IT AI Index
Index Vendors › Zscaler Private Access · September 2026 Edition
Zscaler · 2 categories · Ranked

Zscaler Private Access

95Judge labels
21First choices
25Negative labels
12 of 12Models named it
2Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Best standing
50% in ZTNA for enterprise buyers
Rank 10 of 71 in the mid-market standingaccepted challenger
0 of 12 models made it the first choice on the direct prompt; 21% of its 29 labels there were negative.
By buyer segmentAn enterprise product: leader at enterprise, not named at small business or mid-market.
In ztna · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Zscaler Private Access for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Zero trust network accessNetwork and edge0%10 of 7121%29accepted challenger
SASE platformsNetwork and edge0%37 of 43100%1under 10 labels · led by Cato SASE Cloud at 28%

Movement

This is the first edition on this tier, so no move can be computed for Zscaler Private Access yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Zscaler Private Access across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.511002
GPT-5.4 mini12014
Gemini 3.5 Flash10012
Perplexity Sonar01102
Grok 4.1 Fast11114
Mistral Small10113
DeepSeek V4 Flash10012
Llama 4 Maverick00101
Qwen 3.7 Flash10001
Kimi K201102
GLM 4.7 FlashX11125
MiniMax M2.510102

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct19 labels8
Paraphrase19 labels9
Comparative27 labels17not counted in share
Budget-constrained12 labels2
Scale-constrained9 labels2
Negative9 labels1not counted in share
First choiceAlternativeMentionNegative95 labels in all, every segment counted; 21 of the 39 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Zscaler Private Access (ZPA) is the stronger choice for large, regulated enterprises that need deep SSE features” Claude Haiku 4.5 · ZTNA · comparative prompt · first choice
“Market leader with strong analyst recognition; seamless integration with Zscaler Internet Access (ZIA)” Qwen 3.7 Flash · ZTNA · comparative prompt · first choice
“If you want a purely cloud-native, robust enterprise-wide VPN replacement ... choose Zscaler.” Gemini 3.5 Flash · ZTNA · comparative prompt · first choice
“For large enterprises, Zscaler, Palo Alto, and Netskope lead in scalability and integration.” Mistral Small · ZTNA · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“they are generally not recommended for mid-sized B2B companies” Gemini 3.5 Flash · ZTNA · paraphrase prompt · hard negative
“Comparisec review of Zscaler Private Access (ZPA): “Latency complaints more frequent than peers in some geographies” and “client agent reconnect issues on network changes.”” GLM 4.7 FlashX · ZTNA · negative prompt · soft negative
“only if the budget can stretch to $8‑$20 / user | Best feature set but higher price point” GLM 4.7 FlashX · ZTNA · budget prompt · soft negative
“custom pricing (~$15-20+/user/month) and heavier setup make it better for 1,000+ users” Grok 4.1 Fast · ZTNA · paraphrase prompt · soft negative

Named alongside

The products named in the same answers as Zscaler Private Access, over the 95 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Zscaler Private Access was named but was not.
ProductSame answerTook the first choice insteadHead to head
Palo Alto Networks Prisma Access57 of 951Not in the top three
Twingate50 of 9515Not in the top three
Cloudflare One44 of 9515Not in the top three
Check Point Harmony SASE33 of 950Not in the top three
Cloudflare Access28 of 952Not in the top three
Netskope Private Access28 of 950Not in the top three
Tailscale26 of 953Not in the top three
Cato Networks15 of 953Not in the top three
Akamai Enterprise Application Access15 of 950Not in the top three
Cisco Secure Access15 of 950Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Zscaler Private Access. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 82 of the 95 answers that named Zscaler Private Access and are not a share of its labels.

Domains cited

cybersecuritynews.com48
aimultiple.com47
expertinsights.com38
portnox.com33
cyberpress.org31
petronellatech.com30
guptadeepak.com29
cipherssecurity.com28
akamai.com22
gartner.com20

326 of the 326 domain citations in answers naming Zscaler Private Access came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as Zscaler Private Access

What the judge wrote, as written, with how often. The vendor table decides that these count as Zscaler Private Access; a claim can dispute any of them.
Zscaler Private Access (ZPA) 17Zscaler ZPA 1Zscaler ZPA Browser Access 1Zscaler – Private Access (ZPA) 1
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Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Zscaler Private Access's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Zscaler Private Access, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at zscaler.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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