Index › Cloud and infrastructure › September 2026 Edition

Backup and disaster recovery

Asked as “backup and disaster recovery solution”, and as “data backup and recovery service”, on behalf of a mid-market B2B company. 40 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.

Standing

Veeam

Contested

18% of first choices, contested.

ShowinginAll 67 categories in the September 2026 Edition →

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

Small business

Acronis Cyber Protect37%ContestedStanding →Mid-market

Veeam18%ContestedThis page Enterprise

Veeam Data Platform22%ContestedStanding →

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.

ProductFirst-choice shareNegative rateLabelsQuadrant

Veeam9%23accepted challenger

Veeam Data Platform0%13accepted challenger

Acronis Cyber Protect8%24accepted challenger

IDrive Business21%14accepted challenger

Datto SIRIS10%10accepted challenger

Druva0%11accepted challenger

Acronis15%13accepted challenger

Datto18%11accepted challenger

Show the five products at 0%, ordered by negative rate

Azure Site Recovery18%11accepted challenger

Zerto9%11accepted challenger

Commvault9%23accepted challenger

Cohesity6%16accepted challenger

Rubrik5%21accepted challenger

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Head to head

Veeam vs Veeam Data Platform Veeam vs Acronis Cyber Protect Veeam Data Platform vs Acronis Cyber Protect

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default

Negative label rate →

Accepted challengerEndorsed leader

0%First-choice share → · lines at 30% share and 25% negative30%

Key

Veeam18%

Veeam Data Platform15%

Acronis Cyber Protect12%

IDrive Business12%

Datto SIRIS10%

Druva2%

Acronis2%

Datto2%

Rubrik0%

Commvault0%

Cohesity0%

Zerto0%

Azure Site Recovery0%

02What they warned about

One of twelve models held their first choice under the paraphrase. GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.

IDrive Business

21%

3 of 14 labels negative · 3 of 12 models · 1 hard negative

“consumer-grade like IDrive (lacks B2B depth)” Grok 4.1 Fast, paraphrase prompt

Dropbox

100%

2 of 2 labels negative · 2 of 12 models · 2 hard negative

“You should avoid using **pure cloud sync** (like Dropbox, Google Drive, OneDrive, or iCloud) as your *sole* disaster recovery solution.” Qwen 3.7 Flash, negative prompt

Google Drive

67%

2 of 3 labels negative · 2 of 12 models · 2 hard negative

“avoid using **pure cloud sync** (like Dropbox, Google Drive, OneDrive, or iCloud) as your *sole* disaster recovery solution” Qwen 3.7 Flash, negative prompt

Spanning

67%

2 of 3 labels negative · 2 of 12 models · 2 hard negative

“Multiple Reddit sysadmin reports advise steering clear of these for M365 backup specifically” Kimi K2, negative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

61 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 883 links across 276 sites, every framing counted. Ranked by the number of answers carrying the site or page.

solutionsreview.com

36 answers · 73 citations · 10 models

expertinsights.com

vendor site · Expert Insights35 answers · 48 citations · 10 models

eon.io

vendor site · Eon19 answers · 27 citations · 9 models

axcient.com

vendor site · Axcient19 answers · 20 citations · 8 models

ninjaone.com

vendor site · NinjaOne16 answers · 18 citations · 8 models

veeam.com

vendor site · Veeam15 answers · 21 citations · 7 models

worldmetrics.org

14 answers · 20 citations · 8 models

hyperconvergence.com

13 answers · 14 citations · 9 models

reddit.com

12 answers · 26 citations · 6 models

cygnet.one

11 answers · 11 citations · 9 models

techtarget.com

10 answers · 12 citations · 7 models

technologymatch.com

9 answers · 11 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

expertinsights.com/backup-and-recovery/top-disaster-recovery-dr-software-so…

23 answers · 10 models

axcient.com/blog/backup-and-disaster-recovery-solutions

18 answers · 8 models

solutionsreview.com/backup-disaster-recovery/whats-changed-2024-gartner-mag…

18 answers · 7 models

expertinsights.com/backup-and-recovery/the-top-business-continuity-and-disa…

15 answers · 7 models

ninjaone.com/blog/best-data-backup-and-recovery-software

14 answers · 8 models

hyperconvergence.com/best-backup-and-disaster-recovery-solutions-for-smbs

13 answers · 9 models

solutionsreview.com/backup-disaster-recovery/the-best-it-resilience-platforms

12 answers · 9 models

cygnet.one/feeds/blog/disaster-recovery-plan-software

11 answers · 9 models

solutionsreview.com/backup-disaster-recovery/the-best-backup-and-disaster-r…

11 answers · 7 models

eon.io/blog/best-cloud-disaster-recovery-solutions

10 answers · 6 models

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.

