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IT AI Index
Index › Products › KnowBe4 · October 2026 Edition
3 categories · Ranked

KnowBe4

215Judge labels
69First choices
54Negative labels
14 / 14Models named it
3Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
74% in Awareness training for enterprise buyers
Rank 1 of 64 in the mid-market standingendorsed leader
9 of 14 models made it the first choice on the direct prompt; 18% of its 65 labels there were negative.
What the models named instead of KnowBe4 →
By buyer segmentStrongest at enterprise.
In awareness training · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named KnowBe4 for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Security awareness trainingSecurity operations45%1 of 6418%65endorsed leader▲+4Since September 2026: 42% → 46%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Secure code trainingDeveloper platform0%90 of 9750%2under 10 labels · led by SecureFlag at 26%
Email securitySecurity operations0%27 of 760%1under 10 labels · led by Microsoft Defender for Office 365 at 32%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, KnowBe4 held within the floor in all three categories: no change cleared 11 points.

Best category · Awareness training · by segment

Small business▼−5Since September 2026: 28% → 23%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
23%from 28% in September 2026
Inside the floor by 6 pointsRank 2 → 1 of 62
Mid-market▲+4Since September 2026: 42% → 46%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
46%from 42% in September 2026
Inside the floor by 7 pointsRank 1 of 62, unchanged
Enterprise▲+11Since September 2026: 65% → 76%, +11 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
76%from 65% in September 2026
Inside the floor by 0 pointsRank 1 of 50, unchanged

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Awareness training42%46%▲+4Since September 2026: 42% → 46%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 1 of 64, unchanged
Secure code training0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 90 of 97, unchanged
Email security0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 15 → 27 of 76

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated KnowBe4 across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.521014
GPT-5.4 mini40105
Gemini 3.5 Flash10056
Perplexity Sonar22004
Grok 4.2031116
Mistral Small20103
DeepSeek V4 Flash31116
Llama 4 Maverick00303
Qwen 3.7 Flash30205
Kimi K222037
GLM 4.7 FlashX40116
MiniMax M2.531105
GPT-6 Luna30003
Muse Glimmer 30B21115

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct41 labels24
Paraphrase41 labels29
Comparative40 labels27not counted in share
Budget-constrained34 labels14
Scale-constrained23 labels2
Negative36 labelsNone
First choiceAlternativeMentionNegative215 labels in all, every segment counted; 69 of the 96 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“KnowBe4: The "Comprehensive Library" Leader ... Choose KnowBe4 if you need to pass audits easily and want a "turn-key" solution with the most content available.” Qwen 3.7 Flash · Awareness training · comparative prompt · first choice
“KnowBe4 is widely used across SMB, mid-market, and enterprise organizations and is a strong option for organizations of all sizes.” Claude Haiku 4.5 · Awareness training · direct prompt · first choice
“KnowBe4 and Hoxhunt stand out as the most comprehensive, AI‑driven platforms with large user bases and strong ratings.” GLM 4.7 FlashX · Awareness training · comparative prompt · first choice
“Choose KnowBe4 if you want the broadest, most established all-purpose platform with strong administration and reporting.” Perplexity Sonar · Awareness training · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“1.9-star Trustpilot rating (85 % 1-star reviews) – users call the content “garbage”” GLM 4.7 FlashX · Awareness training · negative prompt · hard negative
“What to Avoid - KnowBe4 – Industry leader but priced for enterprise” Kimi K2 · Awareness training · budget prompt · hard negative
“Avoid or thoroughly vet: KnowBe4 (security incidents)” Kimi K2 · Secure code training · negative prompt · hard negative
“reviewers flag content fatigue after years on the platform and friction in phishing-simulation reporting and assessment setup” Muse Glimmer 30B · Awareness training · negative prompt · soft negative

Named alongside

The products named in the same answers as KnowBe4, over the 215 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and KnowBe4 was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Hoxhunt120 of 21514Compare →
Cofense PhishMe49 of 2150Not among the top eight
Arctic Wolf Managed Security Awareness37 of 2150Not among the top eight
Infosec IQ32 of 2150Not among the top eight
MetaCompliance32 of 2150Not among the top eight
Mimecast Engage31 of 2150Not among the top eight
Hook Security30 of 21512Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named KnowBe4. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 206 of the 215 answers that named KnowBe4 and are not a share of its labels.

