AI Indexes
IT AI Index
Index › Products › BigPanda · October 2026 Edition
2 categories · Ranked

BigPanda

129Judge labels
21First choices
28Negative labels
14 / 14Models named it
2Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
28% in AIOps for enterprise buyers
Rank 4 of 93 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 15% of its 47 labels there were negative.
What the models named instead of BigPanda →
By buyer segmentStrongest at enterprise.
In aiops · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named BigPanda for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
AIOps platformsIT operations and endpoint11%4 of 9315%47accepted challenger
Incident management and on-callIT operations and endpoint0%32 of 6533%3under 10 labels · led by incident.io at 32%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

This is the first edition on this tier, so no move can be computed for BigPanda yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated BigPanda across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.513004
GPT-5.4 mini01001
Gemini 3.5 Flash02125
Perplexity Sonar10214
Grok 4.2001225
Mistral Small11103
DeepSeek V4 Flash03115
Llama 4 Maverick00303
Qwen 3.7 Flash12014
Kimi K212104
GLM 4.7 FlashX02013
MiniMax M2.500202
GPT-6 Luna02103
Muse Glimmer 30B13004

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct21 labelsNone
Paraphrase28 labels19
Comparative33 labelsNone
Budget-constrained9 labels1
Scale-constrained13 labels1
Negative25 labelsNone
First choiceAlternativeMentionNegative129 labels in all, every segment counted; 21 of the 21 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Dynatrace and BigPanda are often recommended due to their scalability, ease of integration, and strong noise reduction features” Mistral Small · AIOps · paraphrase prompt · first choice
“My primary recommendation would be BigPanda if budget allows, as it offers the most comprehensive AI-powered correlation.” Claude Haiku 4.5 · AIOps · paraphrase prompt · first choice
“If you're already using multiple monitoring tools and alert noise is your biggest problem → BigPanda or Moogsoft” Kimi K2 · AIOps · paraphrase prompt · first choice
“I would recommend BigPanda if your main goal is IT event correlation and noise reduction” Perplexity Sonar · AIOps · paraphrase prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Avoids the high custom pricing of specialists like BigPanda ($6K+/year base, often $60K+ first year for mid setups)” Grok 4.20 · AIOps · paraphrase prompt · soft negative
“BigPanda is primarily an alert correlation and deduplication engine, not a full-stack observability platform.” Qwen 3.7 Flash · AIOps · negative prompt · soft negative
“open-source alternative to expensive event-correlation tools like BigPanda or Splunk ITSI” Gemini 3.5 Flash · AIOps · budget prompt · soft negative
“Moogsoft, BigPanda, and correlation-focused tools underperform with poor telemetry” Grok 4.20 · AIOps · negative prompt · soft negative

Named alongside

The products named in the same answers as BigPanda, over the 129 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and BigPanda was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Moogsoft44 of 1290Not among the top eight
ServiceNow ITOM27 of 1290Not among the top eight
Splunk ITSI23 of 1290Not among the top eight
Splunk21 of 1290Not among the top eight
Atera16 of 1298Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named BigPanda. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 121 of the 129 answers that named BigPanda and are not a share of its labels.

Domains cited

motadata.com83
g2.com60
coralogix.com43
openobserve.ai39
guideflow.com37
sherlocks.ai34
monday.com33
viasocket.com30
newrelic.com28
cio.economictimes.indiatimes.com27

414 of the 414 domain citations in answers naming BigPanda came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

bigpanda.io is not in Google's top ten for any of the category's searches. In the answers, BigPanda takes 11% of first choices and New Relic takes 17%.
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In search

Google, US estimates
Position for “aiops platform”
–
not in the top ten
Position for “aiops platforms”
–
not in the top ten
Searches for its name, Google
8,100 a month (“bigpanda”)
AI search demand for its name, est.
84 a month
Organic visits to its site
about 7,773 a month
Searches its site ranks for
666 · 48 in the top three
Sites linking to it
2,621
Paid Google search
1 searches its ads show for, about 10 clicks and $108 a month (estimate)
Ads on GoogleDetailLess
62 ads · 49 text, 10 video, 3 image · 10 shown in the last 30 days

First shown March 2025, as BigPanda Inc, verified. Ads started 2025-10 to 2026-09: 33 in the year, 29 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
11%
rank 4 of 93 in aiops
Segment leader
17%
New Relic
First choices
21 across its categories
Named in
129 answers
Its own site cited
in 121 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on bigpanda.io
1,659
subdomains included
Content
702
counted in the table below
Documentation
413
Product · Integration
23 · 58
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog290142026-09-22ITSM, Infra monitoring
Conference or event10082026-09-24
Glossary or explainer10082026-08-11Infra monitoring, ITSM
News or press8112026-08-25
Webinar or virtual event4742026-08-11
Report or ebook4022026-07-13ITSM
Case study2602026-03-19
Comparison912026-07-22ITSM
Podcast or video802026-06-29
Template or tool1undated

Events in person

Upcoming
Last twelve months

As the event pages on bigpanda.io state them, read September 28, 2026.

How it is countedHide how it is counted

Every page bigpanda.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name ITSM (15); 0 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow BigPanda

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

BigPanda is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
Agentic AI for IT Operations
For
enterprise IT teams; ITOps and ITSM teams
Certifications
ISO/IEC 27001SOC 2NIST
Customers named
PlayStation NetworkGlobal IPTV providerNew York Stock ExchangeCalifornia DMVGamma CommunicationsWEC Energy GroupAutodeskCambia Health Solutions
Not stated on the pages read
Price, starting price, free plan or trial, integrations, hosting

What BigPanda's own pages state, read September 28, 2026: bigpanda.io, trust.bigpanda.io, bigpanda.io/solutions, bigpanda.io/customers, bigpanda.io/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when BigPanda's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as BigPanda, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for BigPanda by email, built from the raw record of the edition. It shows:

  • where BigPanda is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name BigPanda, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at bigpanda.io is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.