ModelDirect“What is the best backup and disaster recovery solution for a mid-market B2B company?”Paraphrase“Which data backup and recovery service would you recommend to a mid-sized B2B company?”Comparative“What are the top backup and disaster recovery solutions and how do they differ?”Budget-constrained“What is the best backup and disaster recovery solution for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a backup and disaster recovery solution. What should we look at?”Negative“Which backup and disaster recovery solutions should I avoid or be cautious about?”

Claude Haiku 4.5no first choiceno first choiceHeldAcronis Advanced Disaster Recovery, Arcserve UDP

Five alternatives

AWS Elastic Disaster Recovery, Azure Site Recovery, Google Cloud Backup and DR, Veeam Backup & Replication, Zerto

no first choiceno first choiceagainst: Azure Site Recovery, Veeam

GPT-5.4 miniVeeam

Four alternatives

Azure Backup, Azure Site Recovery, Cohesity, Rubrik

Veeam Data PlatformChanged

Five alternatives

Acronis Cyber Protect, Cohesity, Datto SaaS Protection, Dropsuite, Rubrik

no first choice

Six alternatives

AWS Backup, AWS Elastic Disaster Recovery, Azure backup and DR services, Commvault, Druva, Veeam

no first choiceno first choicenothing named

Gemini 3.5 FlashVeeam Data Platform

Four alternatives

Acronis Cyber Protect, Axcient, Druva Data Security Cloud, Rubrik Security Cloud

Druva Resilience CloudChanged

Three alternatives

Acronis Cyber Protect, Commvault, Veeam Data Platform

Veeam

Five alternatives

Cohesity, Commvault, Druva, Rubrik, Zerto

Synology Active Backup for Business

Five alternatives

BDRSuite, Backblaze B2, MSP360, Veeam Backup & Replication, Wasabi

against: Amazon S3, Cohesity, Datto, Google Cloud, Microsoft AzureDruva

Four alternatives

Cohesity, HYCU, Rubrik, Veeam

against: Arcserve / StorageCraft, Datto, Dropbox, Google Drive, Microsoft OneDrive, QNAP, Spanning, Synology, Unitrends, Veritas Backup Exec

Perplexity SonarAcronis, Veeam

Two alternatives

Datto SIRIS/ALTO, Druva

Cove Data ProtectionChanged

Two alternatives

Arcserve, Commvault

Veeam

Nine alternatives

AWS Backup, AWS Elastic Disaster Recovery, Acronis, Azure Site Recovery, Commvault, Datto, Druva, Rubrik, Zerto

Acronis Cyber Protect, IDrive Business

One alternative

Veeam

against: Backblazeno first choicenothing named

Grok 4.1 FastAcronis Cyber Protect

Two alternatives

Arcserve Unified Data Protection, Veeam Data Platform

Veeam Data PlatformChanged

Three alternatives

Acronis Cyber Protect, Cohesity, Rubrik

against: Commvault, IDrive BusinessVeeam

Eight alternatives

Acronis Cyber Protect, Cohesity, Commvault, Datto SIRIS, Dell Technologies, NAKIVO Backup & Replication, Rubrik, Veritas

IDrive Business

Four alternatives

Backblaze B2, BackupAssist, Synology NAS, Veeam Backup & Replication Community Edition

against: Acronis Cyber Protect, BaculaVeeam

Four alternatives

Acronis, Arcserve UDP, Druva, Rubrik

against: Acronis, Paragon Backup & Recovery, Veeam Backup & Replication

Mistral SmallAcronis Cyber Protect, Datto SIRIS

One alternative

Arcserve UDP

ArcserveChanged

Two alternatives

Datto SIRIS, Quorum

Veeam Data Platform 12.2

Three alternatives

HYCU R-Cloud, Veritas Alta Data Protection 10.4, Zerto

CrashPlan

Two alternatives

IDrive Business, NAKIVO Backup & Replication

no first choicenothing named

DeepSeek V4 FlashDatto SIRIS, Veeam

One alternative

Acronis Cyber Protect

Veeam Data PlatformChanged

Four alternatives

Acronis Cyber Protect, Axcient, Cove Data Protection, Datto SIRIS

Veeam

Six alternatives

Acronis, Cohesity, Commvault, Datto, Rubrik, Zerto

IDrive Business

Two alternatives

QNAP, Synology

against: Acronis Cyber Protectno first choiceagainst: Backblaze, Carbonite, CrashPlan, Datto BCDR, Duplicati, IDrive Business, Veritas

