Every category where a model named SuperOps for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Remote monitoring and management	IT operations and endpoint	2%	8 of 57	0%	20	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for SuperOps yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated SuperOps across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Labels
Claude Haiku 4.5	0	1	2	3
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	0	2	1	3
Perplexity Sonar	0	0	1	1
Grok 4.1 Fast	0	1	1	2
Mistral Small	0	0	1	1
DeepSeek V4 Flash	0	3	0	3
Llama 4 Maverick	0	1	1	2
Qwen 3.7 Flash	0	0	0	0
Kimi K2	0	1	1	2
GLM 4.7 FlashX	0	0	0	0
MiniMax M2.5	1	2	0	3

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct12 labelsNone

Paraphrase8 labels1

Comparative17 labelsNone

Budget-constrained7 labelsNone

Scale-constrained6 labelsNone

Negative2 labelsNone

First choiceAlternativeMentionNegative52 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“I would recommend Syncro or SuperOps as your top choices” MiniMax M2.5 · RMM · paraphrase prompt · first choice

“SuperOps — modern, AI-driven, unified RMM+PSA (relevant if you also run a service desk).” DeepSeek V4 Flash · RMM · scale prompt · alternative

“Best UI: SuperOps is praised for its great UI and competitive pricing.” MiniMax M2.5 · RMM · comparative prompt · alternative

“offers intelligent automation with PSA, a great UI, and competitive pricing” Llama 4 Maverick · RMM · direct prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as SuperOps, over the 52 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and SuperOps was named but was not.

ProductSame answerTook the first choice insteadHead to head

NinjaOne46 of 5227Not in the top three

Syncro43 of 524Not in the top three

Atera42 of 5210Not in the top three

Datto RMM24 of 520Not in the top three

Action116 of 526Not in the top three

ConnectWise RMM16 of 522Not in the top three

N-able N-central16 of 521Not in the top three

ManageEngine Endpoint Central10 of 521Not in the top three

Kaseya VSA9 of 520Not in the top three

ConnectWise8 of 520Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named SuperOps. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 45 of the 52 answers that named SuperOps and are not a share of its labels.

Domains cited

syncrosecure.com38

superops.comYour site35

ninjaone.com24

aimultiple.com22

learn.g2.com21

blog.domotz.com19

comparitech.com17

expertinsights.com16

gbhackers.com16

mspcompared.com16

189 of the 224 domain citations in answers naming SuperOps came from somebody else's page.

Pages cited

syncrosecure.com/blog/best-rmm-software34

superops.com/best-rmm-software-and-tools32

learn.g2.com/best-rmm-software21

aimultiple.com/rmm-software20

ninjaone.com/blog/best-rmm-software20

comparitech.com/net-admin/rmm-software-and-tools16

gbhackers.com/best-rmm-platforms-for-msps-a-complete-comparison-guide16

expertinsights.com/it-management/the-top-rmm-solutions-for-msps15

Pages are listed as the models cited them.

Names read as SuperOps

What the judge wrote, as written, with how often. The vendor table decides that these count as SuperOps; a claim can dispute any of them.

SuperOps.ai 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when SuperOps's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as SuperOps, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at superops.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.