Small business▲+16Since September 2026: 30% → 46%, +16 points. Past the 11-point floor: movement. Read over the models both editions asked.
46%from 30% in September 2026
Cleared the floor by 5 pointsRank 1 of 38, unchanged
12 categories · RankedAtera
356Judge labels
74First choices
35Negative labels
14 / 14Models named it
12Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
45% in RMM for small business buyers
Rank 2 of 62 in the mid-market standingaccepted challenger
3 of 14 models made it the first choice on the direct prompt; 9% of its 65 labels there were negative.
What the models named instead of Atera →By buyer segmentStrongest at small business.
Small business1 of 40
45%72 labels
endorsed leader
Mid-market2 of 62
24%65 labels
accepted challenger
Enterprise2 of 45
17%42 labels
criticized challenger
In rmm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Atera for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote monitoring and management | IT operations and endpoint | 24% | 2 of 62 | 9% | 65 | accepted challenger | ▲+20Since September 2026: 7% → 27%, +20 points. Past the 11-point floor: movement. Read over the models both editions asked. |
| AIOps platforms | IT operations and endpoint | 6% | 5 of 93 | 11% | 9 | under 10 labels · led by New Relic at 17% | |
| AI IT support agents | IT operations and endpoint | 2% | 20 of 121 | 0% | 1 | under 10 labels · led by Freshservice with Freddy AI at 11% | |
| Patch management | IT operations and endpoint | 0% | 16 of 85 | 18% | 11 | accepted challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Unified endpoint management | IT operations and endpoint | 0% | 20 of 53 | 0% | 5 | under 10 labels · led by Microsoft Intune at 39% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| IT asset management | IT operations and endpoint | 0% | 43 of 82 | 33% | 3 | under 10 labels · led by Freshservice at 31% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| IT documentation | IT operations and endpoint | 0% | 26 of 92 | 0% | 3 | under 10 labels · led by Hudu at 17% | |
| Remote support and remote access | IT operations and endpoint | 0% | 43 of 77 | 33% | 3 | under 10 labels · led by Splashtop Remote Support at 23% | |
| Incident management and on-call | IT operations and endpoint | 0% | 31 of 65 | 0% | 1 | under 10 labels · led by incident.io at 32% | |
| Infrastructure monitoring | IT operations and endpoint | 0% | 36 of 79 | 0% | 1 | under 10 labels · led by Datadog at 28% | newNew since September 2026: not ranked then, 0% now. |
| IT service management | IT operations and endpoint | 0% | 32 of 69 | 0% | 1 | under 10 labels · led by Freshservice at 58% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Network access control | Network and edge | 0% | 92 of 111 | 100% | 1 | under 10 labels · led by Portnox Cloud at 35% |
Movement
Since September 2026, Atera moved past the floor in one of twelve categories: RMM, +20 points to 27%. It held within the floor in the other eleven.
Best category · RMM · by segment
Mid-market▲+20Since September 2026: 7% → 27%, +20 points. Past the 11-point floor: movement. Read over the models both editions asked.
27%from 7% in September 2026
Cleared the floor by 9 pointsRank 4 → 2 of 58
Enterprise▼−3Since September 2026: 18% → 16%, −3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
16%from 18% in September 2026
Inside the floor by 8 pointsRank 2 of 42, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| RMM | 7% | 27% | ▲+20Since September 2026: 7% → 27%, +20 points. Past the 11-point floor: movement. Read over the models both editions asked. | Moved past the floor | Rank 4 → 2 of 62 |
| AIOps | 0% | 7% | newNew since September 2026: not ranked then, 7% now. | New this edition | Rank 5 of 93, unchanged |
| AI IT agents | 0% | 2% | newNew since September 2026: not ranked then, 2% now. | New this edition | Rank 20 of 121, unchanged |
| Patching | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 17 → 16 of 85 |
| UEM | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 16 → 20 of 53 |
| ITAM | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 41 → 43 of 82 |
| IT documentation | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 26 of 92, unchanged |
| Remote support | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 43 of 77, unchanged |
| Incidents | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 31 of 65, unchanged |
| Infra monitoring | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 36 of 79, unchanged |
| ITSM | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 17 → 32 of 69 |
| NAC | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 92 of 111, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Atera across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Atera across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 4 | 2 | 0 | 7 |
| GPT-5.4 mini | 2 | 1 | 1 | 1 | 5 |
| Gemini 3.5 Flash | 1 | 4 | 4 | 1 | 10 |
| Perplexity Sonar | 1 | 4 | 1 | 2 | 8 |
| Grok 4.20 | 0 | 5 | 3 | 1 | 9 |
| Mistral Small | 2 | 4 | 2 | 0 | 8 |
| DeepSeek V4 Flash | 0 | 4 | 2 | 3 | 9 |
| Llama 4 Maverick | 2 | 0 | 2 | 0 | 4 |
| Qwen 3.7 Flash | 2 | 2 | 1 | 1 | 6 |
| Kimi K2 | 2 | 3 | 3 | 0 | 8 |
| GLM 4.7 FlashX | 3 | 4 | 2 | 1 | 10 |
| MiniMax M2.5 | 2 | 3 | 3 | 1 | 9 |
| GPT-6 Luna | 0 | 2 | 0 | 0 | 2 |
| Muse Glimmer 30B | 0 | 5 | 3 | 1 | 9 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct57 labels22
Paraphrase43 labels13
Comparative84 labels24not counted in share
Budget-constrained80 labels33
Scale-constrained39 labels6
Negative53 labels4not counted in share
First choiceAlternativeMentionNegative356 labels in all, every segment counted; 74 of the 102 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“If budget is the main constraint, Atera is often the best fit for a small IT team or MSP because it's typically positioned as an all-in-one, lower-cost RMM/service platform.” GPT-5.4 mini · RMM · budget prompt · first choice
