Every category where a model named Opsgenie for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Incident management and on-call	IT operations and endpoint	8%	6 of 53	59%	46	criticized challenger

Movement

This is the first edition on this tier, so no move can be computed for Opsgenie yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Opsgenie across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	1	0	1	1	3
GPT-5.4 mini	0	1	0	4	5
Gemini 3.5 Flash	0	1	0	5	6
Perplexity Sonar	0	0	0	2	2
Grok 4.1 Fast	0	1	1	2	4
Mistral Small	0	0	1	1	2
DeepSeek V4 Flash	0	0	0	5	5
Llama 4 Maverick	0	0	2	0	2
Qwen 3.7 Flash	2	1	0	1	4
Kimi K2	0	2	0	4	6
GLM 4.7 FlashX	1	2	1	1	5
MiniMax M2.5	0	1	0	1	2

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct17 labelsNone

Paraphrase21 labels2

Comparative21 labels1not counted in share

Budget-constrained9 labels1

Scale-constrained14 labels1

Negative26 labels1not counted in share

First choiceAlternativeMentionNegative108 labels in all, every segment counted; 4 of the 6 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“or Opsgenie if you want better value, especially if you're already in the Atlassian ecosystem” Claude Haiku 4.5 · Incidents · paraphrase prompt · first choice

“Go with Opsgenie if you want to streamline your Jira workflow and manage costs efficiently.” Qwen 3.7 Flash · Incidents · paraphrase prompt · first choice

“You want the cheapest per-user cost | OpsGenie (free up to 5 users, $9.45/user/mo after)” GLM 4.7 FlashX · Incidents · budget prompt · first choice

“If you are heavily engineering-focused, start with PagerDuty or Opsgenie.” Qwen 3.7 Flash · Incidents · scale prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Verdict: Caution Advised / Plan Migration Immediately ... standalone OpsGenie is facing deprecation, with the full sunsetting scheduled for April 2027” Qwen 3.7 Flash · Incidents · negative prompt · hard negative

“Avoid platforms with hard end‑of‑life dates: Opsgenie is the clearest example—plan a migration before April 2027.” GLM 4.7 FlashX · Incidents · negative prompt · hard negative

“legacy budget favorites like Atlassian Opsgenie stopped new sales and are fully ending support in April 2027” Gemini 3.5 Flash · Incidents · budget prompt · hard negative

“Atlassian stopped selling new Opsgenie licenses in June 2025, with full end-of-life on April 5, 2027” Kimi K2 · Incidents · comparative prompt · hard negative

Named alongside

The products named in the same answers as Opsgenie, over the 108 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Opsgenie was named but was not.

ProductSame answerTook the first choice insteadHead to head

PagerDuty106 of 10830Not in the top three

incident.io72 of 10824Not in the top three

Rootly62 of 1089Not in the top three

Jira Service Management46 of 1080Not in the top three

Splunk On-Call34 of 1080Not in the top three

FireHydrant32 of 1080Not in the top three

Grafana IRM29 of 1081Not in the top three

Better Stack28 of 1087Not in the top three

Squadcast25 of 1084Not in the top three

xMatters23 of 1082Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Opsgenie. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 77 of the 108 answers that named Opsgenie and are not a share of its labels.

Domains cited

rootly.com56

incident.io49

hyperping.com33

xurrent.com27

pagerduty.com25

augmentcode.com23

monday.com23

atlassian.com19

complyjet.com17

expertinsights.com17

289 of the 289 domain citations in answers naming Opsgenie came from somebody else's page.

Pages cited

rootly.com/blog/15-best-incident-response-software-platforms-for-modern-engineering-teams-26

augmentcode.com/tools/best-incident-management-software23

monday.com/blog/service/incident-management-software23

rootly.com/sre/enterprise-incident-management-top-platforms-compared21

hyperping.com/blog/best-incident-management-tools20

xurrent.com/blog/top-incident-management-software20

complyjet.com/blog/best-incident-management-software17

expertinsights.com/it-management/the-top-incident-management-software17

Pages are listed as the models cited them.

Names read as Opsgenie

What the judge wrote, as written, with how often. The vendor table decides that these count as Opsgenie; a claim can dispute any of them.

Opsgenie (Atlassian) 5Atlassian Opsgenie 3OpsGenie 3Opsgenie (by Atlassian) 2OpsGenie (by Atlassian) 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Opsgenie's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Opsgenie, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at opsgenie.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.