AI Indexes
IT AI Index
Index › Products › Moogsoft · October 2026 Edition
2 categories · Ranked

Moogsoft

59Judge labels
0First choices
19Negative labels
14 / 14Models named it
2Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
0% in AIOps for mid-market buyers
Rank 20 of 93 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 22% of its 18 labels there were negative.
What the models named instead of Moogsoft →
By buyer segmentRead the same way at every buyer size.
In aiops · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Moogsoft for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
AIOps platformsIT operations and endpoint0%20 of 9322%18accepted challenger
Incident management and on-callIT operations and endpoint0%62 of 65100%1under 10 labels · led by incident.io at 32%newNew since September 2026: not ranked then, 0% now.

Movement

This is the first edition on this tier, so no move can be computed for Moogsoft yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Moogsoft across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00022
Grok 4.2000112
Mistral Small01102
DeepSeek V4 Flash01113
Llama 4 Maverick00202
Qwen 3.7 Flash01001
Kimi K201102
GLM 4.7 FlashX01001
MiniMax M2.501001
GPT-6 Luna00011
Muse Glimmer 30B02002

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct5 labelsNone
Paraphrase17 labelsNone
Comparative15 labelsNone
Budget-constrained1 labelNone
Scale-constrained4 labelsNone
Negative17 labelsNone
First choiceAlternativeMentionNegative59 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Best fit: organizations that need strong alert de-duplication and incident clustering on top of existing monitoring tools.” Muse Glimmer 30B · AIOps · comparative prompt · alternative
“It's a good fit for mid-sized teams that need practical alert grouping and actionable insights” Mistral Small · AIOps · paraphrase prompt · alternative
“the lightweight alternative most often cited for mid-market is Moogsoft, now Dell APEX AIOps” Muse Glimmer 30B · AIOps · paraphrase prompt · alternative
“Choose BigPanda or Moogsoft if: You already have a complex stack of monitoring tools” Qwen 3.7 Flash · AIOps · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Users report stability issues — the platform tends to go down under high load” DeepSeek V4 Flash · AIOps · negative prompt · hard negative
“Standard support for Moogsoft Enterprise v9.1 and earlier ended April 16, 2026... labels it "Niche," based on lower satisfaction and market presence” GPT-6 Luna · AIOps · negative prompt · soft negative
“some comparisons flag setup complexity and narrower scope than full observability-first platforms” Perplexity Sonar · AIOps · negative prompt · soft negative
“Platforms like BMC Helix, Moogsoft, and Dell AIOps have user-noted setup challenges” Grok 4.20 · AIOps · negative prompt · soft negative

Named alongside

The products named in the same answers as Moogsoft, over the 59 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Moogsoft was named but was not.
ShowHide
ProductSame answerTook the first choice insteadHead to head
BigPanda44 of 599Not among the top eight
Dynatrace41 of 5914Not among the top eight
Datadog31 of 598Not among the top eight
New Relic22 of 591Not among the top eight
PagerDuty15 of 592Not among the top eight
Splunk ITSI15 of 590Not among the top eight
PagerDuty AIOps12 of 593Not among the top eight
ServiceNow IT Operations Management12 of 592Not among the top eight
Splunk IT Service Intelligence12 of 590Not among the top eight
ServiceNow ITOM11 of 590Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Moogsoft. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 55 of the 59 answers that named Moogsoft and are not a share of its labels.

Domains cited

motadata.com41
g2.com28
sherlocks.ai24
viasocket.com24
coralogix.com19
guideflow.com17
devopsschool.com15
newrelic.com15
monday.com14
learn.g2.com13

210 of the 210 domain citations in answers naming Moogsoft came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

moogsoft.com is not in Google's top ten for any of the category's searches. In the answers, Moogsoft takes 0% of first choices and New Relic takes 17%.
ShowHide

In search

Google, US estimates
Position for “aiops platform”
–
not in the top ten
Position for “aiops platforms”
–
not in the top ten
Searches for its name, Google
590 a month (“moogsoft”)
AI search demand for its name, est.
5 a month
Organic visits to its site
about 1,102 a month
Searches its site ranks for
222 · 18 in the top three
Sites linking to it
1,661
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on Google
None found in Google's ad transparency records for the US

In answers

This edition
Share of first choices
0%
rank 20 of 93 in aiops
Segment leader
17%
New Relic
First choices
0 across its categories
Named in
59 answers
Its own site cited
in 55 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on moogsoft.com
403
subdomains included
Content
284
counted in the table below
Documentation
0
Product · Integration
19 · 3
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog13402023-10-19
News or press4702019-10-08
Webinar or virtual event4002021-08-09
Conference or event40undated
Case study16undated
Report or ebook4undated
Comparison2undated
Template or tool1undated
How it is countedHide how it is counted

Every page moogsoft.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Moogsoft

What the judge wrote, as written, with how often. The vendor table decides that these count as Moogsoft; a claim can dispute any of them.
Moogsoft (now Dell APEX AIOps) 1Moogsoft (now part of Dell APEX) 1Moogsoft / Dell APEX AIOps Incident Management 1Moogsoft/APEX 1

Follow Moogsoft

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Moogsoft is its own company.
ShowHide

In its own words

Stated by the vendor, not checked
Positioning
Industry Leading AIOps Platform for IT Operations
For
IT Operations
Certifications
SOC2Cloud Security Alliance STAR Level OneGDPR
Customers named
INRIXOptimizYahooGlobal Mobility-as-a-Service ProviderInternational Energy CompanySoftware Development ProviderLarge Financial InstitutionDigital Insurance Provider
Not stated on the pages read
Price, starting price, free plan or trial, integrations, hosting

What Moogsoft's own pages state, read October 5, 2026: moogsoft.com, moogsoft.com/security, moogsoft.com/solutions/msp, moogsoft.com/case-studies, moogsoft.com/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Moogsoft's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Moogsoft, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Moogsoft by email, built from the raw record of the edition. It shows:

  • where Moogsoft is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Moogsoft, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at moogsoft.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.