7 categories · RankedJumpCloud
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Workforce identity and SSO | Identity and access | 11% | 5 of 48 | 4% | 46 | accepted challenger |
| Unified endpoint management | IT operations and endpoint | 9% | 3 of 52 | 0% | 14 | accepted challenger |
| Identity governance | Identity and access | 3% | 11 of 77 | 29% | 7 | under 10 labels · led by Lumos at 20% |
| Multi-factor authentication | Identity and access | 0% | 12 of 78 | 0% | 9 | under 10 labels · led by Cisco Duo at 42% |
| Privileged access management | Identity and access | 0% | 18 of 74 | 0% | 5 | under 10 labels · led by ManageEngine PAM360 at 21% |
| Customer identity and access management | Identity and access | 0% | 30 of 74 | 0% | 1 | under 10 labels · led by Auth0 at 22% |
| IT asset management | IT operations and endpoint | 0% | 55 of 61 | 100% | 1 | under 10 labels · led by Snipe-IT at 24% |
Movement
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 2 | 1 | 0 | 4 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 1 | 6 | 0 | 0 | 7 |
| Perplexity Sonar | 1 | 8 | 2 | 1 | 12 |
| Grok 4.1 Fast | 1 | 6 | 2 | 1 | 10 |
| Mistral Small | 2 | 6 | 1 | 2 | 11 |
| DeepSeek V4 Flash | 1 | 5 | 3 | 0 | 9 |
| Llama 4 Maverick | 0 | 1 | 2 | 0 | 3 |
| Qwen 3.7 Flash | 1 | 2 | 0 | 1 | 4 |
| Kimi K2 | 2 | 3 | 3 | 0 | 8 |
| GLM 4.7 FlashX | 0 | 7 | 1 | 0 | 8 |
| MiniMax M2.5 | 2 | 3 | 1 | 0 | 6 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“If your company has a mix of Mac and Windows laptops, uses a variety of cloud apps, and has a small IT department, JumpCloud is often the most practical choice.” Gemini 3.5 Flash · Workforce identity · paraphrase prompt · first choice
“JumpCloud - If you need a dedicated UEM platform and want transparent per-user pricing, starting at $9/user/month” MiniMax M2.5 · UEM · budget prompt · first choice
“If you need vendor-neutral flexibility or don't use Microsoft extensively, JumpCloud's free tier is worth testing.” Claude Haiku 4.5 · Workforce identity · budget prompt · first choice
“Best Overall Value & Simplicity: JumpCloud ... frequently cited as the top choice for small businesses” Qwen 3.7 Flash · IGA · budget prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“some reviews note that it offers less depth than enterprise leaders for very large or highly regulated environments” Mistral Small · Workforce identity · negative prompt · soft negative
“Focuses on identity and zero-trust, but does not handle hardware lifecycle or physical asset management.” Mistral Small · ITAM · negative prompt · soft negative
“Free tier and low entry cost, though it is more IAM-focused than full IGA” Perplexity Sonar · IGA · budget prompt · soft negative
“Lacks depth for very large enterprises or highly regulated environments” Qwen 3.7 Flash · Workforce identity · negative prompt · soft negative
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 215 of the 247 answers that named JumpCloud and are not a share of its labels.
Domains cited
551 of the 592 domain citations in answers naming JumpCloud came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Names read as JumpCloud
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when JumpCloud's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as JumpCloud, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at jumpcloud.com is approved on the spot, any other address is reviewed by hand.
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