Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 39 → 37 of 38
3 categories · RankedConnectWise Automate
82Judge labels
4First choices
33Negative labels
14 / 14Models named it
3Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
9% in RMM for enterprise buyers
Rank 12 of 62 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 18% of its 22 labels there were negative.
What the models named instead of ConnectWise Automate →By buyer segmentRead the same way at every buyer size.
Small business39 of 40
0%18 labels
criticized challenger
Mid-market12 of 62
0%22 labels
accepted challenger
Enterprise4 of 45
9%36 labels
criticized challenger
In rmm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named ConnectWise Automate for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote monitoring and management | IT operations and endpoint | 0% | 12 of 62 | 18% | 22 | accepted challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Patch management | IT operations and endpoint | 0% | 67 of 85 | 100% | 1 | under 10 labels · led by ManageEngine Patch Manager Plus at 29% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Remote support and remote access | IT operations and endpoint | 0% | 27 of 77 | 0% | 1 | under 10 labels · led by Splashtop Remote Support at 23% |
Movement
Since September 2026, ConnectWise Automate held within the floor in all three categories: no change cleared 11 points.
Best category · RMM · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 15 → 12 of 58
Enterprise▲+8Since September 2026: 3% → 11%, +8 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
11%from 3% in September 2026
Inside the floor by 3 pointsRank 6 → 3 of 42
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| RMM | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 15 → 12 of 62 |
| Patching | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 43 → 67 of 85 |
| Remote support | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 27 of 77, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated ConnectWise Automate across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated ConnectWise Automate across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 1 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 2 | 2 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 2 | 0 | 2 |
| Mistral Small | 0 | 1 | 2 | 0 | 3 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 1 | 1 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 3 | 0 | 2 | 5 |
| Kimi K2 | 0 | 0 | 3 | 0 | 3 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct8 labels1
Paraphrase15 labels3
Comparative20 labels1not counted in share
Budget-constrained6 labelsNone
Scale-constrained10 labelsNone
Negative23 labelsNone
First choiceAlternativeMentionNegative82 labels in all, every segment counted; 4 of the 5 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Automate is arguably the best choice because of its native, bi-directional integration. Downside: High learning curve” Qwen 3.7 Flash · RMM · direct prompt · alternative
“Need extensive customization or complex network monitoring? Trial N-able N-central and ConnectWise Automate.” GPT-6 Luna · RMM · comparative prompt · alternative
“ConnectWise Automate if your MSP needs deep customization, granular policies, and more hands-on control” GPT-5.4 mini · RMM · paraphrase prompt · alternative
“The most technically capable automation engine of the leading platforms ... Steep learning curve” DeepSeek V4 Flash · RMM · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Avoid ConnectWise Automate unless you are a large, mature MSP with the dedicated engineering resources to manage a highly complex legacy tool.” Gemini 3.5 Flash · RMM · negative prompt · hard negative
“Status: High Caution (Recent Critical Vulnerabilities)” GLM 4.7 FlashX · RMM · negative prompt · hard negative
“Avoid (For Now): ConnectWise Automate or Kaseya VSA” Gemini 3.5 Flash · RMM · scale prompt · hard negative
“Industry veterans; powerful but often considered heavier/steeper to learn.” Qwen 3.7 Flash · RMM · scale prompt · soft negative
Named alongside
The products named in the same answers as ConnectWise Automate, over the 82 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ConnectWise Automate was named but was not.ShowHide
Named alongside
The products named in the same answers as ConnectWise Automate, over the 82 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ConnectWise Automate was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named ConnectWise Automate. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 71 of the 82 answers that named ConnectWise Automate and are not a share of its labels.
Domains cited
ninjaone.com38
syncrosecure.com32
learn.g2.com31
connectwise.comYour site29
superops.com24
atera.com23
softwaretestinghelp.com22
geekflare.com21
comparitech.com18
g2.com18
227 of the 256 domain citations in answers naming ConnectWise Automate came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
connectwise.com ranks 4 on Google for the category's searches. In the answers, ConnectWise Automate takes 0% of first choices and NinjaOne takes 47%.ShowHide
Search and answers
connectwise.com ranks 4 on Google for the category's searches. In the answers, ConnectWise Automate takes 0% of first choices and NinjaOne takes 47%.
ShowHideIn search
Google, US estimatesPosition for “rmm platform”
4
Position for “rmm platforms”
–
not in the top ten
- Searches for its name, Google
- 590 a month (“connectwise automate”)
- AI search demand for its name, est.
- 57 a month
- Organic visits to its site
- about 117,593 a month
- Searches its site ranks for
- 9,327 · 893 in the top three
- Sites linking to it
- 7,215
- Paid Google search
- 3 searches its ads show for, about 13 clicks and $840 a month (estimate)
In answers
This editionShare of first choices
0%
rank 12 of 62 in RMM
Segment leader
47%
NinjaOne
- First choices
- 4 across its categories
- Named in
- 82 answers
- Its own site cited
- in 71 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on connectwise.com
1,965
subdomains included
Content
1,431
counted in the table below
Documentation
10
Product · Integration
172 · 16
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 759 | 0 | 2021-02-01 | ||
| Case study | 253 | undated | |||
| Webinar or virtual event | 140 | 0 | 2020-06-01 | ||
| News or press | 99 | undated | |||
| Glossary or explainer | 90 | undated | |||
| Comparison | 50 | 0 | 2016-04-01 | ||
| Template or tool | 20 | undated | |||
| Report or ebook | 11 | 0 | 2020-09-01 | ||
| Conference or event | 7 | 0 | 2017-04-01 | ||
| Podcast or video | 2 | undated |
Most recent
- 2021-02-01Business text messaging the new way to talk blog
- 2020-12-01How to survive thrive recover as an msp during a p blog
- 2020-12-01Top voip features of 2020 blog
- 2020-11-01Loop communications recognized by charlotte busine blog
- 2020-11-01Top 10 favorite features of voip 2020 what custome blog
- 2020-10-01Features spotlight softphone desktop mobile app blog
How it is countedHide how it is counted
Every page connectwise.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as ConnectWise Automate
What the judge wrote, as written, with how often. The vendor table decides that these count as ConnectWise Automate; a claim can dispute any of them.
ConnectWise Automate (Lansweeper) 1ConnectWise Automate (formerly LabTech) 1ConnectWise Automate / ScreenConnect 1ConnectWise Automate/RMM 1
Follow ConnectWise Automate
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
ConnectWise Automate is its own company.ShowHide
The company
ConnectWise Automate is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- Remote monitoring & management software
- Not stated on the pages read
- Who it is for, price, starting price, free plan or trial, integrations, certifications, hosting, customers
What ConnectWise Automate's own pages state, read September 28, 2026: connectwise.com, connectwise.com/pricing, trust.connectwise.com, connectwise.com/platform, connectwise.com/case-studies. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ConnectWise Automate's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ConnectWise Automate, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for ConnectWise Automate by email, built from the raw record of the edition. It shows:
- where ConnectWise Automate is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name ConnectWise Automate, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.