Small business▼−2Since September 2026: 19% → 17%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
17%from 19% in September 2026
Inside the floor by 9 pointsRank 3 of 38, unchanged
4 categories · RankedSyncro
170Judge labels
14First choices
18Negative labels
14 / 14Models named it
4Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
16% in RMM for small business buyers
Rank 4 of 62 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 5% of its 39 labels there were negative.
What the models named instead of Syncro →By buyer segmentStrongest at small business.
Small business3 of 40
16%58 labels
accepted challenger
Mid-market4 of 62
6%39 labels
accepted challenger
Enterprise28 of 45
0%19 labels
criticized challenger
In rmm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Syncro for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Remote monitoring and management | IT operations and endpoint | 6% | 4 of 62 | 5% | 39 | accepted challenger | ▼−9Since September 2026: 13% → 4%, −9 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Microsoft 365 management | IT operations and endpoint | 0% | 29 of 149 | 17% | 6 | under 10 labels · led by CoreView at 20% | |
| Unified endpoint management | IT operations and endpoint | 0% | 24 of 53 | 17% | 6 | under 10 labels · led by Microsoft Intune at 39% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Patch management | IT operations and endpoint | 0% | 30 of 85 | 0% | 2 | under 10 labels · led by ManageEngine Patch Manager Plus at 29% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Syncro held within the floor in all four categories: no change cleared 11 points.
Best category · RMM · by segment
Mid-market▼−9Since September 2026: 13% → 4%, −9 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
4%from 13% in September 2026
Inside the floor by 2 pointsRank 2 → 4 of 58
Enterprise▼−5Since September 2026: 5% → 0%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 5% in September 2026
Inside the floor by 6 pointsRank 4 → 35 of 42
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| RMM | 13% | 4% | ▼−9Since September 2026: 13% → 4%, −9 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 2 → 4 of 62 |
| M365 management | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 29 of 149, unchanged |
| UEM | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 18 → 24 of 53 |
| Patching | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 57 → 30 of 85 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Syncro across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Syncro across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 3 | 1 | 1 | 5 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 2 | 3 | 1 | 6 |
| Perplexity Sonar | 0 | 4 | 0 | 0 | 4 |
| Grok 4.20 | 0 | 4 | 2 | 0 | 6 |
| Mistral Small | 1 | 1 | 1 | 0 | 3 |
| DeepSeek V4 Flash | 0 | 4 | 1 | 0 | 5 |
| Llama 4 Maverick | 0 | 0 | 3 | 0 | 3 |
| Qwen 3.7 Flash | 1 | 2 | 0 | 0 | 3 |
| Kimi K2 | 0 | 1 | 3 | 1 | 5 |
| GLM 4.7 FlashX | 0 | 2 | 1 | 1 | 4 |
| MiniMax M2.5 | 0 | 1 | 3 | 0 | 4 |
| GPT-6 Luna | 1 | 1 | 0 | 0 | 2 |
| Muse Glimmer 30B | 0 | 2 | 1 | 0 | 3 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct24 labels1
Paraphrase17 labels5
Comparative41 labels4not counted in share
Budget-constrained39 labels7
Scale-constrained22 labels1
Negative27 labels2not counted in share
First choiceAlternativeMentionNegative170 labels in all, every segment counted; 14 of the 20 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“the "best" RMM ... platforms are generally Syncro and Atera. ... Syncro is widely considered the top choice for small IT teams and startups.” Qwen 3.7 Flash · RMM · budget prompt · first choice
“Offers a free tier and paid plans starting at $129/month, making it a strong choice for small businesses.” Mistral Small · RMM · budget prompt · first choice
“For a strict budget, I'd start with Syncro if you need a full RMM platform.” GPT-6 Luna · RMM · budget prompt · first choice
“Atera or Syncro per-technician unlimited endpoints – the per-tech model "wins for small teams with big fleets."” Muse Glimmer 30B · RMM · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Scaling Issues: As your team grows, you may find that the ticketing systems (PSA) and reporting capabilities feel too basic” Gemini 3.5 Flash · RMM · negative prompt · soft negative
“Cons: Technician-based pricing can become expensive depending on team structure” Kimi K2 · UEM · budget prompt · soft negative
“• Higher starting price per user<br>• Less relevant if you only need pure RMM” GLM 4.7 FlashX · RMM · budget prompt · soft negative
“enterprise platforms like Syncro exist but are typically more MSP-focused” Claude Haiku 4.5 · M365 management · direct prompt · soft negative
Named alongside
The products named in the same answers as Syncro, over the 170 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Syncro was named but was not.ShowHide
Named alongside
The products named in the same answers as Syncro, over the 170 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Syncro was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Syncro. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 162 of the 170 answers that named Syncro and are not a share of its labels.
