2 categories · RankedBotpress
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| AI IT support agents | IT operations and endpoint | 4% | 9 of 121 | 0% | 7 | under 10 labels · led by Freshservice with Freddy AI at 11% | |
| Bot management | Network and edge | 0% | 57 of 83 | 33% | 3 | under 10 labels · led by Cloudflare Bot Management at 56% |
Movement
By model
How each model treated Botpress across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 1 | 0 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 2 | 1 | 0 | 3 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 1 | 0 | 0 | 0 | 1 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Botpress and Fini are among the best options due to their affordability and ease of use” Mistral Small · AI IT agents · budget prompt · first choice
“Best overall low-cost / free to start: Botpress” Muse Glimmer 30B · AI IT agents · budget prompt · first choice
“A good option for B2B companies with L2+ support complexity that want an AI-native agentic platform” DeepSeek V4 Flash · AI IT agents · paraphrase prompt · alternative
“Botpress offers the flexibility to build exactly what you need at SMB-friendly pricing.” Kimi K2 · AI IT agents · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Open-source like Rasa/Botpress suits chatbots, not traffic protection.” Grok 4.1 Fast · Bot management · budget prompt · soft negative
Named alongside
The products named in the same answers as Botpress, over the 18 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Botpress was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 18 of the 18 answers that named Botpress and are not a share of its labels.
Domains cited
Fifty-five of the sixty-three domain citations in answers naming Botpress came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
botpress.com ranks 5 on Google for the category's searches. In the answers, Botpress takes 4% of first choices and Freshservice with Freddy AI takes 11%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 3,600 a month (“botpress”)
- AI search demand for its name, est.
- 44 a month
- Organic visits to its site
- about 27,836 a month
- Searches its site ranks for
- 4,958 · 114 in the top three
- Sites linking to it
- 7,084
- Paid Google search
- 1 searches its ads show for, about 3 clicks and $0 a month (estimate)
In answers
This edition- First choices
- 2 across its categories
- Named in
- 18 answers
- Its own site cited
- in 18 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 406 | 33 | 2026-09-22 | ||
| Glossary or explainer | 137 | 0 | 2026-01-16 | ||
| Comparison | 57 | 33 | 2026-09-09 | ||
| Report or ebook | 31 | 0 | 2026-01-15 | ||
| Case study | 28 | 26 | 2026-09-23 | ||
| Webinar or virtual event | 3 | undated |
Most recent
- 2026-09-23How 24hassistance increased NPS by 129%, cut AI costs in half, and automated 87% of support queries case study
- 2026-09-2324hassistance case study
- 2026-09-22How to Add an AI Chatbot to a Website blog
- 2026-09-22Ai chatbot for website blog
- 2026-09-20The 10 Best AI Agents for Customer Support in 2026 blog
- 2026-09-20Top 5 Chatbots for Hubspot CRM blog
How it is countedHide how it is counted
Every page botpress.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Follow Botpress
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Botpress is its own company.ShowHide
The company
In its own words
Stated by the vendor, not checked- Positioning
- The enterprise-grade AI agent platform for customer support
- For
- customer support
- Price stated
- No per-seat cost. botpress.com
- Starting price
- 0 botpress.com
- Free plan or trial
- Free tier available botpress.com
- Certifications
- SOC 2 compliantSOC II certifiedGDPR compliantpenetration tested by KPMGCertified PartnerPremier
- Customers named
- Super DispatchHOSTIFAIWAIVER GROUPEXTENDLYFromages d'ici24hassistancemyProtectifyASISPO
- Not stated on the pages read
- Integrations, hosting
What Botpress's own pages state, read September 28, 2026: botpress.com, botpress.com/pricing, botpress.com/features/viber, botpress.com/customers, botpress.com/partners. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Botpress's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Botpress, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Botpress by email, built from the raw record of the edition. It shows:
- where Botpress is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Botpress, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.