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IT AI Index
Index › Products › Dialpad › Alternatives · October 2026 Edition
One category · what the models named instead

Alternatives to Dialpad, as AI models named them

In the October 2026 Edition, 197 of the 252 answers collected in the one category where Dialpad holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
First choices in the 197 answers that did not name Dialpad, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

Business phone systems

IT operations and endpoint. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Dialpad is not its first choice or an alternative in it.
Small businessDialpad is #6 of 11 here at 2% of first choices, 32 labels.

Sixty of the eighty-four answers did not name Dialpad; it was the first choice in one. The first choices in those sixty answers, twelve products in all, the eight most named:

4 more in the record.The full small business standing →
Mid-marketDialpad is #8 of 12 here at 2% of first choices, 31 labels.

Fifty-nine of the eighty-four answers did not name Dialpad; it was the first choice in two. The first choices in those fifty-nine answers, fourteen products in all, the eight most named:

6 more in the record.The full mid-market standing →
EnterpriseDialpad is #8 of 10 here at 0% of first choices, 14 labels.

Seventy-eight of the eighty-four answers did not name Dialpad; it was the first choice in zero. The first choices in those seventy-eight answers, twenty products in all, the eight most named:

12 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled Dialpad neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Dialpad only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Dialpad's side.

Every answer and every label behind these figures is in the record, sent on request. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Dialpad was named by a model, not endorsed by anyone.