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Index › Products › 3CX · October 2026 Edition
1 category · Named, not ranked

3CX

8Judge labels
1First choices
3Negative labels
6 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Standing
3 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. 3CX was named 3 times in Business phones, where RingCentral led with 29%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In business phones · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named 3CX for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Business phone systemsIT operations and endpoint0%40 of 7533%3under 10 labels · led by RingCentral at 29%

Movement

This is the first edition on this tier, so no move can be computed for 3CX yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated 3CX across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.1 Fast00011
Mistral Small00101
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash01001
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase0 labelsNone
Comparative2 labelsNone
Budget-constrained2 labels1
Scale-constrained1 labelNone
Negative3 labelsNone
First choiceAlternativeMentionNegative8 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Best "Truly Free" System: 3CX” Qwen 3.7 Flash · Business phones · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“recent issues (e.g., V18-V20 upgrades breaking setups, sudden price increases, support cuts) have led to widespread dissatisfaction” Grok 4.1 Fast · Business phones · negative prompt · soft negative

Named alongside

The products named in the same answers as 3CX, over the 8 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and 3CX was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Nextiva5 of 81Not among the top eight
RingCentral5 of 80Not among the top eight
Zoom Phone4 of 80Not among the top eight
8x83 of 80Not among the top eight
Microsoft Teams Phone3 of 80Not among the top eight
Vonage3 of 80Not among the top eight
Avaya2 of 80Not among the top eight
Cisco Unified Communications Manager2 of 80Not among the top eight
Cisco Webex Calling2 of 80Not among the top eight
Dialpad2 of 80Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named 3CX. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 6 of the 8 answers that named 3CX and are not a share of its labels.

Domains cited

cloudtalk.io3
crazyegg.com3
expertmarket.com3
forbes.com3
thenetworkinstallers.com3
3cx.comYour site2
tech.co2
techrepublic.com2
acronis.com1
aimultiple.com1

Twenty-one of the twenty-three domain citations in answers naming 3CX came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

What it publishes

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Addresses on 3cx.com
83,423
subdomains included
Content
3,981
counted in the table below
Documentation
622
Product · Integration
1 · 61
KindPagesLast 90 days2025-11 to 2026-10LatestCategories named
Blog1,28672026-10-05Video conferencing, Business phones
Conference or event818undatedVideo conferencing
News or press756undatedVideo conferencing
Report or ebook455undated
Comparison29812026-10-02
Case study171undatedBusiness phones
Webinar or virtual event99undated
Glossary or explainer96undatedVideo conferencing
Template or tool2undated

Most recent

How it is countedHide how it is counted

Every page 3cx.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name video conferencing (23); 3 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.

Follow 3CX

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

3CX is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
A powerful, all-in-one business phone system and contact center solution crafted for companies with 25+ users.
For
companies with 25+ users
Price stated
3CX is priced per system, per year — you pay for capacity, not per seat. 3cx.com
Starting price
600 3cx.com
Free plan or trial
Try it FREE; Start your free trial; 100% free. No credit card required. 3cx.com
Hosting
AmazonDigital OceanAzureGoogleWindowsLinux
Customers named
NHSPorsche Inter AutoDouglas County School DistrictAscentyLandkreis Rhön-GrabfeldArgus GroupClub MedPhillips
Not stated on the pages read
Integrations, certifications

What 3CX's own pages state, read October 6, 2026: 3cx.com, 3cx.com/ordering/pricing, 3cx.com/pbx/security, 3cx.com/ordering/pricing/features, 3cx.com/company/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when 3CX's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as 3CX, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for 3CX by email, built from the raw record of the edition. It shows:

  • where 3CX is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name 3CX, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at 3cx.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.