IT AI Index
Index Vendors › Dynatrace · September 2026 Edition
7 categories · Ranked

Dynatrace

402Judge labels
48First choices
137Negative labels
12 of 12Models named it
7Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Best standing
46% in APM for enterprise buyers
Rank 9 of 65 in the mid-market standingcriticized challenger
0 of 12 models made it the first choice on the direct prompt; 30% of its 37 labels there were negative.
By buyer segmentAn enterprise product: leader at enterprise, not named at small business.
In infra monitoring · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Dynatrace for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Infrastructure monitoringIT operations and endpoint2%9 of 6530%37criticized challenger
Application performance monitoringIT operations and endpoint0%22 of 7042%45criticized challenger
Observability platformsIT operations and endpoint0%10 of 6332%41criticized challenger
Log managementIT operations and endpoint0%20 of 590%4under 10 labels · led by Datadog Log Management at 20%
Error and crash monitoringDeveloper platform0%26 of 4433%3under 10 labels · led by Sentry at 82%
Cloud cost managementCloud and infrastructure0%57 of 790%1under 10 labels · led by Vantage at 54%
LLM gateways and observabilityData platform0%26 of 630%1under 10 labels · led by LiteLLM at 38%

Movement

This is the first edition on this tier, so no move can be computed for Dynatrace yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Dynatrace across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.502619
GPT-5.4 mini063312
Gemini 3.5 Flash124613
Perplexity Sonar041510
Grok 4.1 Fast181414
Mistral Small03418
DeepSeek V4 Flash122510
Llama 4 Maverick035311
Qwen 3.7 Flash242715
Kimi K2134311
GLM 4.7 FlashX034310
MiniMax M2.512339

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct61 labels18
Paraphrase69 labels21
Comparative85 labels21not counted in share
Budget-constrained36 labels6
Scale-constrained58 labels3
Negative93 labels3not counted in share
First choiceAlternativeMentionNegative402 labels in all, every segment counted; 48 of the 72 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Choose Dynatrace for large enterprises wanting AI-powered insights with minimal setup effort” Kimi K2 · Infra monitoring · comparative prompt · first choice
“under Observability Platforms, where Dynatrace leads... Cloud-heavy? Go Datadog/Dynatrace.” Grok 4.1 Fast · Infra monitoring · comparative prompt · first choice
“The gold standard for enterprise automation and heavy-duty, high-compliance environments.” Gemini 3.5 Flash · Observability · comparative prompt · first choice
“Large/complex enterprise that wants automation → Dynatrace (AI root cause, topology)” DeepSeek V4 Flash · APM · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Most expensive at scale among commercial APMs ... Memory-based pricing makes bills unpredictable” Kimi K2 · APM · negative prompt · hard negative
“Proprietary OneAgent instrumentation creates vendor lock-in ... Opaque pricing” Kimi K2 · Observability · negative prompt · hard negative
“Dynatrace is built primarily for massive enterprises with legacy environments” Gemini 3.5 Flash · APM · paraphrase prompt · hard negative
“Enterprise like Dynatrace: Overkill and pricey.” Grok 4.1 Fast · Observability · budget prompt · hard negative

Named alongside

The products named in the same answers as Dynatrace, over the 402 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Dynatrace was named but was not.
ProductSame answerTook the first choice insteadHead to head
Datadog352 of 40276Not in the top three
New Relic318 of 40249Not in the top three
Grafana115 of 40215Not in the top three
Splunk99 of 40211Not in the top three
AppDynamics99 of 4021Not in the top three
SigNoz67 of 4027Not in the top three
Zabbix67 of 4021Not in the top three
Prometheus63 of 4025Not in the top three
Splunk Observability Cloud61 of 4021Not in the top three
Grafana Cloud48 of 4023Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Dynatrace. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 318 of the 402 answers that named Dynatrace and are not a share of its labels.

Domains cited

gartner.com132
newrelic.com119
cubeapm.com96
middleware.io96
openobserve.ai86
motadata.com75
toolradar.com75
netdata.cloud64
ardura.consulting62
g2.com62

867 of the 867 domain citations in answers naming Dynatrace came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Dynatrace's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Dynatrace, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at dynatrace.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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