AI Indexes
IT AI Index
Index › Products › Kore.ai · October 2026 Edition
3 categories · Named, not ranked

Kore.ai

17Judge labels
1First choices
0Negative labels
9 / 14Models named it
3Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Standing
6 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Kore.ai was named 6 times in Enterprise AI and 2 other categories, where ChatGPT led with 25%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In enterprise ai · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Kore.ai for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Enterprise AI assistantsData platform0%26 of 1450%4under 10 labels · led by ChatGPT at 25%
AI IT support agentsIT operations and endpoint0%99 of 1210%1under 10 labels · led by Freshservice with Freddy AI at 11%
Bot managementNetwork and edge0%39 of 830%1under 10 labels · led by Cloudflare Bot Management at 56%

Movement

This is the first edition on this tier, so no move can be computed for Kore.ai yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Kore.ai across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.1 Fast00101
Mistral Small00000
DeepSeek V4 Flash00202
Llama 4 Maverick01001
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX01001
MiniMax M2.501001
GPT-6 Luna00000
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct4 labels1
Paraphrase7 labelsNone
Comparative1 labelNone
Budget-constrained3 labelsNone
Scale-constrained2 labelsNone
Negative0 labelsNone
First choiceAlternativeMentionNegative17 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Kore.ai - an enterprise agentic AI platform for building, governing, and orchestrating AI agents” Llama 4 Maverick · Enterprise AI · paraphrase prompt · alternative
“Kore.ai or Yellow.ai give you more "out-of-the-box" content and a broader omnichannel reach.” MiniMax M2.5 · Enterprise AI · paraphrase prompt · alternative
“Kore.ai (pay‑as‑you‑go per session)” GLM 4.7 FlashX · Bot management · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Kore.ai, over the 17 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Kore.ai was named but was not.
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ProductSame answerTook the first choice insteadHead to head
ServiceNow Now Assist7 of 176Not among the top eight
Moveworks7 of 172Not among the top eight
Zendesk AI Agents7 of 171Not among the top eight
ChatGPT4 of 172Not among the top eight
Aisera3 of 171Not among the top eight
Jira Service Management3 of 170Not among the top eight
Ada2 of 170Not among the top eight
Freshservice2 of 170Not among the top eight
Microsoft Copilot Studio2 of 170Not among the top eight
Yellow.ai2 of 170Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Kore.ai. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 15 of the 17 answers that named Kore.ai and are not a share of its labels.

Domains cited

g2.com7
zendesk.com7
eesel.ai6
moveworks.com5
wonderchat.io5
fin.ai4
kore.aiYour site4
reachinbox.ai4
tryrisotto.com4
agent-finder.co3

Forty-five of the forty-nine domain citations in answers naming Kore.ai came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

kore.ai is not in Google's top ten for any of the category's searches. In the answers, Kore.ai takes 0% of first choices and ChatGPT takes 25%.
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In search

Google, US estimates
Position for “enterprise ai assistant”
–
not in the top ten
Position for “enterprise ai assistants”
–
not in the top ten
Searches for its name, Google
2,400 a month (“kore.ai”)
AI search demand for its name, est.
144 a month
Organic visits to its site
about 8,170 a month
Searches its site ranks for
1,264 · 91 in the top three
Sites linking to it
5,101
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
19 ads · 19 text · 9 shown in the last 30 days

First shown October 2025, as Kore.ai, Inc., verified. Ads started 2025-11 to 2026-10: 18 in the year, 1 before. 6 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
0%
rank 26 of 145 in Enterprise AI
Segment leader
25%
ChatGPT
First choices
1 across its categories
Named in
17 answers
Its own site cited
in 15 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on kore.ai
4,192
subdomains included
Content
1,224
counted in the table below
Documentation
2,694
Product · Integration
73 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog82002025-10-27
News or press102182026-08-19
Podcast or video8012026-07-07
Webinar or virtual event4802026-06-04
Glossary or explainer47undated
Case study43undated
Report or ebook40undated
Comparison3202026-04-29
Conference or event812026-07-07
Template or tool4undated
How it is countedHide how it is counted

Every page kore.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Kore.ai

What the judge wrote, as written, with how often. The vendor table decides that these count as Kore.ai; a claim can dispute any of them.
Kore.AI 1

Follow Kore.ai

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Kore.ai is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
Kore.ai is a leader in enterprise AI, helping businesses accelerate outcomes across customer service and employee productivity with agentic AI.
For
businesses
Free plan or trial
Get access trust.kore.ai
Certifications
SOC 2 Type 2PCI DSSISO/IEC 27001:2022GDPRCCPAEU AI ActDESC Cloud Service ProviderSOC2 Type II
Not stated on the pages read
Price, starting price, integrations, hosting, customers

What Kore.ai's own pages state, read October 5, 2026: kore.ai, trust.kore.ai, kore.ai/use-cases/lab-results. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Kore.ai's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Kore.ai, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Kore.ai by email, built from the raw record of the edition. It shows:

  • where Kore.ai is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Kore.ai, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at kore.ai is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.