IT AI Index
September 2026 Edition · The permanent record of this edition. The unqualified address always carries the latest edition.
Index Security operations September 2026 Edition

Security awareness training

Asked as “security awareness training platform”, and as “phishing simulation and training tool”, on behalf of a mid-market B2B company. 45 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Clear leader
42% of first choices, clear leader.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01KnowBe442%20%59endorsed leader
02Wizer20%0%11accepted challenger
03Hoxhunt13%0%41accepted challenger
05Hook Security4%0%14accepted challenger
06Infosec IQ4%11%19accepted challenger
07Arctic Wolf Managed Security Awareness2%0%13accepted challenger
Show the five products at 0%, ordered by negative rate
12MetaCompliance0%19%16accepted challenger
08Proofpoint ZenGuide0%18%40accepted challenger
09SoSafe0%0%20accepted challenger
10NINJIO0%0%16accepted challenger
11Adaptive Security0%0%12accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative60%
Key
01KnowBe442%
02Wizer20%
03Hoxhunt13%
04Huntress Managed Security Awareness Training9%
05Hook Security4%
06Infosec IQ4%
07Arctic Wolf Managed Security Awareness2%
08Proofpoint ZenGuide0%
09SoSafe0%
10NINJIO0%
11Adaptive Security0%
12MetaCompliance0%

02What they warned about

Three of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Gemini 3.5 Flash, Perplexity Sonar, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
KnowBe4
20%
12 of 59 labels negative · 8 of 12 models · 2 hard negative
“Trustpilot Rating: 1.9/5 stars, with 85% of reviews being 1-star... training content is outdated, repetitive, and of poor quality” Mistral Small, negative prompt
Proofpoint ZenGuide
18%
7 of 40 labels negative · 6 of 12 models · 1 hard negative
“Avoid Platforms with "Campaign-Only" & "Tick-the-Box" Approaches * **Examples of this model:** ... (like **Mimecast** or **Proofpoint/Wombat**).” Gemini 3.5 Flash, negative prompt
Nimblr Security Awareness
100%
4 of 4 labels negative · 4 of 12 models · 2 hard negative
“**Avoid Nimblr Security Awareness** – its user feedback highlights spam-filter interference, shallow reporting, limited customization, and a lack of engagement.” GLM 4.7 FlashX, negative prompt
Cofense PhishMe
25%
2 of 8 labels negative · 2 of 12 models
“PhishMe (4.4-4.7/5): Solid for phishing education but called overpriced for small orgs; lacks depth in non-phishing topics.” Grok 4.1 Fast, negative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

