Every category where a model named Splunk On-Call for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Incident management and on-call	IT operations and endpoint	0%	52 of 53	47%	17	criticized challenger

Movement

This is the first edition on this tier, so no move can be computed for Splunk On-Call yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Splunk On-Call across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	1	0	1
GPT-5.4 mini	1	0	1	2
Gemini 3.5 Flash	0	0	1	1
Perplexity Sonar	0	0	0	0
Grok 4.1 Fast	0	1	2	3
Mistral Small	0	1	1	2
DeepSeek V4 Flash	0	0	1	1
Llama 4 Maverick	0	1	0	1
Qwen 3.7 Flash	0	1	1	2
Kimi K2	1	1	1	3
GLM 4.7 FlashX	0	0	0	0
MiniMax M2.5	1	0	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct3 labelsNone

Paraphrase10 labelsNone

Comparative10 labelsNone

Budget-constrained2 labelsNone

Scale-constrained6 labelsNone

Negative11 labels1not counted in share

First choiceAlternativeMentionNegative42 labels in all, every segment counted; 0 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Need Splunk-aligned on-call → Splunk On-Call” GPT-5.4 mini · Incidents · comparative prompt · alternative

“Best for: Organizations using Splunk ecosystem” MiniMax M2.5 · Incidents · comparative prompt · alternative

“## Alternative Worth Considering” Kimi K2 · Incidents · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Avoid ... basic tools like VictorOps/Splunk On-Call (now pricier, less innovative)” Grok 4.1 Fast · Incidents · direct prompt · hard negative

“Rule out Opsgenie and VictorOps/Splunk On-Call entirely (dead products).” DeepSeek V4 Flash · Incidents · negative prompt · hard negative

“Observability "Add-On" On-Call Tools (e.g., Splunk On-Call, Datadog On-Call, Grafana OnCall)... Be cautious because” Kimi K2 · Incidents · negative prompt · soft negative

“Expensive if you only need alerting and not the full Splunk stack; can feel bloated if you are a lightweight shop.” Qwen 3.7 Flash · Incidents · paraphrase prompt · soft negative

Named alongside

The products named in the same answers as Splunk On-Call, over the 40 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Splunk On-Call was named but was not.

ProductSame answerTook the first choice insteadHead to head

PagerDuty39 of 4020Not in the top three

Opsgenie34 of 402Not in the top three

Rootly22 of 403Not in the top three

incident.io21 of 404Not in the top three

Jira Service Management18 of 400Not in the top three

xMatters17 of 401Not in the top three

FireHydrant13 of 400Not in the top three

Grafana IRM11 of 400Not in the top three

Squadcast10 of 401Not in the top three

ServiceNow ITSM10 of 400Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Splunk On-Call. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 29 of the 40 answers that named Splunk On-Call and are not a share of its labels.

Domains cited

rootly.com20

incident.io16

hyperping.com14

xurrent.com14

expertinsights.com12

pagerduty.com11

betterstack.com10

atlassian.com9

wifitalents.com8

augmentcode.com7

121 of the 121 domain citations in answers naming Splunk On-Call came from somebody else's page.

Pages cited

expertinsights.com/it-management/the-top-incident-management-software12

xurrent.com/blog/top-incident-management-software11

betterstack.com/community/comparisons/incident-management-tools9

hyperping.com/blog/best-oncall-scheduling-tools8

rootly.com/blog/15-best-incident-response-software-platforms-for-modern-engineering-teams-8

augmentcode.com/tools/best-incident-management-software7

devopsboys.com/blog/pagerduty-vs-opsgenie-vs-victorops-incident-management-20267

hyperping.com/blog/best-incident-management-tools7

Pages are listed as the models cited them.

Names read as Splunk On-Call

What the judge wrote, as written, with how often. The vendor table decides that these count as Splunk On-Call; a claim can dispute any of them.

Splunk On-Call (formerly VictorOps) 3VictorOps 2Splunk on-call 1VictorOps (Splunk) 1VictorOps / Splunk On-Call 1VictorOps/Splunk On-Call 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Splunk On-Call's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Splunk On-Call, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at splunk.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.