IT AI Index
Index Network and edge ZTNA › Small business September 2026 Edition

Zero trust network access for small business buyers

Asked as “ZTNA solution”, and as “zero trust remote access tool to replace a VPN”, on behalf of a small B2B company. 45 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Clear leader
51% of first choices, clear leader.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Cloudflare One51%0%43endorsed leader
02Twingate31%5%55endorsed leader
03Cloudflare Access9%0%10accepted challenger
04Tailscale4%2%42accepted challenger
05OpenVPN CloudConnexa4%7%14accepted challenger
Show the four products at 0%, ordered by negative rate
09Zscaler0%92%12criticized challenger
08Zscaler Private Access0%69%16criticized challenger
07NordLayer0%8%13accepted challenger
06Check Point Harmony SASE0%6%34accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative70%
Key
01Cloudflare One51%
02Twingate31%
03Cloudflare Access9%
04Tailscale4%
05OpenVPN CloudConnexa4%
06Check Point Harmony SASE0%
07NordLayer0%
08Zscaler Private Access0%
09Zscaler0%

02What they warned about

Six of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Kimi K2 and GLM 4.7 FlashX changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Zscaler
92%
11 of 12 labels negative · 7 of 12 models · 6 hard negative
“What to avoid as a small B2B: **Enterprise ZTNA suites (Zscaler, Netskope):** Powerful but often require professional services and opaque pricing” Kimi K2, paraphrase prompt
Palo Alto Networks Prisma Access
88%
7 of 8 labels negative · 6 of 12 models · 6 hard negative
“Avoid **enterprise‑centric, per‑user pricing platforms** (Zscaler, Palo Alto, Cisco SASE)” GLM 4.7 FlashX, negative prompt
Zscaler Private Access
69%
11 of 16 labels negative · 6 of 12 models · 3 hard negative
“Examples to be cautious of: Zscaler Private Access (ZPA)... Why to avoid them: ... built for Fortune 500 enterprises” Gemini 3.5 Flash, negative prompt
Palo Alto
100%
6 of 6 labels negative · 4 of 12 models · 1 hard negative
“Do not buy into expensive enterprise suites like Zscaler or Palo Alto” Qwen 3.7 Flash, budget prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

66 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 808 links across 190 sites, every framing counted. Ranked by the number of answers carrying the site or page.

