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IT AI Index
Index › Products › Pulseway · October 2026 Edition
5 categories · Named, not ranked

Pulseway

27Judge labels
1First choices
7Negative labels
10 / 14Models named it
5Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Standing
8 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Pulseway was named 8 times in RMM and 4 other categories, where NinjaOne led with 47%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In rmm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Pulseway for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Remote monitoring and managementIT operations and endpoint0%31 of 6225%4under 10 labels · led by NinjaOne at 47%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Incident management and on-callIT operations and endpoint0%40 of 650%1under 10 labels · led by incident.io at 32%newNew since September 2026: not ranked then, 0% now.
IT asset managementIT operations and endpoint0%72 of 82100%1under 10 labels · led by Freshservice at 31%goneNot named this edition; 0% in September 2026.
Network monitoring and managementNetwork and edge0%43 of 780%1under 10 labels · led by Auvik at 26%
Patch managementIT operations and endpoint0%55 of 850%1under 10 labels · led by ManageEngine Patch Manager Plus at 29%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, Pulseway held within the floor in all five categories: no change cleared 11 points.

Best category · RMM · by segment

Small business=heldSince September 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 2% in September 2026
Inside the floor by 11 pointsRank 5 → 8 of 38
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 14 → 38 of 58
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 48 → 30 of 42

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
RMM0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 14 → 31 of 62
Incidents0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 40 of 65, unchanged
ITAM0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 28 → 72 of 82
Network monitoring0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 43 of 78, unchanged
Patching0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 50 → 55 of 85

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Pulseway across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500101
GPT-5.4 mini00000
Gemini 3.5 Flash00011
Perplexity Sonar00000
Grok 4.2000101
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K201102
GLM 4.7 FlashX00000
MiniMax M2.501001
GPT-6 Luna00000
Muse Glimmer 30B00112

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct3 labelsNone
Paraphrase0 labelsNone
Comparative9 labelsNone
Budget-constrained4 labels1
Scale-constrained5 labelsNone
Negative6 labelsNone
First choiceAlternativeMentionNegative27 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Best Mobile-First Operations ... Explicitly marketed to mid-market segments” Kimi K2 · RMM · direct prompt · alternative
“Has affordable pricing options suitable for small businesses” MiniMax M2.5 · Network monitoring · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Kaseya-Owned Platforms (Datto RMM, Kaseya VSA, Pulseway) ... require extreme caution” Gemini 3.5 Flash · RMM · negative prompt · soft negative
“"SNMP support difficult to configure." "Limited reporting cap"” Muse Glimmer 30B · ITAM · negative prompt · soft negative

Named alongside

The products named in the same answers as Pulseway, over the 27 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Pulseway was named but was not.
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ProductSame answerTook the first choice insteadHead to head
NinjaOne18 of 278Not among the top eight
Atera17 of 273Not among the top eight
Syncro12 of 270Not among the top eight
Datto RMM10 of 270Not among the top eight
Kaseya VSA10 of 270Not among the top eight
Zabbix6 of 274Not among the top eight
SuperOps6 of 270Not among the top eight
ConnectWise Automate5 of 270Not among the top eight
ConnectWise RMM5 of 270Not among the top eight
Microsoft Intune4 of 271Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Pulseway. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 24 of the 27 answers that named Pulseway and are not a share of its labels.

Domains cited

ninjaone.com12
syncrosecure.com10
g2.com9
flamingo.run7
atera.com6
blog.domotz.com6
capterra.com6
datamation.com6
geekflare.com6
instatus.com6

Seventy-four of the seventy-four domain citations in answers naming Pulseway came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

pulseway.com is not in Google's top ten for any of the category's searches. In the answers, Pulseway takes 0% of first choices and NinjaOne takes 47%.
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In search

Google, US estimates
Position for “rmm platform”
–
not in the top ten
Position for “rmm platforms”
–
not in the top ten
Searches for its name, Google
1,300 a month (“pulseway”)
AI search demand for its name, est.
50 a month
Organic visits to its site
about 1,158 a month
Searches its site ranks for
517 · 27 in the top three
Sites linking to it
1,405
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
10 ads · 10 text · 0 shown in the last 30 days

First shown December 2023, as Kaseya US Sales LLC, verified. Ads started 2025-10 to 2026-09: 2 in the year, 8 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
0%
rank 31 of 62 in RMM
Segment leader
47%
NinjaOne
First choices
1 across its categories
Named in
27 answers
Its own site cited
in 24 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on pulseway.com
1,480
subdomains included
Content
211
counted in the table below
Documentation
1
Product · Integration
25 · 1
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog181undatedRMM, Patching
Glossary or explainer15undatedRMM, Patching
Case study6undated
Comparison3undatedRMM
Template or tool2undated
Webinar or virtual event1undated
Conference or event1undated
Report or ebook1undated
News or press1undatedRMM
How it is countedHide how it is counted

Every page pulseway.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Pulseway

What the judge wrote, as written, with how often. The vendor table decides that these count as Pulseway; a claim can dispute any of them.
Pulseway / MMSoft Pulseway 1

Follow Pulseway

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Pulseway is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
An IT Management Solution That You Can Take Anywhere
For
IT pros
Price stated
receive an instant price pulseway.com
Free plan or trial
Get started with a free tool pulseway.com
Certifications
ISO CertificationLEED CertificationSOC 2Uptime Institute
Hosting
US East Coast data centers
Customers named
NICVAComputer SoftwareUniversity of Auckland Business SchoolMillennium IT ServicesEnable TechnologiesSolvera TechAbsoluteGrissom Technology
Not stated on the pages read
Starting price, integrations

What Pulseway's own pages state, read September 28, 2026: pulseway.com, pulseway.com/pricing, pulseway.com/resources/security, pulseway.com/features/mdm, pulseway.com/case-studies. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Pulseway's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Pulseway, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Pulseway by email, built from the raw record of the edition. It shows:

  • where Pulseway is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Pulseway, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at pulseway.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.