Splunk · 2 categories · Named, not rankedSplunk IT Service Intelligence
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| AIOps platforms | IT operations and endpoint | 0% | 31 of 93 | 29% | 7 | under 10 labels · led by New Relic at 17% | |
| Incident management and on-call | IT operations and endpoint | 0% | 43 of 65 | 0% | 1 | under 10 labels · led by incident.io at 32% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
By model
How each model treated Splunk IT Service Intelligence across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 1 | 1 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“If your team is already using Splunk, Splunk ITSI could be the most seamless choice.” Mistral Small · AIOps · paraphrase prompt · alternative
“If you're already invested in Splunk → Splunk IT Service Intelligence (ITSI)” Kimi K2 · AIOps · paraphrase prompt · alternative
“Advanced event correlation with AI-generated summaries” GLM 4.7 FlashX · AIOps · paraphrase prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“It is famously complex to maintain; without dedicated "Splunk Specialists" constantly tuning it, the platform can suffer from severe alert fatigue” Gemini 3.5 Flash · AIOps · negative prompt · soft negative
“Best if you're already heavily invested in Splunk; avoid as a standalone AIOps purchase.” Kimi K2 · AIOps · negative prompt · soft negative
Named alongside
The products named in the same answers as Splunk IT Service Intelligence, over the 19 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Splunk IT Service Intelligence was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 17 of the 19 answers that named Splunk IT Service Intelligence and are not a share of its labels.
Domains cited
Fifty-nine of the sixty-six domain citations in answers naming Splunk IT Service Intelligence came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where Splunk IT Service Intelligence stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 110 a month (“splunk it service intelligence”)
- AI search demand for its name, est.
- 2 a month
- Its own site
- It sits on Splunk's site (splunk.com), so there are no site figures for it alone
In answers
This edition- First choices
- 0 across its categories
- Named in
- 19 answers
- Its own site cited
- in 17 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as Splunk IT Service Intelligence
Follow Splunk IT Service Intelligence
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Splunk is the company behind Splunk IT Service Intelligence.ShowHide
The company
On record
Company records- Also from Splunk
- Splunk AI, Splunk AIOps, Splunk APM, Splunk Enterprise Security, Splunk ITSI, Splunk ITSI / Splunk Observability, Splunk Observability Cloud, Splunk Observability Cloud APM and 4 more
In its own words
Stated by the vendor, not checked- Positioning
- provides insights into IT services and infrastructure by combining data analytics, visualization, and machine learning
- For
- owner of the individual implementation of Splunk ITSI
- Customers named
- SpecsaversENGIEbosch-rexrothintelMolina HealthcareENGIE Global Marketssiemensswisscom
- Not stated on the pages read
- Price, starting price, free plan or trial, integrations, certifications, hosting
What Splunk IT Service Intelligence's own pages state, read October 5, 2026: lantern.splunk.com/Get_Started_with_Splunk_Software/Splunk_IT_Service_Intelligence_Owner's_Manual, splunk.com/fr_fr/products/it-service-intelligence.html, splunk.com/de_de/products/it-service-intelligence.html, splunk.com/zh_cn/products/it-service-intelligence.html, splunk.com/zh_tw/products/it-service-intelligence.html. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Splunk IT Service Intelligence's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Splunk IT Service Intelligence, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Splunk IT Service Intelligence by email, built from the raw record of the edition. It shows:
- where Splunk IT Service Intelligence is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Splunk IT Service Intelligence, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.