Small business▲+1Since September 2026: 51% → 52%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.
52%from 51% in September 2026
Inside the floor by 10 pointsRank 1 of 58, unchanged
8 categories · RankedNew Relic
720Judge labels
131First choices
132Negative labels
14 / 14Models named it
8Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
53% in APM for small business buyers
Rank 1 of 66 in the mid-market standingendorsed leader
7 of 14 models made it the first choice on the direct prompt; 12% of its 65 labels there were negative.
What the models named instead of New Relic →By buyer segmentStrongest at small business.
Small business1 of 60
53%72 labels
endorsed leader
Mid-market1 of 66
46%65 labels
endorsed leader
Enterprise3 of 59
11%64 labels
accepted challenger
In apm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named New Relic for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Application performance monitoring | IT operations and endpoint | 46% | 1 of 66 | 12% | 65 | endorsed leader | ▼−5Since September 2026: 54% → 49%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Observability platforms | IT operations and endpoint | 27% | 2 of 80 | 14% | 63 | accepted challenger | ▲+4Since September 2026: 27% → 31%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| AIOps platforms | IT operations and endpoint | 17% | 1 of 93 | 3% | 36 | accepted challenger | |
| Infrastructure monitoring | IT operations and endpoint | 16% | 3 of 79 | 16% | 49 | accepted challenger | ▼−4Since September 2026: 22% → 18%, −4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Telemetry pipelines | IT operations and endpoint | 3% | 6 of 124 | 11% | 18 | accepted challenger | |
| Data quality and observability | Data platform | 3% | 8 of 110 | 0% | 6 | under 10 labels · led by Metaplane at 31% | |
| Network monitoring and management | Network and edge | 0% | 41 of 78 | 25% | 4 | under 10 labels · led by Auvik at 26% | |
| LLM gateways and observability | Data platform | 0% | 63 of 69 | 100% | 1 | under 10 labels · led by LiteLLM at 31% | newNew since September 2026: not ranked then, 0% now. |
Movement
Since September 2026, New Relic held within the floor in all eight categories: no change cleared 11 points.
Best category · APM · by segment
Mid-market▼−5Since September 2026: 54% → 49%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
49%from 54% in September 2026
Inside the floor by 6 pointsRank 1 of 60, unchanged
Enterprise▲+2Since September 2026: 11% → 13%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
13%from 11% in September 2026
Inside the floor by 9 pointsRank 3 of 57, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| AIOps | 0% | 18% | newNew since September 2026: not ranked then, 18% now. | New this edition | Rank 1 of 93, unchanged |
| APM | 54% | 49% | ▼−5Since September 2026: 54% → 49%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 1 of 66, unchanged |
| Infra monitoring | 22% | 18% | ▼−4Since September 2026: 22% → 18%, −4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 2 → 3 of 79 |
| Data observability | 0% | 4% | newNew since September 2026: not ranked then, 4% now. | New this edition | Rank 8 of 110, unchanged |
| Observability | 27% | 31% | ▲+4Since September 2026: 27% → 31%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 2 of 80, unchanged |
| Telemetry pipelines | 0% | 2% | newNew since September 2026: not ranked then, 2% now. | New this edition | Rank 6 of 124, unchanged |
| Network monitoring | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 41 of 78, unchanged |
| LLM gateways | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 63 of 69, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated New Relic across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated New Relic across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 6 | 6 | 5 | 2 | 19 |
| GPT-5.4 mini | 4 | 7 | 1 | 0 | 12 |
| Gemini 3.5 Flash | 8 | 10 | 2 | 1 | 21 |
| Perplexity Sonar | 1 | 6 | 4 | 1 | 12 |
| Grok 4.20 | 8 | 7 | 5 | 8 | 28 |
| Mistral Small | 2 | 6 | 9 | 2 | 19 |
| DeepSeek V4 Flash | 7 | 5 | 6 | 5 | 23 |
| Llama 4 Maverick | 2 | 0 | 7 | 1 | 10 |
| Qwen 3.7 Flash | 4 | 6 | 5 | 2 | 17 |
| Kimi K2 | 6 | 5 | 3 | 4 | 18 |
| GLM 4.7 FlashX | 5 | 4 | 5 | 1 | 15 |
| MiniMax M2.5 | 7 | 3 | 6 | 1 | 17 |
| GPT-6 Luna | 0 | 9 | 2 | 1 | 12 |
| Muse Glimmer 30B | 6 | 7 | 5 | 1 | 19 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct144 labels41
Paraphrase110 labels34
Comparative143 labels18not counted in share
Budget-constrained121 labels42
Scale-constrained104 labels14
Negative98 labels2not counted in share
First choiceAlternativeMentionNegative720 labels in all, every segment counted; 131 of the 151 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Offers a simpler pricing model than Datadog... strong, unified platform that is often much easier to budget for at a 500-person scale.” Gemini 3.5 Flash · Infra monitoring · scale prompt · first choice
“New Relic is recommended for teams wanting all telemetry types on a single ingest meter with a genuinely useful free tier” Claude Haiku 4.5 · Observability · direct prompt · first choice
“New Relic (Often considered the most generous) ... It offers the highest data allowance among major enterprise vendors.” Qwen 3.7 Flash · APM · budget prompt · first choice
“New Relic (The Best SaaS Free-Tier Option) ... Its 100 GB/month free tier includes full-access AIOps and APM tools.” Gemini 3.5 Flash · AIOps · budget prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“| New Relic/Datadog | SaaS | Limited free | High ($0.35/GB + users) | Avoid for tight budgets |” Grok 4.20 · Observability · budget prompt · hard negative
“Avoid SaaS like Datadog/New Relic (start at $15+/host/month, costs explode)” Grok 4.20 · Infra monitoring · budget prompt · hard negative
“New Relic if your team lacks a dedicated observability engineer.” DeepSeek V4 Flash · APM · negative prompt · hard negative
“New Relic Why be cautious: - Complex pricing model” Kimi K2 · Observability · negative prompt · hard negative
Named alongside
The products named in the same answers as New Relic, over the 720 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and New Relic was named but was not.ShowHide
Named alongside
The products named in the same answers as New Relic, over the 720 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and New Relic was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named New Relic. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 629 of the 720 answers that named New Relic and are not a share of its labels.