67 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 798 links across 147 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Hoxhunt47 answers · 66 citations · 10 models
vendor site · Adaptive Security38 answers · 84 citations · 10 models
vendor site · Expert Insights38 answers · 58 citations · 10 models
27 answers · 27 citations · 9 models
25 answers · 40 citations · 10 models
25 answers · 31 citations · 11 models
21 answers · 45 citations · 10 models
19 answers · 20 citations · 11 models
vendor site · EasyLlama19 answers · 19 citations · 10 models
vendor site · Doozy18 answers · 18 citations · 9 models
vendor site · usecure17 answers · 18 citations · 9 models
vendor site · KnowBe414 answers · 25 citations · 7 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best security awareness training platform for a mid-market B2B company?”Paraphrase“Which phishing simulation and training tool would you recommend to a mid-sized B2B company?”Comparative“What are the top security awareness training platforms and how do they differ?”Budget-constrained“What is the best security awareness training platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a security awareness training platform. What should we look at?”Negative“Which security awareness training platforms should I avoid or be cautious about?”
Claude Haiku 4.5no first choice
Three alternativesHoxhunt, KnowBe4, RansomLeak
KnowBe4Changed
Two alternativesESET Cybersecurity Awareness Training, Proofpoint ZenGuide
no first choiceCyberSentriq
Four alternativesHuntress Managed Security Awareness Training, NINJIO, Phin Security, SoSafe
no first choicenothing named
GPT-5.4 miniKnowBe4
Two alternativesAdaptive, Hoxhunt
KnowBe4Held
One alternativeMicrosoft Attack Simulation Training
KnowBe4
Three alternativesHoxhunt, Proofpoint ZenGuide, SANS Security Awareness
against: Microsoft Defender ecosystem-based training
Hook Security, Wizer
One alternativeCanIPhish
against: KnowBe4
no first choiceagainst: Infosec IQ, KnowBe4, Nimblr Security Awareness, Relias
Gemini 3.5 FlashHoxhunt
Three alternativesAdaptive Security, Huntress Managed Security Awareness Training, NINJIO
against: KnowBe4
Hoxhunt, WizerChanged
Two alternativesKnowBe4, NINJIO
no first choice
Six alternativesHoxhunt, Huntress Managed Security Awareness Training, KnowBe4, NINJIO, Proofpoint ZenGuide, SoSafe
Wizer, usecure
Four alternativesGoPhish, Hook Security, Huntress Managed Security Awareness Training, Microsoft Attack Simulation Training
no first choice
Six alternativesArctic Wolf Managed Security Awareness, Hoxhunt, Huntress Managed Security Awareness Training, KnowBe4, SoSafe, Wizer
against: KnowBe4, Mimecast Engage, Proofpoint ZenGuide
Perplexity SonarHoxhunt
Four alternativesInfosec IQ, KnowBe4, MetaCompliance, SoSafe
KnowBe4Changed
Three alternativesHoxhunt, Infosec IQ, Proofpoint ZenGuide
against: Microsoft Attack Simulation Training
KnowBe4
Nine alternativesAdaptive Security, CybSafe, Hoxhunt, Huntress Managed Security Awareness Training, Infosec IQ, MetaCompliance, Mimecast Engage, Proofpoint ZenGuide, SoSafe
Huntress Managed Security Awareness Training
Three alternativesHook Security, KnowBe4, Microsoft Attack Simulation Training
no first choicenothing named
Grok 4.1 FastKnowBe4
Four alternativesArctic Wolf Managed Security Awareness, Hoxhunt, MetaCompliance, Proofpoint ZenGuide
KnowBe4Held
Two alternativesHook Security, Hoxhunt
against: Proofpoint ZenGuide
Hoxhunt, KnowBe4
Three alternativesInfosec IQ, Proofpoint ZenGuide, SoSafe
Wizer
Two alternativesCanIPhish, Hook Security
against: KnowBe4
no first choiceagainst: Cofense PhishMe, KnowBe4, Proofpoint ZenGuide
Mistral SmallInfosec IQ, KnowBe4KnowBe4Changed
One alternativeHoxhunt
Hoxhunt
Three alternativesKnowBe4, Proofpoint ZenGuide, SoSafe
against: MetaCompliance
Huntress Managed Security Awareness Training
Two alternativesCofense PhishMe, KnowBe4
no first choiceagainst: KnowBe4, MetaCompliance, Nimblr Security Awareness
DeepSeek V4 FlashHoxhunt, KnowBe4
Two alternativesInfosec IQ, Proofpoint ZenGuide
KnowBe4Changed
Three alternativesHook Security, Hoxhunt, Proofpoint ZenGuide
against: GoPhish
Hoxhunt, KnowBe4
Six alternativesArctic Wolf Managed Security Awareness, Cofense PhishMe, Huntress Managed Security Awareness Training, Mimecast Engage, Proofpoint ZenGuide, SANS Security Awareness
against: Microsoft
Huntress Managed Security Awareness Training, Wizer
Three alternativesCanIPhish, Hook Security, KnowBe4
no first choiceagainst: Cofense PhishMe, Fortra Human Risk Management, Infosec IQ, KnowBe4, MetaCompliance, Proofpoint ZenGuide
Llama 4 Maverickno first choice
Seven alternativesArctic Wolf Managed Security Awareness, Hoxhunt, KnowBe4, MetaCompliance, Proofpoint ZenGuide, RansomLeak, SoSafe
KnowBe4Changed
Three alternativesESET Cybersecurity Awareness Training, Hoxhunt, Proofpoint ZenGuide
no first choiceHook Security
Three alternativesCanIPhish, Proofpoint ZenGuide, Wizer
no first choicenothing named
Qwen 3.7 FlashInfosec IQ
Three alternativesHoxhunt, KnowBe4, RansomLeak
KnowBe4Changed
Two alternativesHoxhunt, NINJIO
KnowBe4
Five alternativesAdaptive Security, Hoxhunt, Proofpoint ZenGuide, SANS Security Awareness, SoSafe
Wizer
Three alternativesCanIPhish, Hook Security, Infosec IQ
against: KnowBe4, Proofpoint ZenGuide
no first choiceagainst: KnowBe4, Nimblr Security Awareness
Kimi K2KnowBe4
Two alternativesHoxhunt, Proofpoint ZenGuide
KnowBe4Held
Two alternativesHoxhunt, Proofpoint ZenGuide
KnowBe4
Four alternativesArctic Wolf Managed Security Awareness, Hoxhunt, Proofpoint ZenGuide, SANS Security Awareness
KnowBe4, Wizer
Three alternativesHook Security, Huntress Managed Security Awareness Training, Microsoft Attack Simulation Training
no first choiceagainst: KnowBe4, Proofpoint ZenGuide
GLM 4.7 FlashXHoxhunt, KnowBe4
Two alternativesArctic Wolf Managed Security Awareness, Proofpoint ZenGuide
KnowBe4Changed
Four alternativesGoPhish, Hoxhunt, IRONSCALES, Microsoft Attack Simulation Training
KnowBe4
Five alternativesCofense, Infosec Skills, Proofpoint ZenGuide, Sophos Security Awareness, Terranova Security
Huntress Managed Security Awareness Training, Wizer
Five alternativesCanIPhish, Hook Security, Riot, SoSafe, usecure