“the best RMM platform today is NinjaOne ... or Atera (per‑technician pricing that stays flat as you add endpoints)” GLM 4.7 FlashX · RMM · budget prompt · first choice
“Atera and New Relic stand out, with Atera being especially strong for small teams due to its unique pricing model” Mistral Small · AIOps · budget prompt · first choice
“Atera ⭐ (Best Overall Value)... Choose Atera if you want the best long-term value with room to grow” Kimi K2 · RMM · budget prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“if you use ScreenConnect, Atera, FleetDeck, N-able, LogMeIn/GoTo, PDQ Connect, AnyDesk, TeamViewer, SimpleHelp, etc., you should treat them as high-visibility targets” Muse Glimmer 30B · RMM · negative prompt · soft negative
“only if you are also paying for broader RMM/IT management features, since their pricing model is aimed more at bundled platform use” Perplexity Sonar · Patching · budget prompt · soft negative
“it is not "bad" by default, but it should be treated as a higher-risk tool from an operational-security standpoint” Perplexity Sonar · RMM · negative prompt · soft negative
“Attackers increasingly abuse legitimate RMM tools (like ScreenConnect, Fleetdeck, Atera, and NetSupport Manager)” MiniMax M2.5 · RMM · negative prompt · soft negative
Named alongside
The products named in the same answers as Atera, over the 356 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Atera was named but was not.ShowHide
Named alongside
The products named in the same answers as Atera, over the 356 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Atera was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Atera. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 341 of the 356 answers that named Atera and are not a share of its labels.
Domains cited
learn.g2.com149
atera.comYour site144
syncrosecure.com139
g2.com126
ninjaone.com113
superops.com99
comparitech.com98
thectoclub.com95
motadata.com90
geekflare.com71
980 of the 1,124 domain citations in answers naming Atera came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
atera.com is not in Google's top ten for any of the category's searches. In the answers, Atera takes 24% of first choices and NinjaOne takes 47%.ShowHide
Search and answers
atera.com is not in Google's top ten for any of the category's searches. In the answers, Atera takes 24% of first choices and NinjaOne takes 47%.
ShowHideIn search
Google, US estimatesPosition for “rmm platform”
–
not in the top ten
Position for “rmm platforms”
–
not in the top ten
- Searches for its name, Google
- 18,100 a month (“atera”)
- AI search demand for its name, est.
- 260 a month
- Organic visits to its site
- about 87,774 a month
- Searches its site ranks for
- 18,495 · 670 in the top three
- Sites linking to it
- 4,382
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
24%
rank 2 of 62 in RMM
Segment leader
47%
NinjaOne
- First choices
- 74 across its categories
- Named in
- 356 answers
- Its own site cited
- in 341 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on atera.com
3,288
subdomains included
Content
1,674
counted in the table below
Documentation
3
Product · Integration
50 · 75
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 893 | undated | RMM, Patching | ||
| Webinar or virtual event | 364 | undated | Patching, RMM | ||
| Comparison | 158 | undated | EDR, RMM | ||
| Glossary or explainer | 154 | undated | Patching, SIEM | ||
| Conference or event | 65 | undated | |||
| Case study | 31 | undated | |||
| Template or tool | 5 | undated | |||
| Report or ebook | 2 | undated | ITSM | ||
| Podcast or video | 1 | undated | |||
| News or press | 1 | undated |
Events in person
Last twelve months
- June 11, 2026DSD Partner DayRosmalen, Netherlands · exhibited
- May 5, 2026 to May 7, 2026ServiceNow Knowledge 2026Las Vegas · exhibited
- April 28, 2026VII Cybersecurity & Data Innovation Summit 2026Madrid, Spain · exhibited
- December 8, 2025 to December 9, 2025New York Technology ForumBrooklyn, US · exhibited
As the event pages on atera.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page atera.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Atera
What the judge wrote, as written, with how often. The vendor table decides that these count as Atera; a claim can dispute any of them.
GoToResolve / Atera 1Nova AI Ops / Atera 1
Follow Atera
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Atera is its own company.ShowHide
The company
Atera is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- Autonomous IT platform with built-in AI Agents
- For
- IT Departments; MSPs
- Price stated
- Priced per technician atera.com
- Free plan or trial
- Start free trial atera.com
- Certifications
- AICPA SOC for Service OrganizationsISO 27001ISO 27001 certified
- Hosting
- US
- Customers named
- Heifer InternationalCCIStarlight InvestmentsRepacorpMendocino CollegeTrapp TechnologyAlixaRxLeeds United Football Club
- Not stated on the pages read
- Starting price, integrations
What Atera's own pages state, read September 28, 2026: atera.com, trust.atera.com, atera.com/features/ai, atera.com/customer-stories, atera.com/integrations. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Atera's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Atera, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Atera by email, built from the raw record of the edition. It shows:
- where Atera is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Atera, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.
Badges
Wins only: a badge exists where Atera is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.ShowHide
Badges
Wins only: a badge exists where Atera is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHideAtera is among the products AI models recommend first in Remote monitoring and management this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Wide · 320 × 104 Website, beside other badges
Square · 240 × 240 LinkedIn, slides
Compact · 200 × 56 Email signature, footer
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.