Domains cited
newrelic.comYour site316
motadata.com293
g2.com214
middleware.io177
uptrace.dev177
openobserve.ai173
coralogix.com132
learn.g2.com127
cubeapm.com125
cio.economictimes.indiatimes.com120
1,538 of the 1,854 domain citations in answers naming New Relic came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where New Relic stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
Where New Relic stands in Google search beside where it stands in the models' answers.
ShowHideIn search
Google, US estimatesPosition for “apm tool”
6
Position for “apm tools”
4
- Searches for its name, Google
- 14,800 a month (“new relic”)
- AI search demand for its name, est.
- 843 a month
- Organic visits to its site
- about 83,276 a month
- Searches its site ranks for
- 44,479 · 808 in the top three
- Sites linking to it
- 24,898
- Paid Google search
- 2 searches its ads show for, about 16 clicks and $412 a month (estimate)
In answers
This editionShare of first choices
46%
rank 1 of 66 in APM
First choices
131
across its categories
- Named in
- 720 answers
- Its own site cited
- in 629 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on newrelic.com
6,395
subdomains included
Content
1,818
counted in the table below
Documentation
21
Product · Integration
35 · 12
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| News or press | 806 | 6 | 2026-09-10 | APM, FinOps | |
| Blog | 707 | 19 | 2026-09-29 | APM, Observability | |
| Case study | 106 | undated | |||
| Report or ebook | 67 | 1 | 2026-08-11 | APM, Logs | |
| Conference or event | 36 | undated | |||
| Comparison | 35 | 2 | 2026-09-09 | APM | |
| Glossary or explainer | 30 | 0 | 2026-04-02 | APM, Logs | |
| Webinar or virtual event | 15 | undated | |||
| Podcast or video | 13 | undated | APM | ||
| Template or tool | 3 | undated |
Most recent
- 2026-09-29Observability blog
- 2026-09-22Introducing new relic compound alerts blog
- 2026-09-22Announcing the 2026 observability forecast blog
- 2026-09-22How to build an sre agent that actually works without blowing the token budget blog
- 2026-09-17Synthetic monitoring tools blog
- 2026-09-17Centralized log management blog
Events in person
Last twelve months
- October 29, 2026New Relic Partner Summit Tokyo 2026明治記念館 曙の間 · hosted
- August 28, 2026[対面式] New Relic ハンズオン for beginners&BIZ conference 日本橋高島屋三井ビルディング Room4 · hosted
- August 24, 2026 to August 26, 2026Visite o Estande #B146 da New Relic no Febraban Tech 2026Distrito Anhembi, São Paulo, Brazil · exhibited
As the event pages on newrelic.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page newrelic.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as New Relic
What the judge wrote, as written, with how often. The vendor table decides that these count as New Relic; a claim can dispute any of them.
New Relic (Free Tier) 1New Relic APM 1New Relic Free 1New Relic One 1New Relic/Datadog 1
Follow New Relic
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
New Relic is its own company.ShowHide
The company
New Relic is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- Observability built to understand AI
- For
- 5人以上の開発者と、複雑なワークロードに対応する必要のあるチーム; 高度なセキュリティとサポートが必要な大規模組織
- Price stated
- Transparent usage-based pricing. No hidden fees. newrelic.com
- Starting price
- 0 newrelic.com/jp/pricing
- Free plan or trial
- Access the full platform for free. No credit card required. newrelic.com
- Integrations claimed
- 800 newrelic.com · 780 newrelic.com/jp/pricing pages disagree
- Certifications
- FedRAMPHIPAAFedRAMP ModerateGDPRCCPAFedRAMP & HIPAA Compliance
- Hosting
- EUデータセンター
- Customers named
- Domino'sEveryMatrixVerizonWilliam Hillドミノ・ピザベライゾンAeromexicoPicPay
What New Relic's own pages state, read September 28, 2026: newrelic.com, newrelic.com/jp/pricing, trust.newrelic.com, newrelic.com/solutions/aiops, newrelic.com/fr/customers. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when New Relic's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as New Relic, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for New Relic by email, built from the raw record of the edition. It shows:
- where New Relic is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name New Relic, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.
Badges
Wins only: a badge exists where New Relic is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.ShowHide
Badges
Wins only: a badge exists where New Relic is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHideApplication performance monitoring
AI models recommend New Relic first in Application performance monitoring this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Wide · 320 × 104 Website, beside other badges
Square · 240 × 240 LinkedIn, slides
Compact · 200 × 56 Email signature, footer
Observability platforms
New Relic is among the products AI models recommend first in Observability platforms this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Wide · 320 × 104 Website, beside other badges
Square · 240 × 240 LinkedIn, slides
Compact · 200 × 56 Email signature, footer
AIOps platforms
AI models recommend New Relic first in AIOps platforms this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Wide · 320 × 104 Website, beside other badges
Square · 240 × 240 LinkedIn, slides
Compact · 200 × 56 Email signature, footer
Infrastructure monitoring
New Relic is among the products AI models recommend first in Infrastructure monitoring this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Wide · 320 × 104 Website, beside other badges
Square · 240 × 240 LinkedIn, slides
Compact · 200 × 56 Email signature, footer
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.