ▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 21 → 6 of 82 |
| RMM | 50% | 47% | ▼−3Since September 2026: 50% → 47%, −3 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 1 of 62, unchanged |
| UEM | 4% | 6% | ▲+1Since September 2026: 4% → 6%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 5 → 4 of 53 |
| Network monitoring | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 15 of 78, unchanged |
| Vuln management | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 61 → 20 of 77 |
| Backup and DR | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 45 → 39 of 116 |
| M365 management | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 44 of 149, unchanged |
| Incidents | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 53 of 65, unchanged |
| ITSM | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 34 → 59 of 69 |
| DEX | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 94 of 219, unchanged |
| Infra monitoring | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 48 of 79, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated NinjaOne across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated NinjaOne across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 3 | 2 | 0 | 0 | 5 |
| GPT-5.4 mini | 2 | 1 | 3 | 0 | 6 |
| Gemini 3.5 Flash | 6 | 2 | 2 | 0 | 10 |
| Perplexity Sonar | 3 | 6 | 3 | 0 | 12 |
| Grok 4.20 | 7 | 4 | 2 | 0 | 13 |
| Mistral Small | 3 | 3 | 6 | 0 | 12 |
| DeepSeek V4 Flash | 4 | 5 | 6 | 1 | 16 |
| Llama 4 Maverick | 3 | 2 | 6 | 0 | 11 |
| Qwen 3.7 Flash | 4 | 2 | 3 | 2 | 11 |
| Kimi K2 | 3 | 2 | 2 | 1 | 8 |
| GLM 4.7 FlashX | 3 | 3 | 3 | 0 | 9 |
| MiniMax M2.5 | 3 | 3 | 1 | 1 | 8 |
| GPT-6 Luna | 3 | 2 | 0 | 0 | 5 |
| Muse Glimmer 30B | 2 | 4 | 2 | 0 | 8 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct87 labels39
Paraphrase58 labels28
Comparative102 labels37not counted in share
Budget-constrained55 labels6
Scale-constrained45 labels9
Negative63 labels15not counted in share
First choiceAlternativeMentionNegative410 labels in all, every segment counted; 82 of the 134 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“For most MSPs managing 100–1,000 endpoints, NinjaOne currently offers the best balance of ease of use, automation, and transparent pricing.” MiniMax M2.5 · RMM · comparative prompt · first choice
“NinjaOne leads the list thanks to its unified “single pane of glass” platform, strong automation, reliable monitoring, built-in remote access” Muse Glimmer 30B · RMM · comparative prompt · first choice
“NinjaOne and Datto RMM are often cited as top choices due to their strong balance of features, scalability, and enterprise-readiness” MiniMax M2.5 · RMM · direct prompt · first choice
“The best remote support tool for a company with a limited budget is likely to be NinjaOne, which costs $1.50/month for 10,000 endpoints.” Llama 4 Maverick · Remote support · budget prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Avoid: NinjaOne and traditional RMMs” Kimi K2 · RMM · budget prompt · hard negative
“Missing features regarding client/customer portal capabilities - Limited reporting functionality” MiniMax M2.5 · UEM · negative prompt · soft negative
“Broadest platform, highly rated, but per-device costs scale with growth” DeepSeek V4 Flash · RMM · budget prompt · soft negative
“Missing core ITSM features: No meaningful client/customer portal” Qwen 3.7 Flash · Incidents · negative prompt · soft negative
Named alongside
The products named in the same answers as NinjaOne, over the 409 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and NinjaOne was named but was not.ShowHide
Named alongside
The products named in the same answers as NinjaOne, over the 409 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and NinjaOne was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named NinjaOne. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 388 of the 409 answers that named NinjaOne and are not a share of its labels.
Domains cited
ninjaone.comYour site164
syncrosecure.com161
g2.com158
learn.g2.com126
guideflow.com107
superops.com98
atera.com84
comparitech.com84
geekflare.com84
spotsaas.com73
975 of the 1,139 domain citations in answers naming NinjaOne came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where NinjaOne stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
Where NinjaOne stands in Google search beside where it stands in the models' answers.
