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IT AI Index
Index › Products › 8x8 › Alternatives · October 2026 Edition
One category · what the models named instead

Alternatives to 8x8, as AI models named them

In the October 2026 Edition, 191 of the 252 answers collected in the one category where 8x8 holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
First choices in the 191 answers that did not name 8x8, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

Business phone systems

IT operations and endpoint. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when 8x8 is not its first choice or an alternative in it.
Small business8x8 is #11 of 11 here at 0% of first choices, 15 labels.

Seventy-seven of the eighty-four answers did not name 8x8; it was the first choice in zero. The first choices in those seventy-seven answers, seventeen products in all, the eight most named:

9 more in the record.The full small business standing →
Mid-market8x8 is #6 of 12 here at 3% of first choices, 37 labels.

Fifty-six of the eighty-four answers did not name 8x8; it was the first choice in two. The first choices in those fifty-six answers, fourteen products in all, the eight most named:

6 more in the record.The full mid-market standing →
Enterprise8x8 is #5 of 10 here at 2% of first choices, 35 labels.

Fifty-eight of the eighty-four answers did not name 8x8; it was the first choice in one. The first choices in those fifty-eight answers, nineteen products in all, the eight most named:

11 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled 8x8 neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named 8x8 only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from 8x8's side.

Every answer and every label behind these figures is in the record, sent on request. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of 8x8 was named by a model, not endorsed by anyone.