IT AI Index

Index › Products › CloudTalk · October 2026 Edition

1 category · Named, not ranked

CloudTalk

13Judge labels

2First choices

0Negative labels

9 / 14Models named it

1Category

October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.

Standing

4 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. CloudTalk was named 4 times in Business phones, where RingCentral led with 29%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business7 of 72

under the label threshold

Mid-market25 of 75

under the label threshold

Enterprise27 of 78

under the label threshold

In business phones · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named CloudTalk for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Business phone systems	IT operations and endpoint	0%	25 of 75	0%	4	under 10 labels · led by RingCentral at 29%

Movement

This is the first edition on this tier, so no move can be computed for CloudTalk yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated CloudTalk across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Alternative	Mention	Labels
Claude Haiku 4.5	0	1	1
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	1	1	2
Grok 4.1 Fast	0	1	1
Mistral Small	0	0	0
DeepSeek V4 Flash	0	0	0
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	0	0	0
Kimi K2	0	0	0
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	0	0	0
GPT-6 Luna	0	0	0
Muse Glimmer 30B	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct5 labels2

Paraphrase0 labelsNone

Comparative5 labels1not counted in share

Budget-constrained0 labelsNone

Scale-constrained3 labelsNone

Negative0 labelsNone

First choiceAlternativeMentionNegative13 labels in all, every segment counted; 2 of the 3 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Need CRM-heavy sales/support workflows? Pick CloudTalk.” Perplexity Sonar · Business phones · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as CloudTalk, over the 13 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and CloudTalk was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Nextiva10 of 133Not among the top eight

RingCentral9 of 134Not among the top eight

Dialpad9 of 130Not among the top eight

Zoom Phone8 of 131Not among the top eight

8x86 of 130Not among the top eight

Aircall5 of 131Not among the top eight

Google Voice4 of 130Not among the top eight

Microsoft Teams Phone3 of 131Not among the top eight

GoTo Connect3 of 130Not among the top eight

Grasshopper3 of 130Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named CloudTalk. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 13 of the 13 answers that named CloudTalk and are not a share of its labels.

Domains cited

cloudtalk.ioYour site12

business.com8

getvoip.com8

nextiva.com8

crazyegg.com7

techrepublic.com7

justcall.io6

quo.com6

techradar.com5

uschamber.com5

Sixty of the seventy-two domain citations in answers naming CloudTalk came from somebody else's page.

Pages cited

business.com/categories/business-phone-systems8

cloudtalk.io/blog/phone-system-for-small-business8

techrepublic.com/article/best-business-phone-systems7

cloudtalk.io/blog/internet-phone-systems6

getvoip.com/blog/business-phone-systems6

crazyegg.com/blog/best-business-phone-systems5

quo.com/blog/best-small-business-phone-systems5

techradar.com/best/best-business-phone-system5

Pages are listed as the models cited them.

Search and answers

cloudtalk.io is not in Google's top ten for any of the category's searches. In the answers, CloudTalk takes 0% of first choices and RingCentral takes 29%.

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In search

Google, US estimates

Position for “business phone system”

–

not in the top ten

Position for “business phone systems”

–

not in the top ten

Searches for its name, Google: 2,900 a month (“cloudtalk”)
AI search demand for its name, est.: 62 a month
Organic visits to its site: about 95,515 a month
Searches its site ranks for: 17,022 · 487 in the top three
Sites linking to it: 6,449
Paid Google search: 5 searches its ads show for, about 33 clicks and $1,909 a month (estimate)

Ads on GoogleDetailLess

119+ ads · 106 text, 7 image, 6 video · 119 shown in the last 30 days

First shown October 2021, as CloudTalk s.r.o., verified. Ads started 2025-10 to 2026-09: 30 in the year, 89 before. 1 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

rank 25 of 75 in business phones

Segment leader

29%

RingCentral

First choices: 2 across its categories
Named in: 13 answers
Its own site cited: in 13 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on cloudtalk.io

10,000

subdomains included

Content

2,751

counted in the table below

Documentation

518

Product · Integration

0 · 0

Kind	Pages	Last 90 days	Latest
Blog	2,159	undated
Comparison	324	undated
Case study	99	undated
Glossary or explainer	66	undated
Podcast or video	30	undated
Report or ebook	29	undated
Webinar or virtual event	21	undated
Conference or event	12	1	2026-07-16
Template or tool	11	0	2026-04-08

Most recent

2026-07-168264147 conference calling conference or event
2026-04-0811873443 onboarding checklist template or tool

How it is countedHide how it is counted

Every page cloudtalk.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow CloudTalk

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

CloudTalk is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: CloudTalk is a global AI-powered business calling software for growing SMBs, providing high-quality calls, extensive international coverage, seamless integrations, and advanced analytics.
cloudtalk.io
For: sales and support teams who live on the phone
cloudtalk.io
Price stated: Plans run from €19 to €49 per user per month on annual billing cloudtalk.io
Starting price: 19 cloudtalk.io
Free plan or trial: 14 days for the phone system, and 50 free minutes for the voice agents cloudtalk.io
Integrations claimed: 100 cloudtalk.io
Certifications: SOC 2GDPRHIPAAISO 27001:2022CCPAPCICSAEU-US DPF
Customers named: RevolutGlovoNokiaPlanRadarSwileBit2meCoachHubPipedrive
Not stated on the pages read: Hosting

What CloudTalk's own pages state, read September 28, 2026: cloudtalk.io, cloudtalk.io/pricing, trust.cloudtalk.io, cloudtalk.io/customer-stories, cloudtalk.io/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when CloudTalk's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as CloudTalk, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for CloudTalk by email, built from the raw record of the edition. It shows:

where CloudTalk is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name CloudTalk, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.