Search and answers

Where KnowBe4 stands in Google search beside where it stands in the models' answers.
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In search

Google, US estimates
Position for “security awareness training platform”
5
Position for “security awareness training platforms”
–
not in the top ten
Searches for its name, Google
74,000 a month (“knowbe4”)
AI search demand for its name, est.
1,009 a month
Organic visits to its site
about 156,597 a month
Searches its site ranks for
7,255 · 747 in the top three
Sites linking to it
17,739
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
120+ ads · 66 text, 33 video, 21 image · 21 shown in the last 30 days

First shown May 2025, as KnowBe4, Inc., verified. Ads started 2025-10 to 2026-09: 70 in the year, 50 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
45%
rank 1 of 64 in awareness training
First choices
69
across its categories
Named in
215 answers
Its own site cited
in 206 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on knowbe4.com
7,327
subdomains included
Content
5,612
counted in the table below
Documentation
2
Product · Integration
56 · 8
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog4,88892026-09-28Awareness training, MFA
News or press487undatedAwareness training, Email security
Report or ebook12212026-09-02Email security, Awareness training
Case study40undated
Webinar or virtual event21undatedMFA, Awareness training
Glossary or explainer1902026-05-18Email security, XDR
Conference or event1302026-06-24
Comparison1002026-05-07Email security, Awareness training
Podcast or video10undated
Template or tool212026-09-22
How it is countedHide how it is counted

Every page knowbe4.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as KnowBe4

What the judge wrote, as written, with how often. The vendor table decides that these count as KnowBe4; a claim can dispute any of them.
KnowBe4 Security Awareness Training 4Egress/KnowBe4 1

Follow KnowBe4

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

KnowBe4 is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
Secure Your Digital Workforce: Human + AI
For
IT; InfoSec; Data Privacy & Compliance; Human Resources
Price stated
UVP in USD/Monat/Lizenz für eine Laufzeit von einem Jahr: 101–500 $ 1.20 USD; 501–1000 $ 1.10 USD; Ab 1001 Angebot einholen. SecurityCoach steht Platinum- oder Diamond-Abonnenten als optionales Add-on zur Verfügung. Unser SaaS-Abonnement wird pro Monat und Lizenz berechnet. Sie erhalten jährlich eine Rechnung. knowbe4.com/de/pricing-securitycoach
Certifications
FedRAMP ModerateCyber EssentialsCSA STAR Level 1SOC 2 Type 2SOC 3ISO/IEC 27001 SoAISO/IEC 27001:2022ISO/IEC 27701:2019
Customers named
CrawfordAnglo-Eastern Ship ManagementPublix Employees Federal Credit UnionWell PharmacyCity at Daytona BeachHood CollegeCebu Pacific AirlinesOperation BBQ Relief
Not stated on the pages read
Free plan or trial, integrations, hosting

What KnowBe4's own pages state, read September 28, 2026: knowbe4.com, knowbe4.com/de/pricing-securitycoach, trust.knowbe4.com, knowbe4.com/products/aida, knowbe4.com/resources/case-studies. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when KnowBe4's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as KnowBe4, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for KnowBe4 by email, built from the raw record of the edition. It shows:

  • where KnowBe4 is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name KnowBe4, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at knowbe4.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.

Badges

Wins only: a badge exists where KnowBe4 is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHide

AI models recommend KnowBe4 first in Security awareness training this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.

Wide · 320 × 104 Website, beside other badges
AI models' first choice in Security awareness training, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/security/security-awareness-training/"><img src="https://it-ai-index.com/badges/2026-10/knowbe4--security-awareness-training-wide.svg" alt="AI models' first choice in Security awareness training, October 2026 Edition, IT AI Recommendation Index" width="320" height="104"></a>

Copy the code as it is. The link is part of the badge: it points at the Security awareness training standing, where the claim can be checked.

Square · 240 × 240 LinkedIn, slides
AI models' first choice in Security awareness training, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/security/security-awareness-training/"><img src="https://it-ai-index.com/badges/2026-10/knowbe4--security-awareness-training-square.svg" alt="AI models' first choice in Security awareness training, October 2026 Edition, IT AI Recommendation Index" width="240" height="240"></a>

Copy the code as it is. The link is part of the badge: it points at the Security awareness training standing, where the claim can be checked.

Compact · 200 × 56 Email signature, footer
AI models' first choice in Security awareness training, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/security/security-awareness-training/"><img src="https://it-ai-index.com/badges/2026-10/knowbe4--security-awareness-training-compact.svg" alt="AI models' first choice in Security awareness training, October 2026 Edition, IT AI Recommendation Index" width="200" height="56"></a>

Copy the code as it is. The link is part of the badge: it points at the Security awareness training standing, where the claim can be checked.

Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.