Small business▲+2Since September 2026: 2% → 4%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
4%from 2% in September 2026
Inside the floor by 9 pointsRank 8 → 5 of 38
Datto · 3 categories · RankedDatto RMM
134Judge labels
6First choices
36Negative labels
14 / 14Models named it
3Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
6% in RMM for mid-market buyers
Rank 5 of 62 in the mid-market standingaccepted challenger
2 of 14 models made it the first choice on the direct prompt; 15% of its 48 labels there were negative.
What the models named instead of Datto RMM →By buyer segmentRead the same way at every buyer size.
Small business6 of 40
4%33 labels
criticized challenger
Mid-market5 of 62
6%48 labels
accepted challenger
Enterprise6 of 45
2%39 labels
criticized challenger
In rmm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Datto RMM for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote monitoring and management | IT operations and endpoint | 6% | 5 of 62 | 15% | 48 | accepted challenger | ▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Patch management | IT operations and endpoint | 0% | 45 of 85 | 25% | 4 | under 10 labels · led by ManageEngine Patch Manager Plus at 29% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Remote support and remote access | IT operations and endpoint | 0% | 46 of 77 | 0% | 1 | under 10 labels · led by Splashtop Remote Support at 23% |
Movement
Since September 2026, Datto RMM held within the floor in all three categories: no change cleared 11 points.
Best category · RMM · by segment
Mid-market▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
4%from 0% in September 2026
Inside the floor by 7 pointsRank 29 → 5 of 58
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 8 → 9 of 42
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| RMM | 0% | 4% | ▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 29 → 5 of 62 |
| Patching | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 18 → 45 of 85 |
| Remote support | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 46 of 77, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Datto RMM across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Datto RMM across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 1 | 1 | 3 |
| GPT-5.4 mini | 0 | 3 | 0 | 0 | 3 |
| Gemini 3.5 Flash | 0 | 3 | 0 | 1 | 4 |
| Perplexity Sonar | 0 | 2 | 0 | 0 | 2 |
| Grok 4.20 | 0 | 2 | 1 | 0 | 3 |
| Mistral Small | 1 | 1 | 3 | 1 | 6 |
| DeepSeek V4 Flash | 0 | 3 | 1 | 1 | 5 |
| Llama 4 Maverick | 0 | 1 | 2 | 1 | 4 |
| Qwen 3.7 Flash | 0 | 2 | 1 | 1 | 4 |
| Kimi K2 | 0 | 2 | 3 | 0 | 5 |
| GLM 4.7 FlashX | 0 | 2 | 0 | 2 | 4 |
| MiniMax M2.5 | 1 | 2 | 1 | 0 | 4 |
| GPT-6 Luna | 0 | 2 | 0 | 0 | 2 |
| Muse Glimmer 30B | 1 | 2 | 1 | 0 | 4 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct23 labels4
Paraphrase21 labels2
Comparative41 labels1not counted in share
Budget-constrained10 labelsNone
Scale-constrained13 labelsNone
Negative26 labels1not counted in share
First choiceAlternativeMentionNegative134 labels in all, every segment counted; 6 of the 8 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Datto RMM and ManageEngine OpManager MSP are top choices due to their scalability, MSP-focused features, and strong automation capabilities.” Mistral Small · RMM · paraphrase prompt · first choice
“Datto RMM * Datto promotes G2 Summer 2025 recognition for its user versatility” Muse Glimmer 30B · RMM · direct prompt · first choice
“NinjaOne and Datto RMM are often cited as top choices” MiniMax M2.5 · RMM · direct prompt · first choice
“If your primary focus is BCDR and ransomware protection, Datto RMM’s built‑in detection and asset visibility are valuable.” GLM 4.7 FlashX · RMM · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“cited in community warnings and commonly treated with caution because of the broader Kaseya/Datto ecosystem risk profile” Llama 4 Maverick · RMM · negative prompt · hard negative
“While Datto RMM itself is technically regarded as a solid, modern, and highly capable product, the business practices of its parent company, Kaseya, are a primary source of complaint” Gemini 3.5 Flash · RMM · negative prompt · soft negative
“has been criticized and is often treated with caution ... sometimes avoided due to past security incidents and vendor lock-in issues” Mistral Small · RMM · negative prompt · soft negative
“Datto RMM has a complex interface that makes it difficult to navigate and use, and users find that support can be inconsistent” Claude Haiku 4.5 · RMM · negative prompt · soft negative
Named alongside
The products named in the same answers as Datto RMM, over the 133 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Datto RMM was named but was not.ShowHide
Named alongside
The products named in the same answers as Datto RMM, over the 133 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Datto RMM was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Datto RMM. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 123 of the 133 answers that named Datto RMM and are not a share of its labels.
Domains cited
syncrosecure.com71
ninjaone.com70
learn.g2.com53
atera.com52
softwaretestinghelp.com44
superops.com44
geekflare.com42
connectwise.com39
comparitech.com38
g2.com36
489 of the 489 domain citations in answers naming Datto RMM came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
datto.com ranks 2 on Google for the category's searches. In the answers, Datto RMM takes 6% of first choices and NinjaOne takes 47%.ShowHide
Search and answers
datto.com ranks 2 on Google for the category's searches. In the answers, Datto RMM takes 6% of first choices and NinjaOne takes 47%.
ShowHideIn search
Google, US estimatesPosition for “rmm platform”
2
Position for “rmm platforms”
–
not in the top ten
- Searches for its name, Google
- 3,600 a month (“datto rmm”)
- AI search demand for its name, est.
- 113 a month
- Its company's site
- datto.com shared with Datto's other products; the figures are the site's
- Organic visits to its site
- about 35,477 a month
- Searches its site ranks for
- 4,756 · 531 in the top three
- Sites linking to it
- 6,994
- Paid Google search
- 1 searches its ads show for, about 2 clicks and $16 a month (estimate)
In answers
This editionShare of first choices
6%
rank 5 of 62 in RMM
Segment leader
47%
NinjaOne
- First choices
- 6 across its categories
- Named in
- 133 answers
- Its own site cited
- in 123 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as Datto RMM
What the judge wrote, as written, with how often. The vendor table decides that these count as Datto RMM; a claim can dispute any of them.
Datto RMM (Kaseya) 3Datto 1Datto / CentraStage / other Kaseya-linked tooling 1Datto RMM (A Kaseya Company) 1Datto RMM (by Kaseya) 1Datto RMM (formerly Autotask) 1Ivanti Neurons / Datto RMM 1Kaseya VSA / Datto RMM 1Kaseya/Datto RMM 1
Follow Datto RMM
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Datto is the company behind Datto RMM.ShowHide
The company
Datto is the company behind Datto RMM.
ShowHideOn record
Company records- Also from Datto
- Datto BCDR, Datto EDR, Datto SIRIS, Datto SaaS Protection
In its own words
Stated by the vendor, not checked- Positioning
- Protect your clients and streamline your business operation with Datto RMM
- Free plan or trial
- 14-day free trial datto.com/request/datto-rmm-trial
- Customers named
- The Brookfield GroupTeleGlobal Consulting
- Not stated on the pages read
- Price, starting price, integrations, certifications, hosting
What Datto RMM's own pages state, read September 28, 2026: datto.com/datto-rmm-partner-request, datto.com/request/datto-rmm, datto.com/request/datto-rmm-trial, datto.com/resources/teleglobal-datto-rmm, datto.com/resources/datto-rmm-security-forum. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Datto RMM's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Datto RMM, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Datto RMM by email, built from the raw record of the edition. It shows:
- where Datto RMM is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Datto RMM, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.