IT AI Index
September 2026 Edition · The permanent record of this edition. The unqualified address always carries the latest edition.
Index Identity and access September 2026 Edition

Identity governance

Asked as “identity governance platform”, and as “identity governance and administration tool”, on behalf of a mid-market B2B company. 59 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
20% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Lumos20%0%23accepted challenger
02Microsoft Entra ID Governance12%18%38accepted challenger
03Iden8%0%13accepted challenger
04ConductorOne8%10%10accepted challenger
05Zluri7%0%18accepted challenger
06Okta Identity Governance3%34%35criticized challenger
07One Identity Manager3%35%23criticized challenger
08SailPoint3%67%42criticized challenger
09Omada Identity2%0%17accepted challenger
10Saviynt Enterprise Identity Cloud2%59%41criticized challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Lumos20%
02Microsoft Entra ID Governance12%
03Iden8%
04ConductorOne8%
05Zluri7%
06Okta Identity Governance3%
07One Identity Manager3%
08SailPoint3%
09Omada Identity2%
10Saviynt Enterprise Identity Cloud2%

02What they warned about

Two of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
SailPoint
67%
28 of 42 labels negative · 11 of 12 models · 8 hard negative
“If you are under 500 employees, avoid enterprise giants like **SailPoint**; the administrative overhead will crush your team.” Qwen 3.7 Flash, paraphrase prompt
Saviynt Enterprise Identity Cloud
59%
24 of 41 labels negative · 10 of 12 models · 6 hard negative
“heavy legacy enterprise platforms (like SailPoint IdentityIQ, Saviynt, or One Identity)” Gemini 3.5 Flash, scale prompt
Okta Identity Governance
34%
12 of 35 labels negative · 9 of 12 models · 1 hard negative
“Okta Identity Governance: $108-$132/user/year — expensive for its feature set” DeepSeek V4 Flash, budget prompt
One Identity Manager
35%
8 of 23 labels negative · 6 of 12 models · 3 hard negative
“heavy legacy enterprise platforms (like SailPoint IdentityIQ, Saviynt, or One Identity)” Gemini 3.5 Flash, scale prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

64 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 816 links across 163 sites, every framing counted. Ranked by the number of answers carrying the site or page.

34 answers · 53 citations · 11 models
31 answers · 47 citations · 9 models
vendor site · Expert Insights29 answers · 31 citations · 9 models
27 answers · 27 citations · 10 models
vendor site · Corma26 answers · 32 citations · 10 models
25 answers · 28 citations · 8 models
vendor site · Zluri22 answers · 40 citations · 10 models
21 answers · 28 citations · 9 models
vendor site · Linx21 answers · 23 citations · 10 models
vendor site · Lumos18 answers · 26 citations · 8 models
vendor site · One Identity16 answers · 18 citations · 10 models
14 answers · 14 citations · 8 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best identity governance platform for a mid-market B2B company?”Paraphrase“Which identity governance and administration tool would you recommend to a mid-sized B2B company?”Comparative“What are the top identity governance platforms and how do they differ?”Budget-constrained“What is the best identity governance platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating an identity governance platform. What should we look at?”Negative“Which identity governance platforms should I avoid or be cautious about?”