ShowHideIn search
Google, US estimatesPosition for “rmm platform”
7
Position for “rmm platforms”
–
not in the top ten
- Searches for its name, Google
- 18,100 a month (“ninjaone”)
- AI search demand for its name, est.
- 610 a month
- Organic visits to its site
- about 316,268 a month
- Searches its site ranks for
- 75,932 · 2,955 in the top three
- Sites linking to it
- 7,116
- Paid Google search
- 19 searches its ads show for, about 1,344 clicks and $17,226 a month (estimate)
In answers
This editionShare of first choices
47%
rank 1 of 62 in RMM
First choices
82
across its categories
- Named in
- 409 answers
- Its own site cited
- in 388 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on ninjaone.com
10,052
subdomains included
Content
3,523
counted in the table below
Documentation
5
Product · Integration
1 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 2,968 | 1 | 2026-08-20 | RMM, Patching | |
| Comparison | 307 | 0 | 2023-03-24 | RMM, Patching | |
| Glossary or explainer | 181 | 0 | 2024-09-13 | Patching, ITAM | |
| Template or tool | 25 | undated | Patching | ||
| Case study | 17 | 1 | 2026-07-23 | ||
| Webinar or virtual event | 9 | 0 | 2023-11-17 | ||
| Report or ebook | 9 | undated | |||
| Conference or event | 5 | 0 | 2020-06-24 | ||
| Podcast or video | 1 | undated | |||
| News or press | 1 | undated |
Most recent
- 2026-08-20How to set up an api server in ninjaone blog
- 2026-07-23Siriusxm case study
- 2026-01-26Everest case study
- 2025-12-09Executech case study
- 2025-10-08Bushnell case study
- 2025-09-04Kansas city case study
Events in person
Last twelve months
- March 23, 2026 to March 24, 2026Gartner® Digital Workplace Summit 2026San Diego, USA · exhibited
As the event pages on ninjaone.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page ninjaone.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as NinjaOne
What the judge wrote, as written, with how often. The vendor table decides that these count as NinjaOne; a claim can dispute any of them.
NinjaRMM 4NinjaOne (formerly NinjaRMM) 2NinjaOne (Formerly NinjaRMM) 1NinjaOne (NinjaRMM) 1
Follow NinjaOne
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
NinjaOne is its own company.ShowHide
The company
NinjaOne is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- The unified IT operations platform for endpoint management, autonomous patching, backup, and remote access.
- For
- IT teams and MSPs worldwide
- Price stated
- We use per-device pricing, which can vary based on the following: Number of endpoints the agent is deployed to, Integration add-ons, Promotions and incentives. NinjaOne starts as low as $1.50 USD per month at 10,000 endpoints, increasing to $3.75 USD at 50 or fewer endpoints; pricing varies by region and products purchased. This pricing is only applicable to customers on the commercial, non-FedRAMP instance. ninjaone.com/pricing
- Starting price
- $1.50 USD per month ninjaone.com/pricing
- Free plan or trial
- Free Trial ninjaone.com
- Integrations claimed
- 6 ninjaone.com/pricing · 4 ninjaone.com/enterprise-it-management/security pages disagree
- Certifications
- FedRAMP Moderate Rev 5SOC 2GovRAMPISO 27001GDPRHIPAACyber EssentialsAustralian Cyber Security Centre’s Essential Eight
- Customers named
- VetcorFCC Behavioral HealthH.E.R.O.S. Inc.RarePatraKansas CityFlashEverest
- Not stated on the pages read
- Hosting
What NinjaOne's own pages state, read September 28, 2026: ninjaone.com, ninjaone.com/pricing, ninjaone.com/enterprise-it-management/security, ninjaone.com/platform, ninjaone.com/integrations. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when NinjaOne's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as NinjaOne, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for NinjaOne by email, built from the raw record of the edition. It shows:
- where NinjaOne is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name NinjaOne, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.
Badges
Wins only: a badge exists where NinjaOne is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.ShowHide
Badges
Wins only: a badge exists where NinjaOne is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHideAI models recommend NinjaOne first in Remote monitoring and management this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Wide · 320 × 104 Website, beside other badges
Square · 240 × 240 LinkedIn, slides
Compact · 200 × 56 Email signature, footer
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.