Every category where a model named Kaseya VSA for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Remote monitoring and management	IT operations and endpoint	0%	55 of 57	82%	11	criticized challenger
Patch management	IT operations and endpoint	0%	85 of 87	50%	8	under 10 labels · led by Action1 at 27%
Unified endpoint management	IT operations and endpoint	0%	33 of 52	0%	1	under 10 labels · led by Microsoft Intune at 43%

Movement

This is the first edition on this tier, so no move can be computed for Kaseya VSA yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Kaseya VSA across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	1	0	1
GPT-5.4 mini	0	1	1	2
Gemini 3.5 Flash	0	0	1	1
Perplexity Sonar	0	0	0	0
Grok 4.1 Fast	0	0	4	4
Mistral Small	0	1	0	1
DeepSeek V4 Flash	0	1	2	3
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	1	1	2
Kimi K2	0	0	2	2
GLM 4.7 FlashX	1	0	1	2
MiniMax M2.5	1	0	1	2

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct5 labelsNone

Paraphrase3 labelsNone

Comparative18 labelsNone

Budget-constrained2 labelsNone

Scale-constrained3 labelsNone

Negative27 labelsNone

First choiceAlternativeMentionNegative58 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“If you need more enterprise-level features and have a larger team, Kaseya VSA would be the better choice” MiniMax M2.5 · RMM · paraphrase prompt · alternative

“MSPs often prefer integrated RMM suites (Datto, Acronis, N‑able, Kaseya)” GLM 4.7 FlashX · Patching · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Major 2021 supply-chain ransomware attack (REvil) via zero-day flaws affected ~1,500 businesses” Grok 4.1 Fast · RMM · negative prompt · hard negative

“Steer clear of SolarWinds and Kaseya” Qwen 3.7 Flash · Patching · negative prompt · hard negative

“Major 2021 supply-chain ransomware attack exploited zero-days, affecting thousands of MSP customers. High-risk for remote management tools” Grok 4.1 Fast · Patching · negative prompt · soft negative

“Kaseya VSA: Suffered a major ransomware attack in 2021, and there have been ongoing vulnerabilities discovered in subsequent years.” MiniMax M2.5 · Patching · negative prompt · soft negative

Named alongside

The products named in the same answers as Kaseya VSA, over the 58 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Kaseya VSA was named but was not.

ProductSame answerTook the first choice insteadHead to head

NinjaOne48 of 5824Not in the top three

Atera35 of 583Not in the top three

N-able N-central29 of 584Not in the top three

Datto RMM27 of 580Not in the top three

Syncro23 of 581Not in the top three

ConnectWise RMM20 of 584Not in the top three

ConnectWise Automate16 of 581Not in the top three

Microsoft Intune11 of 581Not in the top three

Action110 of 584Not in the top three

Automox10 of 582Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Kaseya VSA. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 47 of the 58 answers that named Kaseya VSA and are not a share of its labels.

Domains cited

expertinsights.com24

syncrosecure.com24

learn.g2.com23

ninjaone.com21

aimultiple.com19

connectwise.com19

reddit.com17

acronis.com15

superops.com15

geekflare.com13

190 of the 190 domain citations in answers naming Kaseya VSA came from somebody else's page.

Pages cited

syncrosecure.com/blog/best-rmm-software22

aimultiple.com/rmm-software18

learn.g2.com/best-rmm-software17

geekflare.com/guides/best-rmm-software13

superops.com/best-rmm-software-and-tools12

expertinsights.com/it-management/the-top-rmm-solutions-for-msps11

connectwise.com/blog/best-msp-rmm-software10

acronis.com/en/tru/posts/the-remote-access-blind-spot-an-analysis-of-rmm-tool-risk-for-smb9

Pages are listed as the models cited them.

Names read as Kaseya VSA

What the judge wrote, as written, with how often. The vendor table decides that these count as Kaseya VSA; a claim can dispute any of them.

Kaseya 4Kaseya VSA 10 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Kaseya VSA's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Kaseya VSA, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at kaseya.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.