Claude Haiku 4.5Zluri
One alternativeManageEngine AD360
against: SailPoint, Saviynt Enterprise Identity Cloud
no first choiceChangedno first choice
Two alternativesIdentity Manager, Okta Identity Governance
against: SailPoint IdentityIQ, Saviynt Enterprise Identity Cloud
Keycloak
Two alternativesAuth0, Okta
no first choicenothing named
GPT-5.4 miniSaviynt Enterprise Identity Cloud
Two alternativesMicrosoft Entra ID Governance, Okta Identity Governance
against: SailPoint
Microsoft Entra ID GovernanceChanged
Two alternativesOracle Access Governance, SailPoint Identity Security Cloud
SailPoint
Five alternativesIBM Security Verify Governance, Microsoft Entra ID Governance, One Identity Manager, Oracle Identity Governance, Saviynt Enterprise Identity Cloud
against: CyberArk
Microsoft Entra ID Governance
One alternativeMicrosoft Entra ID
against: Okta, SailPoint
no first choiceagainst: Microsoft Entra ID Governance, Oracle Identity Governance, Saviynt Enterprise Identity Cloud
Gemini 3.5 FlashConductorOne
Five alternativesCyberArk IGA, Lumos, Microsoft Entra ID Governance, Okta Identity Governance, Zluri
against: SailPoint IdentityIQ, Saviynt Enterprise Identity Cloud
ConductorOneHeld
Five alternativesAccessOwl, Corma, Lumos, Microsoft Entra ID Governance, Okta Identity Governance
against: SailPoint, Saviynt Enterprise Identity Cloud
SailPoint
Seven alternativesLinx, Lumos, Microsoft Entra ID Governance, Okta Identity Governance, Omada Identity, Opal Security, Saviynt Enterprise Identity Cloud
AccessOwl, Evolveum midPoint
Two alternativesJumpCloud, SecurEnds
against: Microsoft Entra ID Governance, Okta Identity Governance, SailPoint, Saviynt Enterprise Identity Cloud
ConductorOne, Lumos
Four alternativesMicrosoft Entra ID Governance, Okta Identity Governance, Zilla Security, Zluri
against: One Identity Manager, SailPoint IdentityIQ, Saviynt Enterprise Identity Cloud
against: IBM Security Verify Governance, Microsoft Entra ID Governance, Okta Identity Governance, Oracle Identity Governance, SailPoint IdentityIQ, Saviynt Enterprise Identity Cloud, Symantec Identity Governance and Administration
Perplexity SonarCorma, Iden
Five alternativesLumos, Okta Identity Governance, SailPoint, Saviynt Enterprise Identity Cloud, Zluri
Corma, Okta Identity GovernanceChanged
Three alternativesJumpCloud, Microsoft Entra ID, OneLogin
against: SailPoint, Saviynt Enterprise Identity Cloud
SailPoint
Five alternativesMicrosoft Entra ID Governance, Okta Identity Governance, Omada Identity, One Identity Manager, Saviynt Enterprise Identity Cloud
Microsoft Entra ID Governance
Two alternativesAccessOwl, Iden
against: JumpCloud, ManageEngine AD360
no first choiceagainst: ARCON Converged Identity, ARCON Security Compliance Management, Microsoft Entra ID Governance, Okta Identity Governance, One Identity Manager, Oracle Identity Governance, SailPoint, Saviynt Enterprise Identity Cloud, Securden
Grok 4.1 FastLumos
Three alternativesOmada Identity, Zluri, tenfold
against: Microsoft Entra ID Governance, Okta Identity Governance, One Identity Manager, SailPoint, Saviynt Enterprise Identity Cloud
ManageEngine AD360, One Identity ManagerChanged
Four alternativesConductorOne, Lumos, Microsoft Entra ID Governance, Tools4ever HelloID
against: SailPoint, Saviynt Enterprise Identity Cloud
SailPoint IdentityIQ / Identity Security Cloud
Four alternativesOkta Identity Governance, Omada Identity, One Identity Manager, Saviynt Enterprise Identity Cloud
Microsoft Entra ID Governance
Three alternativesEvolveum midPoint, Tools4ever HelloID, tenfold
against: JumpCloud, Okta Identity Governance, SailPoint, Saviynt Enterprise Identity Cloud
CyberArk, Lumos
One alternativeMicrosoft Entra ID Governance
against: ConductorOne, Okta, One Identity Manager, Ping Identity, SailPoint, Saviynt Enterprise Identity Cloud
Mistral SmallLumos
Four alternativesOmada Identity, OneLogin, Zluri, tenfold
One Identity Manager, SailPointChanged
Two alternativesManageEngine AD360, Tools4ever HelloID
SailPoint IdentityIQ / Identity Security Cloud
Three alternativesOne Identity Manager, SAP Access Control, Saviynt Enterprise Identity Cloud
against: Okta Identity Governance
JumpCloud
Four alternativesApache Syncope, Evolveum midPoint, OpenIAM, SuperTokens
no first choiceagainst: Ping Identity, SailPoint
DeepSeek V4 FlashLumos, Zluri
Five alternativesConductorOne, Microsoft Entra ID Governance, Omada Identity, Opal Security, tenfold
against: IBM, One Identity Manager, SailPoint, Saviynt Enterprise Identity Cloud
Okta Identity Governance, SailPoint Identity Security CloudChanged
Three alternativesLumos, Microsoft Entra ID Governance, Zluri
