| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Business phone systems | IT operations and endpoint | 0% | 40 of 75 | 33% | 3 | under 10 labels · led by RingCentral at 29% |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
Verbatim evidence the judge attached to positive labels.
“Best "Truly Free" System: 3CX” Qwen 3.7 Flash · Business phones · budget prompt · alternative
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“recent issues (e.g., V18-V20 upgrades breaking setups, sudden price increases, support cuts) have led to widespread dissatisfaction” Grok 4.1 Fast · Business phones · negative prompt · soft negative
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 6 of the 8 answers that named 3CX and are not a share of its labels.
Twenty-one of the twenty-three domain citations in answers naming 3CX came from somebody else's page.
Pages are listed as the models cited them.
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 1,286 | 7 | 2026-10-05 | Video conferencing, Business phones | |
| Conference or event | 818 | undated | Video conferencing | ||
| News or press | 756 | undated | Video conferencing | ||
| Report or ebook | 455 | undated | |||
| Comparison | 298 | 1 | 2026-10-02 | ||
| Case study | 171 | undated | Business phones | ||
| Webinar or virtual event | 99 | undated | |||
| Glossary or explainer | 96 | undated | Video conferencing | ||
| Template or tool | 2 | undated |
Every page 3cx.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name video conferencing (23); 3 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
What 3CX's own pages state, read October 6, 2026: 3cx.com, 3cx.com/ordering/pricing, 3cx.com/pbx/security, 3cx.com/ordering/pricing/features, 3cx.com/company/customers. A claimed page can correct any of them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when 3CX's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as 3CX, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for 3CX by email, built from the raw record of the edition. It shows: