Index › Products › Moveworks › Alternatives · October 2026 Edition

One category · what the models named instead

Alternatives to Moveworks, as AI models named them

In the October 2026 Edition, 209 of the 252 answers collected in the one category where Moveworks holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often

Freshdesk14

ServiceNow Now Assist13

First choices in the 209 answers that did not name Moveworks, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

AI IT support agents

IT operations and endpoint. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Moveworks is not its first choice or an alternative in it.

Small businessMoveworks holds 5 labels here, under the 10-label cutoff, so it is unranked.

Eighty-four of the eighty-four answers did not name Moveworks; it was the first choice in zero. The first choices in those eighty-four answers, thirty-five products in all, the eight most named:

Freshdesk11 of 84

Workativ7 of 84

Intercom Fin6 of 84

Siit6 of 84

Helply4 of 84

eesel AI4 of 84

Atera3 of 84

Risotto3 of 84

27 more in the record.The full small business standing →

Mid-marketMoveworks is #6 of 8 here at 0% of first choices, 21 labels.

Seventy-two of the eighty-four answers did not name Moveworks; it was the first choice in one. The first choices in those seventy-two answers, thirty-two products in all, the eight most named:

Freshservice5 of 72

Freshservice with Freddy AI4 of 72

Zendesk AI Agents4 of 72

Freshdesk3 of 72

Intercom Fin3 of 72

Zoho Desk3 of 72

Botpress2 of 72

Siit2 of 72

24 more in the record.The full mid-market standing →

EnterpriseMoveworks is #2 of 6 here at 18% of first choices, 38 labels.

Fifty-three of the eighty-four answers did not name Moveworks; it was the first choice in twelve. The first choices in those fifty-three answers, fourteen products in all, the eight most named:

ServiceNow Now Assist13 of 53

Zendesk AI Agents2 of 53

Aisera1 of 53

Aisera System of AI Agents / Aisera AI Service Desk1 of 53

Decagon1 of 53

Intercom Fin1 of 53

Kore.ai1 of 53

Microsoft 365 Copilot with Employee Self-Service Agent1 of 53

6 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled Moveworks neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Moveworks only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Moveworks's side.

Every answer and every label behind these figures is in the record, sent on request. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Moveworks was named by a model, not endorsed by anyone.

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