SailPoint
Nine alternativesIden, Lumos, Microsoft Entra ID Governance, Okta Identity Governance, Omada Identity, One Identity Manager, Saviynt Enterprise Identity Cloud, Zilla Security, Zluri
Microsoft Entra ID Governance
Four alternativesAccessOwl, BetterCloud, Iden, Zluri
against: Okta Identity Governance, SailPoint, Saviynt Enterprise Identity Cloud
Iden, Linx, Lumos, Opal Security, Zluri
One alternativeMicrosoft Entra ID Governance
against: SailPoint Identity Security Cloud, Saviynt Enterprise Identity Cloud
against: Hitachi ID Systems, IBM Security Verify Governance, Oracle Identity Governance, SailPoint, Saviynt Enterprise Identity Cloud, Symantec Identity Governance and Administration
Llama 4 Maverickno first choiceno first choiceHeld
Four alternativesAccessOwl, Josys, Omada Identity, tenfold
no first choiceMicrosoft Entra ID, OneLoginno first choicenothing named
Qwen 3.7 FlashConductorOne, Lumos
One alternativeOne Identity Manager
against: Microsoft Entitlement Management, Okta Identity Governance, SailPoint
Microsoft Entra ID Governance, OneLoginChanged
Two alternativesTruesec, Zluri
against: SailPoint
SailPoint
Four alternativesMicrosoft Entra ID Governance, Okta Identity Governance, One Identity Manager, Ping Identity
JumpCloud
Three alternativesMicrosoft Entra ID, OneLogin, Rippling
against: Google Cloud IAM / AWS IAM, SailPoint, Saviynt Enterprise Identity Cloud
no first choiceagainst: SailPointagainst: Microsoft Entra ID, Okta Identity Governance, SailPoint
Kimi K2Iden, Lumos
Three alternativesOneLogin, Opal Security, Zluri
against: One Identity Manager, SailPoint, Saviynt Enterprise Identity Cloud
LumosChanged
Two alternativesOkta Identity Governance, Omada Identity
against: SailPoint, Saviynt Enterprise Identity Cloud
SailPoint
Four alternativesMicrosoft Entra ID Governance, Okta Identity Governance, One Identity Manager, Saviynt Enterprise Identity Cloud
Evolveum midPoint
Three alternativesAccessOwl, Iden, Microsoft Entra ID Governance
ConductorOne, Lumos, Zilla Security
Two alternativesMicrosoft Entra ID Governance, Okta Identity Governance
against: CyberArk, SailPoint, Saviynt Enterprise Identity Cloud
against: Microsoft Entra ID Governance, Okta Identity Governance, SailPoint
GLM 4.7 FlashXOmada Identity
Three alternativesAccessOwl, Microsoft Entra ID Governance, Saviynt Enterprise Identity Cloud
against: One Identity Manager, SailPoint
Iden, LumosChanged
Two alternativesOkta Identity Governance, OneLogin
SailPoint
Eight alternativesIBM Security Verify Governance, Iden, Lumos, Okta Identity Governance, Omada Identity, One Identity Manager, Oracle Identity Governance, Saviynt Enterprise Identity Cloud
Evolveum midPoint, Microsoft Entra ID Governance
Six alternativesAuthelia, Authentik, Cisco Duo, Keycloak, Okta Workforce Identity, SSOJet
against: One Identity Manager, Ping Identity, SailPoint, Saviynt Enterprise Identity Cloud
no first choiceagainst: IBM Security Verify Governance, Microsoft Identity Manager, Okta Identity Governance, SAP IDM, SailPoint IdentityIQ, Symantec Identity Governance and Administration, Symantec/CA Identity Portal 14.4, Web Designer / legacy ASP.NET IGA
MiniMax M2.5Lumos, Zluri
Three alternativesIden, OneLogin, Opal Security
against: SailPoint, Saviynt Enterprise Identity Cloud
SailPointChanged
Three alternativesMicrosoft Entra ID, Okta, Tools4ever HelloID
SailPoint IdentityIQ, Saviynt Enterprise Identity Cloud
One alternativeOne Identity Manager
against: Microsoft Entra ID Governance, Okta Identity Governance
Iden
One alternativeJumpCloud
against: Okta, Oracle, SailPoint
no first choicenothing named
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 11:15yes97 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 11:31yes15 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 09:37yes1024 s
Direct recommendationPerplexity Sonarsonar2026-09-17 12:30yes207 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 13:08yes3519 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 14:00yes54 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 12:33yes1620 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:50yes52 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:52yes1266 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:45yes922 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:01yes14102 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 12:37yes831 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 14:09no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:52yes38 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:26yes2424 s