45 answers · 46 citations · 10 models
44 answers · 45 citations · 10 models
37 answers · 42 citations · 10 models
vendor site · MeshWG24 answers · 25 citations · 9 models
22 answers · 23 citations · 9 models
18 answers · 18 citations · 9 models
vendor site · Portnox17 answers · 19 citations · 7 models
16 answers · 17 citations · 8 models
16 answers · 16 citations · 8 models
vendor site · OpenVPN14 answers · 16 citations · 7 models
14 answers · 14 citations · 5 models
12 answers · 24 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best ZTNA solution for a small B2B company?”Paraphrase“Which zero trust remote access tool to replace a VPN would you recommend to a small business that sells to other businesses?”Comparative“What are the top ZTNA solutions for a small team and how do they differ?”Budget-constrained“What is the best ZTNA solution for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a ZTNA solution. What should we look at?”Negative“Which ZTNA solutions should a small business avoid or be cautious about?”
Claude Haiku 4.5Cloudflare Access
Three alternativesCheck Point Harmony SASE, Microsoft Entra + Intune, Twingate
Cloudflare One, TailscaleChangedagainst: Palo Alto Networks Prisma Access, ZscalerCloudflare One, Twingate
Two alternativesCheck Point Harmony SASE, Tailscale
Cloudflare One
Four alternativesCisco Duo, Microsoft Entra ID, NordLayer, Twingate
no first choicenothing named
GPT-5.4 miniCloudflare Access
Three alternativesCisco Secure Access, Fortinet FortiSASE, Zscaler
Cloudflare AccessHeld
One alternativeTailscale
Twingate
Three alternativesCloudflare Access, NetBird, Tailscale
against: Zscaler Private Access
Tailscale
One alternativeCloudflare Zero Trust / Access
no first choicenothing named
Gemini 3.5 FlashTwingate
Five alternativesCheck Point Harmony SASE, Cloudflare Zero Trust / Access, Microsoft Entra ID, Microsoft Intune, Tailscale
TwingateHeld
Two alternativesCloudflare Zero Trust / Cloudflare Access, Tailscale
Twingate
Three alternativesCloudflare One, NetBird, Tailscale
Cloudflare One
Three alternativesNetBird, Tailscale, Twingate
Cloudflare One, Twingate
One alternativeTailscale
against: Netskope, Prisma Cloud, Zscaler
against: Broadcom (Symantec) Secure Access, Cisco Secure Access, Fortinet, OpenVPN, Palo Alto Networks Prisma Access, WireGuard, Zscaler Private Access
Perplexity SonarTwingate
Four alternativesCheck Point Harmony SASE, Cloudflare Zero Trust / Cloudflare Access, NordLayer, Tailscale
TwingateHeld
One alternativeCloudflare One
against: Zscaler Private Access
Tailscale, Twingate
Five alternativesCheck Point Harmony SASE, Cisco Duo, Cloudflare Zero Trust / Access, Google BeyondCorp Enterprise, Microsoft Entra ID + Intune
Cloudflare One
Three alternativesMicrosoft Entra + Intune, Pomerium, Twingate
no first choiceagainst: Sophos ZTNA, Zscaler Private Access
Grok 4.1 FastCloudflare One
Two alternativesOpenVPN CloudConnexa, Twingate
against: Fortinet, Palo Alto, Zscaler Private Access
Cloudflare OneHeld
Two alternativesTailscale, Twingate
against: Netskope, Zscaler
Cloudflare One, Twingate
Three alternativesCheck Point Harmony SASE, OpenVPN CloudConnexa, Tailscale
against: Palo Alto, Zscaler
Cloudflare One
Three alternativesOpenVPN CloudConnexa, Tailscale, Twingate
against: Palo Alto, Zscaler
Cloudflare One, Twingate
Two alternativesMicrosoft Entra + Intune, Tailscale
against: Netskope, Zscaler Private Access
against: Forcepoint ZTNA, Netskope Private Access, Palo Alto Networks Prisma Access, Zscaler Private Access (ZPA) / Zero Trust Exchange
Mistral SmallOpenVPN CloudConnexa
Three alternativesMicrosoft Entra ID with Intune, NordLayer, Twingate
Cloudflare One, OpenVPN CloudConnexaChanged
Two alternativesTailscale, Zscaler Private Access
Tailscale, Twingate
One alternativeCheck Point Harmony SASE
Cloudflare One
Two alternativesCheck Point Harmony SASE, Twingate
no first choiceagainst: Check Point Harmony SASE, Twingate
DeepSeek V4 FlashTwingate
Four alternativesCheck Point Harmony SASE, Cloudflare One, OpenVPN CloudConnexa, Tailscale
Cloudflare OneChanged
Two alternativesTailscale, Twingate
Cloudflare One, Tailscale, Twingate
One alternativeCheck Point Harmony SASE
Cloudflare One
Four alternativesCheck Point Harmony SASE, Google BeyondCorp Enterprise, Tailscale, Twingate
no first choiceagainst: Cato, Palo Alto, Pomerium, Tailscale, Zscaler
Llama 4 MaverickCloudflare Access, Twingate
One alternativeCheck Point Harmony SASE
no first choiceChangedTwingate
Three alternativesCheck Point Harmony SASE, Cloudflare One, Tailscale
Twingate
Two alternativesCheck Point Harmony SASE, Cloudflare One
no first choiceagainst: Palo Alto, Twingate, Zscaler
Qwen 3.7 FlashCloudflare One
Five alternativesCisco Duo, Cisco Umbrella, Microsoft Entra ID, Tailscale, Zscaler Private Access
Cloudflare OneHeld
One alternativeTailscale
against: Zscaler Internet Access
Tailscale, Twingate
Five alternativesCheck Point Harmony SASE, Cloudflare One, Google BeyondCorp Enterprise, Microsoft Entra ID + Conditional Access, Zscaler Private Access
Cloudflare One
One alternativeTwingate
against: Palo Alto, Zscaler
Cloudflare One
Two alternativesSentinelOne Stargate, Tailscale / ZeroTier
against: Zscaler Internet Access
nothing named
Kimi K2Cloudflare One
Three alternativesMicrosoft Entra Private Access, NordLayer, Twingate
against: Palo Alto Networks Prisma Access, Zscaler
TwingateChanged
Two alternativesCloudflare One, Tailscale
against: Netskope, Zscaler
Cloudflare One, Twingate
Two alternativesCheck Point Harmony SASE, Tailscale
Cloudflare One
Two alternativesTailscale, Twingate
Cloudflare One
Five alternativesCheck Point Harmony SASE, Google BeyondCorp Enterprise, Microsoft Entra ID + Intune, Tailscale, Twingate
against: Cisco Secure Access, Palo Alto Networks Prisma Access, Zscaler
GLM 4.7 FlashXCloudflare One
Two alternativesMicrosoft Entra ID + Intune, Twingate
TwingateChanged
One alternativeCloudflare Access
against: BeyondTrust Remote Support, Check Point Harmony SASE, JumpCloud, NordLayer, OpenVPN CloudConnexa, Tailscale / Tailscale Netbird, Zscaler Private Access
Cloudflare One, Twingate
Three alternativesBanyan Security, Check Point Harmony SASE, OpenVPN CloudConnexa