against: KnowBe4, Proofpoint ZenGuide
no first choiceagainst: Barracuda, Cisco, Nimblr Security Awareness, PhishingBox
MiniMax M2.5Arctic Wolf Managed Security Awareness, KnowBe4
Two alternativesMetaCompliance, Proofpoint ZenGuide
Hoxhunt, KnowBe4Changed
One alternativeAdaptive Security
Hoxhunt
Five alternativesArctic Wolf Managed Security Awareness, KnowBe4, MetaCompliance, Proofpoint ZenGuide, SoSafe
Wizer
Four alternativesCanIPhish, Hook Security, KnowBe4, Microsoft Attack Simulation Training
no first choicenothing named
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 13:33yes97 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 12:54yes35 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:26yes1221 s
Direct recommendationPerplexity Sonarsonar2026-09-17 12:45yes206 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 11:39yes3517 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 10:08yes54 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 13:25yes1013 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 09:34yes52 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 13:51yes537 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:05yes1544 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 09:46yes14109 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 13:41yes1942 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 11:00yes1518 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:36yes25 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 09:41yes1623 s
ParaphrasePerplexity Sonarsonar2026-09-17 12:50yes205 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 13:18yes4122 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 09:29yes55 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 13:40yes1918 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 14:05yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 13:39yes525 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:03yes1537 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 11:18yes1334 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 10:19yes818 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 11:57yes99 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 12:57yes67 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 11:05yes1127 s
ComparativePerplexity Sonarsonar2026-09-17 14:01yes2010 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 11:29yes2514 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 13:52yes109 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:27yes1420 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 14:14yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 10:45yes532 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:53yes1441 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 13:30no0108 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 11:25yes826 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 09:30yes98 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:59yes25 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 10:21yes1919 s
Budget constrainedPerplexity Sonarsonar2026-09-17 12:58yes206 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 12:56yes2913 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 13:16yes55 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 12:01yes1013 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 14:04yes54 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 12:04yes525 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 10:38yes1019 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 09:39yes1566 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 11:46yes517 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 10:27no07 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 09:35no09 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:55yes827 s
Scale constrainedPerplexity Sonarsonar2026-09-17 11:48yes208 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 11:08yes139 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 09:39no07 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 11:59yes1926 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 14:11yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 14:13yes534 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 12:37yes1536 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 13:22yes15107 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 12:45no010 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 11:04yes2512 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 10:03yes47 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 13:22yes1823 s
Negative framingPerplexity Sonarsonar2026-09-17 10:34yes208 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 14:02yes3520 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 09:47yes139 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 12:42yes2633 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 09:37yes52 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 13:44yes1055 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 13:32yes2442 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 13:03yes1545 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 13:18yes1025 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Arctic Wolf read as Arctic Wolf Managed Security Awareness
ESET read as ESET Cybersecurity Awareness Training
Huntress read as Huntress Managed Security Awareness Training
Mimecast read as Mimecast Engage
Proofpoint read as Proofpoint ZenGuide
Proofpoint (ZenGuide) read as Proofpoint ZenGuide
TitanHQ (SafeTitan) read as CyberSentriq
Unresolved, counted raw
Adaptive
BreachSecureNow
Cisco Security
Cohesive
CompTIA
CybSafe
CyberGuard360
Fable Security
Fortra Human Risk Management
Government/free resources (e.g., CISA's FedVTE, NIST catalog, CDSE)
Infosec Skills
Jericho Security
Keepnet Labs
Metamorfose
Microsoft Defender ecosystem-based training
NIST
Pistachio
Relias
Right-Hand Cybersecurity
SANS free resources
SecureCodeWarrior
Sophos Security Awareness
Terranova Security
Discontinued, still offered
No shut-down product was recommended here.
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