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IT AI Index
Index › Products › Persona · October 2026 Edition
1 category · Ranked

Persona

121Judge labels
25First choices
23Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
21% in Identity verification for mid-market buyers
Rank 1 of 61 in the mid-market standingaccepted challenger
7 of 14 models made it the first choice on the direct prompt; 15% of its 41 labels there were negative.
What the models named instead of Persona →
By buyer segmentRead the same way at every buyer size.
In identity verification · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Persona for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Identity verificationIdentity and access21%1 of 6115%41accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Persona yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Persona across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.501001
GPT-5.4 mini30003
Gemini 3.5 Flash22116
Perplexity Sonar00101
Grok 4.2010102
Mistral Small00101
DeepSeek V4 Flash13116
Llama 4 Maverick00101
Qwen 3.7 Flash11002
Kimi K212014
GLM 4.7 FlashX11114
MiniMax M2.500112
GPT-6 Luna22015
Muse Glimmer 30B10203

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct24 labels14
Paraphrase15 labels5
Comparative35 labels6not counted in share
Budget-constrained16 labels4
Scale-constrained9 labels2
Negative22 labelsNone
First choiceAlternativeMentionNegative121 labels in all, every segment counted; 25 of the 31 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Best overall for regulated onboarding: Persona, for configurable identity flows and fraud orchestration across the full lifecycle.” Muse Glimmer 30B · Identity verification · comparative prompt · first choice
“Persona — Best Overall for Customization & Unified Flows ... widely considered the gold standard for mid-market companies” Gemini 3.5 Flash · Identity verification · direct prompt · first choice
“If you want zero upfront costs and the easiest developer integration, go with Persona (Starter Plan).” Gemini 3.5 Flash · Identity verification · budget prompt · first choice
“For most mid-market B2B companies, I'd suggest Persona or Sumsub as starting points” Kimi K2 · Identity verification · direct prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“third-party B2B identity verifiers like Persona Identities or Confirm ID ... faced class-action lawsuits under BIPA” Gemini 3.5 Flash · Identity verification · negative prompt · hard negative
“Veriff and Persona – due to consistently poor user ratings, frequent verification failures, and unhelpful support.” GLM 4.7 FlashX · Identity verification · negative prompt · hard negative
“Data Pass-Through: Research found that identity checks can pass personal data through up to 17 different companies” MiniMax M2.5 · Identity verification · negative prompt · hard negative
“some of Persona's frontend source maps were publicly exposed... it merits scrutiny” GPT-6 Luna · Identity verification · negative prompt · soft negative

Named alongside

The products named in the same answers as Persona, over the 121 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Persona was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Onfido50 of 1213Not among the top eight
Socure28 of 1214Not among the top eight
Didit16 of 1217Not among the top eight
AU10TIX16 of 1210Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Persona. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 114 of the 121 answers that named Persona and are not a share of its labels.

Search and answers

Where Persona stands in Google search beside where it stands in the models' answers.
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In search

Google, US estimates
Position for “identity verification service”
–
not in the top ten
Position for “identity verification services”
–
not in the top ten
Searches for its name, Google
135,000 a month (“persona”)
AI search demand for its name, est.
226,215 a month
Organic visits to its site
about 113,387 a month
Searches its site ranks for
9,233 · 541 in the top three
Sites linking to it
5,624
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
120+ ads · 120 text · 43 shown in the last 30 days

First shown May 2022, as Persona Identities, Inc., verified. Ads started 2025-11 to 2026-10: 33 in the year, 87 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
21%
rank 1 of 61 in identity verification
First choices
25
across its categories
Named in
121 answers
Its own site cited
in 114 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on withpersona.com
2,699
subdomains included
Content
751
counted in the table below
Documentation
1,611
Product · Integration
36 · 3
KindPagesLast 90 days2025-11 to 2026-10LatestCategories named
Blog429undatedIdentity verification, MFA
Report or ebook104undatedIdentity verification
Case study55undated
Conference or event46undated
Podcast or video43undated
Glossary or explainer31undatedIdentity verification
Comparison29undatedIdentity verification
Webinar or virtual event10undated
Template or tool3undated
News or press1undated
How it is countedHide how it is counted

Every page withpersona.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.

Names read as Persona

What the judge wrote, as written, with how often. The vendor table decides that these count as Persona; a claim can dispute any of them.
Persona (Starter Plan) 1Persona Starter 1

Follow Persona

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Persona is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
Online identity verification software that helps any business, from any industry, collect, verify, and manage user identities throughout a customer lifecycle.
For
any business, from any industry
Price stated
Starting at $250/month (minimum contract term of 12 months) withpersona.com/pricing
Starting price
250 withpersona.com/pricing
Free plan or trial
free Starter plan withpersona.com/pricing
Certifications
SOC 2 Type 2Privacy ShieldGDPR/CCPA
Hosting
EU
Customers named
OpenAICourseraBrexLimeTwilioCiscoSquare CapitalBranch
Not stated on the pages read
Integrations

What Persona's own pages state, read October 5, 2026: withpersona.com, withpersona.com/pricing, trust.withpersona.com, withpersona.com/platform, withpersona.com/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Persona's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Persona, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Persona by email, built from the raw record of the edition. It shows:

  • where Persona is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Persona, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at withpersona.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.

Badges

Wins only: a badge exists where Persona is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
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AI models recommend Persona first in Identity verification this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.

Wide · 320 × 104 Website, beside other badges
AI models' first choice in Identity verification, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/identity/identity-verification/"><img src="https://it-ai-index.com/badges/2026-10/persona--identity-verification-wide.svg" alt="AI models' first choice in Identity verification, October 2026 Edition, IT AI Recommendation Index" width="320" height="104"></a>

Copy the code as it is. The link is part of the badge: it points at the Identity verification standing, where the claim can be checked.

Square · 240 × 240 LinkedIn, slides
AI models' first choice in Identity verification, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/identity/identity-verification/"><img src="https://it-ai-index.com/badges/2026-10/persona--identity-verification-square.svg" alt="AI models' first choice in Identity verification, October 2026 Edition, IT AI Recommendation Index" width="240" height="240"></a>

Copy the code as it is. The link is part of the badge: it points at the Identity verification standing, where the claim can be checked.

Compact · 200 × 56 Email signature, footer
AI models' first choice in Identity verification, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/identity/identity-verification/"><img src="https://it-ai-index.com/badges/2026-10/persona--identity-verification-compact.svg" alt="AI models' first choice in Identity verification, October 2026 Edition, IT AI Recommendation Index" width="200" height="56"></a>

Copy the code as it is. The link is part of the badge: it points at the Identity verification standing, where the claim can be checked.

Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.