2 categories · RankedChrome Remote Desktop
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote support and remote access | IT operations and endpoint | 4% | 8 of 77 | 44% | 16 | criticized challenger | |
| Remote monitoring and management | IT operations and endpoint | 0% | 45 of 62 | 100% | 1 | under 10 labels · led by NinjaOne at 47% | newNew since September 2026: not ranked then, 0% now. |
Movement
By model
How each model treated Chrome Remote Desktop across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 1 | 0 | 2 | 4 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 0 | 1 | 0 | 2 | 3 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 1 | 1 | 0 | 1 | 3 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“I'd suggest starting with Chrome Remote Desktop or Windows Quick Assist if you're primarily supporting internal users” Claude Haiku 4.5 · Remote support · budget prompt · first choice
“Start with RustDesk or Chrome Remote Desktop — both are genuinely free for business use.” Kimi K2 · Remote support · budget prompt · first choice
“Chrome Remote Desktop is the easiest free option for helping someone or reaching your own computer.” Muse Glimmer 30B · Remote support · budget prompt · alternative
“Chrome Remote Desktop is best for lightweight browser access and simple setup” Claude Haiku 4.5 · Remote support · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“ITPro says these free tools should be avoided in a business environment because they are "impossible to manage and audit."” Perplexity Sonar · Remote support · negative prompt · hard negative
“not suitable for business environments as they are difficult to manage and audit” Llama 4 Maverick · Remote support · negative prompt · hard negative
“Sometimes used to trick users into lowering security settings in their browser.” Qwen 3.7 Flash · Remote support · negative prompt · hard negative
“Consumer tools like TeamViewer, AnyDesk, or Chrome Remote Desktop present risks” Claude Haiku 4.5 · Remote support · negative prompt · hard negative
Named alongside
The products named in the same answers as Chrome Remote Desktop, over the 42 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Chrome Remote Desktop was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 35 of the 42 answers that named Chrome Remote Desktop and are not a share of its labels.
Domains cited
138 of the 138 domain citations in answers naming Chrome Remote Desktop came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
chrome.com is not in Google's top ten for any of the category's searches. In the answers, Chrome Remote Desktop takes 4% of first choices and Splashtop Remote Support takes 23%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 301,000 a month (“chrome remote desktop”)
- AI search demand for its name, est.
- 1,686 a month
In answers
This edition- First choices
- 4 across its categories
- Named in
- 42 answers
- Its own site cited
- in 35 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Follow Chrome Remote Desktop
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Chrome Remote Desktop's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Chrome Remote Desktop, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Chrome Remote Desktop by email, built from the raw record of the edition. It shows:
- where Chrome Remote Desktop is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Chrome Remote Desktop, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.