Domains cited
syncrosecure.comYour site121
superops.com75
atera.com71
learn.g2.com62
ninjaone.com60
g2.com57
geekflare.com53
spotsaas.com43
comparitech.com41
connectwise.com39
501 of the 622 domain citations in answers naming Syncro came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
syncrosecure.com ranks first on Google for the category's searches. In the answers, Syncro takes 6% of first choices and NinjaOne takes 47%.ShowHide
Search and answers
syncrosecure.com ranks first on Google for the category's searches. In the answers, Syncro takes 6% of first choices and NinjaOne takes 47%.
ShowHideIn search
Google, US estimatesPosition for “rmm platform”
1
Position for “rmm platforms”
–
not in the top ten
- Searches for its name, Google
- 3,600 a month (“syncro”)
- AI search demand for its name, est.
- 383 a month
- Organic visits to its site
- about 48,252 a month
- Searches its site ranks for
- 5,507 · 688 in the top three
- Sites linking to it
- 446
- Paid Google search
- 3 searches its ads show for, about 23 clicks and $1,141 a month (estimate)
In answers
This editionShare of first choices
6%
rank 4 of 62 in RMM
Segment leader
47%
NinjaOne
- First choices
- 14 across its categories
- Named in
- 170 answers
- Its own site cited
- in 162 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on syncrosecure.com
1,247
subdomains included
Content
580
counted in the table below
Documentation
503
Product · Integration
30 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 481 | undated | RMM, Patching | ||
| Webinar or virtual event | 40 | undated | EDR | ||
| Comparison | 31 | undated | Patching | ||
| Glossary or explainer | 11 | undated | RMM | ||
| Case study | 7 | undated | |||
| Template or tool | 5 | undated | RMM, Patching | ||
| Podcast or video | 3 | undated | |||
| Conference or event | 1 | undated | |||
| News or press | 1 | undated |
How it is countedHide how it is counted
Every page syncrosecure.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Syncro
What the judge wrote, as written, with how often. The vendor table decides that these count as Syncro; a claim can dispute any of them.
SyncroMSP 1
Follow Syncro
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Syncro is its own company.ShowHide
The company
Syncro is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- A unified RMM, PSA, and IT management platform for MSPs and IT departments.
- For
- MSPs and IT departments
- Price stated
- One platform, flat per-technician pricing. syncrosecure.com
- Starting price
- 129 syncrosecure.com/pricing
- Free plan or trial
- Free 14-day trial syncrosecure.com
- Integrations claimed
- 50 syncrosecure.com/platform
- Certifications
- SOC 2 Type II certifiedSOC 2GDPRHIPAACCPA
- Hosting
- USCanadaUKAustralia
- Customers named
- Orchestrate TechnologiesROI TechnologyBullerTechAugust eTechDLL TechsSirius Office SolutionsPC Masters
What Syncro's own pages state, read September 28, 2026: syncrosecure.com, syncrosecure.com/pricing, syncrosecure.com/compliance, syncrosecure.com/platform, syncrosecure.com/why-syncro/customer-stories. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Syncro's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Syncro, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Syncro by email, built from the raw record of the edition. It shows:
- where Syncro is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Syncro, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.