Llama 4 MaverickAcronis Cyber Protect, Arcserve UDP, Veeamno first choiceChangedno first choiceno first choiceno first choicenothing named

Qwen 3.7 FlashVeeam Backup & Replication

Three alternatives

Arcserve UDP, Datto, Unitrends

Veeam Data PlatformChanged

Three alternatives

Acronis Cyber Protect, Backblaze Business Backup, Datto BCDR

Veeam Data Platform

Three alternatives

Commvault, Datto, Rubrik

BackupAssist

Three alternatives

Acronis Cyber Protect, IDrive Business, Synology DiskStation

no first choiceagainst: Dell, IBMagainst: Carbonite Personal, Dropbox, Google Drive, IDrive Business, Microsoft OneDrive, iCloud

Kimi K2Datto SIRIS

Three alternatives

Acronis Cyber Protect, Rubrik, Veeam Data Platform

Datto SIRIS, Veeam Data PlatformChanged

One alternative

Druva Data Security Cloud

Veeam Data Platform

Three alternatives

Cohesity DataProtect, Commvault, Rubrik Security Cloud

Veeam Community Edition

Five alternatives

Acronis Cyber Protect, Backblaze B2, Cove Data Protection, IDrive Business, Wasabi

against: Amazon S3, Datto SIRISno first choiceagainst: Acronis, Commvault, Kaseya, Spanning, Veeam, Veritas

GLM 4.7 FlashXVeeam Backup & Replication

Three alternatives

Acronis Advanced Disaster Recovery, Arcserve Unified Data Protection, Datto

against: Cohesity Data Cloud, Rubrik, Veritas NetBackup, ZertoAcronis Cyber ProtectChanged

Four alternatives

BDRShield, Backblaze Business Backup, IDrive Business, NAKIVO Backup & Replication

no first choiceagainst: Carbonite RecoverIDrive Business

Four alternatives

Acronis Cyber Protect, Backblaze, IONOS Cloud Backup, SimpleBackups

no first choiceagainst: AWS Elastic Disaster Recovery, Azure Site Recovery

MiniMax M2.5Veeam

Two alternatives

Arcserve Unified Data Protection, Cohesity

Datto, VeeamChangedVeeam Data Platform

Five alternatives

Cohesity DataProtect, Commvault, HYCU R-Cloud, Rubrik Security Cloud, Veritas Alta Data Protection

IDrive Business

Three alternatives

Backblaze, MSP360, Synology/QNAP NAS

no first choicenothing named

Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record

Seventy-two rows: every prompt, every model, every answer.