against: Zscaler Private Access
Cloudflare One
Five alternativesMeshWG, NetBird, Pomerium, Tailscale, Twingate
against: Zscaler Private Access
no first choiceagainst: Appgate SDP, Azure Firewall + custom ZTNA, Cato Networks, Cisco Duo, Cisco Secure Access, Forcepoint ONE, Fortinet Universal ZTNA, Netskope Private Access, Okta, Palo Alto Networks Prisma Access, Zscaler Private Access
MiniMax M2.5Twingate
Three alternativesCheck Point Harmony SASE, OpenVPN CloudConnexa, Tailscale
TwingateHeld
Two alternativesNordLayer, Tailscale
Tailscale
Three alternativesCheck Point Harmony SASE, Cloudflare Access, Twingate
Twingate
Three alternativesCheck Point Harmony SASE, Cloudflare Access, NordLayer
Cloudflare One
One alternativeTwingate
against: Palo Alto Networks Prisma Access, Twingate, Zscaler Private Access
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 09:03yes99 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:59yes46 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 08:29yes1323 s
Direct recommendationPerplexity Sonarsonar2026-09-17 08:16yes206 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:44yes3819 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 08:57yes119 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 08:46yes814 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 08:31yes54 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:42no039 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 08:38yes1322 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 09:10yes12133 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:35yes524 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:17no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:47yes39 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 08:18yes1020 s
ParaphrasePerplexity Sonarsonar2026-09-17 08:30yes206 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:24yes4017 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 08:16yes88 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 08:51yes1817 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 08:18yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:52no046 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 09:01yes1055 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 08:31yes11125 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:39yes956 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:29yes1513 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:38yes711 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 09:12yes1425 s
ComparativePerplexity Sonarsonar2026-09-17 08:36yes2010 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:20yes3716 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 08:44yes57 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 08:54yes2722 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 08:38yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:18yes943 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 08:28yes931 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 08:30yes29135 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:45yes1237 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 09:04yes97 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:25yes46 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 08:20yes1522 s
Budget constrainedPerplexity Sonarsonar2026-09-17 08:37yes206 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:56yes3214 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 08:16yes54 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 09:00yes1214 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 09:08yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:24yes541 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 08:50yes921 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 09:06yes1323 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:45yes511 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:28yes99 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 09:05no07 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 08:27yes1231 s
Scale constrainedPerplexity Sonarsonar2026-09-17 08:32yes2011 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:19yes2213 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 08:28no07 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 08:30yes1013 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 08:41yes52 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:56no041 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 08:57yes1357 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 08:37yes15155 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:51yes513 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:23yes1710 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:36yes26 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 09:08yes1427 s
Negative framingPerplexity Sonarsonar2026-09-17 09:08yes206 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:19yes3415 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 09:04yes56 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 08:48yes1920 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 08:16yes54 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 09:02yes550 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 08:27yes2863 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 09:07yes24117 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:24yes739 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Check Point read as Check Point Harmony SASE
Microsoft Entra read as Microsoft Entra ID
Unresolved, counted raw
Azure Firewall + custom ZTNA
Broadcom (Symantec) Secure Access
Cloudflare Tunnel (for internal apps)
Forcepoint ZTNA
Headscale
Microsoft Entra External Identities
Microsoft Entra ID + Conditional Access
Microsoft Entra ID with Intune
Palo Alto GlobalProtect (ZTNA mode)
SentinelOne Stargate
Sophos ZTNA
Tailscale / Tailscale Netbird
Tailscale / ZeroTier
WireGuard
Zscaler Private Access (ZPA) / Zero Trust Exchange
Discontinued, still offered
No shut-down product was recommended here.
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