ParaphrasePerplexity Sonarsonar2026-09-17 13:30yes205 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 12:31yes2715 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 09:44yes55 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 10:01yes912 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:12yes52 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 09:27no045 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 13:24yes1928 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:50yes13166 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 11:23yes530 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 13:16yes1410 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:06yes79 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 10:14yes1622 s
ComparativePerplexity Sonarsonar2026-09-17 12:32yes2014 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 13:36yes2314 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 11:21yes98 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:02yes2333 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 11:45yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 10:10no044 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 11:17yes1347 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:31yes18150 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 10:35yes1230 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 13:04yes06 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 11:41yes35 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:32yes2120 s
Budget constrainedPerplexity Sonarsonar2026-09-17 09:45yes206 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 12:29yes4718 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 09:24yes107 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 12:01yes1916 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 10:24yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 11:14yes526 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:32yes1046 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 10:19yes1444 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 13:49yes956 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 12:51yes1812 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 09:34no08 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:27yes1526 s
Scale constrainedPerplexity Sonarsonar2026-09-17 09:37yes208 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 12:34yes2014 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 11:49no010 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:22yes1520 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 12:36yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 13:55yes530 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 13:09yes1531 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 13:20yes1057 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 10:57no015 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 12:54yes188 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 11:49yes46 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:32yes2125 s
Negative framingPerplexity Sonarsonar2026-09-17 14:08yes207 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 12:01yes3917 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 12:50yes99 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 09:31yes2841 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 13:42yes52 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:48yes557 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 11:30yes2665 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:22yes2834 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 10:00no016 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Omada read as Omada Identity
One Identity read as One Identity Manager
One Identity (by HPE) read as One Identity Manager
One Identity (incl. OneLogin) read as One Identity Manager
OneIdentity read as One Identity Manager
OneIdentity (by Genpact) read as One Identity Manager
Oracle Identity read as Oracle Identity Governance
Saviynt read as Saviynt Enterprise Identity Cloud
Saviynt (Enterprise Identity Cloud) read as Saviynt Enterprise Identity Cloud
Tools4ever read as Tools4ever HelloID
Unresolved, counted raw
ARCON Converged Identity
ARCON Security Compliance Management
Apache Directory
Deloitte or EY's IGA solutions
Grouper
Josys
ManageEngine Identity360
Microsoft Entitlement Management
Microsoft Identity Manager (MIM)
SAP IDM
Soffid
Symantec/CA Identity Portal 14.4
Truesec
Vienna
Web Designer / legacy ASP.NET IGA
Zilla
Discontinued, still offered
No shut-down product was recommended here.
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