Prompt	Model	Version string	Time (UTC)	Searched	Sources	Latency
Direct recommendation	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 10:22	no	0	5 s
Direct recommendation	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 12:02	no	0	7 s
Direct recommendation	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 12:20	yes	12	21 s
Direct recommendation	Perplexity Sonar	`sonar`	2026-09-17 10:09	yes	20	7 s
Direct recommendation	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 12:54	yes	32	17 s
Direct recommendation	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 13:56	yes	5	5 s
Direct recommendation	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 14:12	yes	20	24 s
Direct recommendation	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 11:47	yes	5	3 s
Direct recommendation	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 09:45	yes	10	48 s
Direct recommendation	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 12:21	yes	17	36 s
Direct recommendation	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 10:53	yes	15	116 s
Direct recommendation	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 11:27	yes	10	44 s
Paraphrase	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 13:33	no	0	4 s
Paraphrase	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 13:12	no	0	3 s
Paraphrase	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 13:15	yes	18	25 s
Paraphrase	Perplexity Sonar	`sonar`	2026-09-17 10:11	yes	20	4 s
Paraphrase	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 12:10	yes	39	17 s
Paraphrase	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 12:27	yes	5	3 s
Paraphrase	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 14:02	yes	19	18 s
Paraphrase	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 13:32	yes	5	3 s
Paraphrase	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 10:09	yes	10	26 s
Paraphrase	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 14:11	yes	15	24 s
Paraphrase	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 11:51	yes	15	62 s
Paraphrase	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 13:11	yes	5	23 s
Comparative	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 13:58	yes	15	10 s
Comparative	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 11:52	yes	9	9 s
Comparative	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 09:43	yes	14	27 s
Comparative	Perplexity Sonar	`sonar`	2026-09-17 09:50	yes	20	10 s
Comparative	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 12:32	yes	30	22 s
Comparative	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 11:06	yes	9	9 s
Comparative	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 10:34	yes	20	21 s
Comparative	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 10:19	yes	5	2 s
Comparative	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 13:24	yes	25	77 s
Comparative	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 10:45	yes	14	43 s
Comparative	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 09:58	yes	19	300 s
Comparative	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 12:23	yes	25	40 s
Budget constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 12:47	no	0	6 s
Budget constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 12:35	no	0	4 s
Budget constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 10:48	yes	18	30 s
Budget constrained	Perplexity Sonar	`sonar`	2026-09-17 12:09	yes	20	6 s
Budget constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 11:14	yes	34	17 s
Budget constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 11:49	yes	5	5 s
Budget constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 10:18	yes	9	14 s
Budget constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 10:11	yes	5	3 s
Budget constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 09:37	yes	5	38 s
Budget constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 12:08	yes	9	68 s
Budget constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 13:19	yes	14	43 s
Budget constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 12:08	yes	5	21 s
Scale constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 12:17	no	0	6 s
Scale constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 11:55	no	0	8 s
Scale constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 11:01	yes	11	26 s
Scale constrained	Perplexity Sonar	`sonar`	2026-09-17 12:19	yes	20	8 s
Scale constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 13:42	yes	15	11 s
Scale constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 12:24	no	0	8 s
Scale constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 10:39	yes	29	30 s
Scale constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 12:02	yes	5	3 s
Scale constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 13:01	no	0	38 s
Scale constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 13:40	yes	10	20 s
Scale constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 11:31	yes	15	42 s
Scale constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 13:59	yes	5	69 s
Negative framing	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 11:48	yes	28	16 s
Negative framing	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 12:20	no	0	8 s
Negative framing	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 13:43	yes	23	29 s
Negative framing	Perplexity Sonar	`sonar`	2026-09-17 11:32	yes	20	9 s
Negative framing	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 10:33	yes	41	18 s
Negative framing	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 11:39	yes	5	6 s
Negative framing	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 10:41	yes	30	27 s
Negative framing	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 13:55	yes	5	4 s
Negative framing	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 12:52	yes	20	63 s
Negative framing	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 12:53	yes	25	56 s
Negative framing	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 09:45	yes	28	126 s
Negative framing	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 12:36	yes	18	27 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings

None. Every name in this category resolved on its own.

Unresolved, counted raw

AWS Backup & AWS Disaster Recovery

AWS Backup/DR

Arcserve / StorageCraft (ShadowProtect)

Arcserve Continuous Availability

Azure backup and DR services

BDRShield

Backup and DR Service

Carbonite Personal

Carbonite Recover

Centre Technologies' BDRaaS

Datto Endpoint Backup with Disaster Recovery

Datto SIRIS/ALTO

Datto SaaS Protection

Dell EMC PowerProtect

Druva Resilience Cloud

Druva Security Cloud

GDS Technology – Managed Backup & Recovery for SMBs / Mid-Market

Google Cloud Backup & DR

Google Cloud Backup and DR

IONOS Cloud Backup

Microsoft 365 Native Backup

Microsoft Azure Backup & Site Recovery

Microsoft Azure Backup/Arc

Paragon Backup & Recovery

Proxmox

Quest Enterprise Backup and Disaster Recovery

Rubrik Cyber Resilience Platform

SimpleBackups

SpiderOak One

Synology DiskStation

Synology/QNAP NAS

Talix

TrnDigital

Veeam Data Platform 12.2

Veritas Alta Data Protection 10.4

Windows Backup

iCloud

native Microsoft solutions

Discontinued, still offered

No shut-down product was recommended here.

Backup and disaster recovery

By buyer segment

01The standing

Recommended versus criticized

02What they warned about

03What they cite

Sites the answers cite

Pages the answers cite

04How they answered

05The record

Normalization in this category

Also in cloud and infrastructure