IT AI Index

Index › Vendors › Datto EDR · September 2026 Edition

Datto · 2 categories · Named, not ranked

Datto EDR

11Judge labels

0First choices

11Negative labels

5 of 12Models named it

2Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.

Standing

5 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Datto EDR was named 5 times in EDR and 1 other category, where Bitdefender GravityZone led with 20%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business39 of 40

under the label threshold

Mid-market53 of 54

under the label threshold

Enterprise50 of 50

under the label threshold

In edr · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Datto EDR for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Endpoint detection and response	Security operations	0%	53 of 54	100%	4	under 10 labels · led by Bitdefender GravityZone at 20%
Endpoint protection	IT operations and endpoint	0%	67 of 99	100%	1	under 10 labels · led by Microsoft Defender for Cloud at 22%

Movement

This is the first edition on this tier, so no move can be computed for Datto EDR yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Datto EDR across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Negative	Labels
Claude Haiku 4.5	0	0
GPT-5.4 mini	0	0
Gemini 3.5 Flash	0	0
Perplexity Sonar	0	0
Grok 4.1 Fast	1	1
Mistral Small	0	0
DeepSeek V4 Flash	1	1
Llama 4 Maverick	0	0
Qwen 3.7 Flash	0	0
Kimi K2	2	2
GLM 4.7 FlashX	1	1
MiniMax M2.5	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase0 labelsNone

Comparative0 labelsNone

Budget-constrained0 labelsNone

Scale-constrained0 labelsNone

Negative11 labelsNone

First choiceAlternativeMentionNegative11 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“MSP reviews describe it as "among the least effective tools"... the high FPR and operational overhead can be a dealbreaker.” GLM 4.7 FlashX · EDR · negative prompt · hard negative

“Labeled "worst EDR" in MSP-focused Reddit rants... Best avoided unless you're locked into Kaseya ecosystem.” Grok 4.1 Fast · EDR · negative prompt · hard negative

“Datto EDR (Kaseya) — operationally painful for MSPs, buggy portal, poor support.” DeepSeek V4 Flash · EDR · negative prompt · hard negative

“Datto EDR: Documented performance impacts including sustained high CPU, elevated memory consumption, heavy disk I/O contention, and network slowdowns” Kimi K2 · EDR · negative prompt · soft negative

Named alongside

The products named in the same answers as Datto EDR, over the 11 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Datto EDR was named but was not.

ProductSame answerTook the first choice insteadHead to head

CrowdStrike Falcon10 of 110Not in the top three

SentinelOne Singularity8 of 111Not in the top three

Microsoft Defender for Endpoint6 of 110Not in the top three

VMware Carbon Black5 of 110Not in the top three

Bitdefender GravityZone3 of 110Not in the top three

Huntress Managed EDR3 of 110Not in the top three

Sophos Intercept X3 of 110Not in the top three

Microsoft Defender for Cloud2 of 112Not in the top three

Cynet2 of 110Not in the top three

Elastic Security2 of 110Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Datto EDR. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 11 of the 11 answers that named Datto EDR and are not a share of its labels.

Domains cited

reddit.com9

acronis.com7

g2.com7

medium.com7

cyberpress.org6

capterra.com4

decryptiondigest.com4

forrester.com4

gbhackers.com4

redcanary.com4

Fifty-six of the fifty-six domain citations in answers naming Datto EDR came from somebody else's page.

Pages cited

reddit.com/r/msp/comments/1tazmfq/rant_what_is_the_worst_edr_and_why_is_it_datto_edr9

reddit.com/r/cybersecurity/comments/13exdwa/endpoint_protection_screw_gartner_lets_get_hon8

medium.com/@vvelitkn/whats-wrong-with-edr-the-flaws-limitations-and-pitfalls-fbc55173496f7

cyberpress.org/edr-solutions-by-business-size6

reddit.com/r/cybersecurity/comments/tidemf/edr_research_paper_shows_fail_for_almost_all_th5

acronis.com/en/blog/posts/best-edr-endpoint-detection-and-response-solutions-in-20264

g2.com/products/datto-endpoint-detection-and-response-edr/reviews4

acronis.com/en/blog/posts/how-msps-can-reduce-edr-false-positives-and-reclaim-profit-margi3

Pages are listed as the models cited them.

Names read as Datto EDR

What the judge wrote, as written, with how often. The vendor table decides that these count as Datto EDR; a claim can dispute any of them.

Datto EDR / Kaseya 1Datto/Kaseya EDR 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Datto EDR's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Datto EDR, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at datto.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.