IT AI Index
Index Vendors › Cisco Duo · September 2026 Edition
Cisco · 4 categories · Ranked

Cisco Duo

209Judge labels
67First choices
11Negative labels
12 of 12Models named it
4Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Best standing
45% in MFA for small business buyers
Rank 1 of 78 in the mid-market standingendorsed leader
7 of 12 models made it the first choice on the direct prompt; 2% of its 60 labels there were negative.
By buyer segmentStrongest at small business.
In mfa · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Cisco Duo for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Multi-factor authenticationIdentity and access42%1 of 782%60endorsed leader
Workforce identity and SSOIdentity and access4%6 of 4812%8under 10 labels · led by Microsoft Entra ID at 36%
Zero trust network accessNetwork and edge0%20 of 710%4under 10 labels · led by Cloudflare One at 35%
Identity governanceIdentity and access0%35 of 770%1under 10 labels · led by Lumos at 20%

Movement

This is the first edition on this tier, so no move can be computed for Cisco Duo yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Cisco Duo across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.501506
GPT-5.4 mini22004
Gemini 3.5 Flash32106
Perplexity Sonar40015
Grok 4.1 Fast32106
Mistral Small22408
DeepSeek V4 Flash42006
Llama 4 Maverick24208
Qwen 3.7 Flash13015
Kimi K242006
GLM 4.7 FlashX32207
MiniMax M2.532106

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct40 labels24
Paraphrase36 labels19
Comparative41 labels26not counted in share
Budget-constrained48 labels20
Scale-constrained34 labels4
Negative10 labelsNone
First choiceAlternativeMentionNegative209 labels in all, every segment counted; 67 of the 93 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Microsoft Entra ID (if using Microsoft 365) or Cisco Duo's free tier (for small teams) offer the best balance of features, reliability, and cost.” Kimi K2 · MFA · budget prompt · first choice
“Choose Cisco Duo if you want to deploy a highly secure, easy-to-use MFA on top of a variety of existing, scattered systems with minimal IT headache.” Gemini 3.5 Flash · MFA · comparative prompt · first choice
“Start with Cisco Duo if you want simple, scalable MFA without overhauling identity management—it's frequently #1 for mid-sized businesses” Grok 4.1 Fast · MFA · direct prompt · first choice
“The Absolute Lowest Cost: Cisco Duo ... Choose Cisco Duo if you just need to secure logins with MFA and keep costs under $5/user.” Qwen 3.7 Flash · Workforce identity · budget prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“it is not a full workforce IAM replacement if you need broader SSO, provisioning, and governance” Perplexity Sonar · Workforce identity · negative prompt · soft negative
“Be Wary of: Push Notification Approvals (Duo, Okta, Microsoft)” Qwen 3.7 Flash · MFA · negative prompt · soft negative

Named alongside

The products named in the same answers as Cisco Duo, over the 203 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Cisco Duo was named but was not.
ProductSame answerTook the first choice insteadHead to head
Okta136 of 20316Compare →
YubiKey63 of 2034Not in the top three
Ping Identity47 of 2031Not in the top three
JumpCloud37 of 2036Not in the top three
Google Authenticator36 of 2033Not in the top three
Microsoft Authenticator35 of 2034Not in the top three
Auth028 of 2031Not in the top three
RSA SecurID28 of 2030Not in the top three
Authy26 of 2032Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Cisco Duo. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 158 of the 203 answers that named Cisco Duo and are not a share of its labels.

Names read as Cisco Duo

What the judge wrote, as written, with how often. The vendor table decides that these count as Cisco Duo; a claim can dispute any of them.
Duo Security 8Duo 5Cisco Duo Security 2Duo Essentials 2Duo Essentials/Advantage 2Duo Free 2Cisco Duo (Duo Security) 1Cisco Duo (now Cisco Secure Access) 1Cisco Duo (with ZTNA) 1Cisco Duo Free Tier 1Cisco Secure Access / Duo 1Duo (Cisco) 1Duo Security (Cisco Duo) 1Duo Security (Cisco) 1Duo Security (by Cisco) 1Duo Security Free Edition 1
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Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Cisco Duo's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Cisco Duo, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at cisco.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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